The Scoop on the Toyota Certified Warranty

Toyota is a Japan-based car manufacturer with headquarters in Toyota City. The vehicles the company makes come with warranties, but if you wish to prolong the protection for your car, you also get an extended warranty for used cars.

More About the Toyota Certified Used Car Warranty

The Toyota certified used car warranty is an extension of the car’s original warranty and covers mechanical breakdowns and failures. For a vehicle to be eligible for this warranty, it needs to be a Toyota certified used vehicle. The car should:

  • Be a current model year Toyota
  • Have up to 85,000 miles on its odometer
  • Have a CARFAX vehicle history report
  • Go through a quality assurance inspection with a minimum of 160 points

What Does the Toyota CPO Warranty Cover?

The Toyota certified used vehicle warranty protects your car in numerous ways. Take a look at this table to see some of the components this warranty includes:


Toyota Certified Used Vehicle Warranty
Covers Doesn’t Cover
  • Engine oil reservoir
  • Camshaft
  • Balance shaft
  • Thrust washers
  • Fuel cell boost converter
  • Gears and shafts
  • Hybrid vehicle generator assembly
  • Cylinder heads
  • Fuel cell air compressor
  • Shift linkage and cables
  • Seals and gaskets
  • Crankshaft pulley
  • Crankshaft
  • Solenoids
  • Hybrid vehicle motor assembly
  • Locking hubs
  • Seals and gaskets
  • Universal joints
  • Batteries
  • Corrosion and rust damage
  • Shiny metals
  • Drums and rotors
  • Light bulbs
  • Vents
  • Clips
  • Ashtrays
  • Retainers
  • Paint
  • Drive belts
  • Seat covers
  • Pads and shoes
  • Brake linings
  • Body panels
  • Bumpers
  • Cup holders

How Long Does the Toyota Certified Used Vehicle Warranty Last?

The Toyota Certified Used Vehicle Warranty consists of several parts, and each lasts a certain period:

Warranty Part Lasts For
Roadside Assistance One year
Fuel Cell Vehicle Warranty Eight years or 100,000 mi
Factory Hybrid Vehicle Battery Warranty Eight years or 100,000 mi
Limited Powertrain Warranty Seven years or 100,000 mi
Comprehensive Warranty 12 months or 12,000 mi

The coverage begins from the day you purchased a Toyota certified used vehicle. If you decide to sell your car, note that you can transfer all the components of the Toyota warranty to the new owner without charge.

How To Claim a Toyota Certified Pre-Owned Warranty by Yourself

You will need to contact Toyota and let the company know of your wish to claim a warranty. Take a look at the available options to do so:

Can You Claim Your Warranty With Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter No
In Person No
Company Website No

How To Claim a Toyota Certified Used Car Warranty Over the Phone

Toyota requires its customers to get approval over the phone before they can get any repairs in their vehicle. You will need to do the following:

  1. Call 1-800-228-8559
  2. Let the customer care agent know that you’d like to claim a warranty
  3. Explain what the problem with your vehicle is
  4. Provide them with the purchase and warranty info
  5. Follow any further instructions

Toyota’s customer service is available from Monday to Friday from 7 a.m. to 7 p.m. and on Saturdays between 8 a.m. and 1 p.m. Central Time.

DoNotPay Makes Claiming Warranties Easy

If you want to claim Toyota’s certified warranty without having to talk over the phone with anyone, use DoNotPay. The first robot lawyer in the world will deal with the entire procedure seamlessly. Open DoNotPay in your web browser, and go through these easy steps on our app:

  1. Find and select the Claim Warranty feature
  2. Choose the Car Warranty option
  3. Let us know if it’s an extended car warranty
  4. Select one of the warranty providers or enter your car’s Make and Model
  5. Give us a detailed description of your car’s problem

If you are dealing with the original manufacturer, DoNotPay will schedule a maintenance appointment with a car dealership closest to you.

We can also provide you with more information on claiming home warranties in America and guide you through their reviews.

DoNotPay Can Help You Appeal Rejected Warranty Claims Without Fuss

Appealing rejected warranty claims has never been easier than with DoNotPay. If you want to sail through the process, follow these four steps:

  1. Navigate to the Claim Warranty feature
  2. Choose the Appeal a Denied Warranty Claim option
  3. Choose between appealing against an extended warranty dealer or a product manufacturer
  4. Provide us with all the information about the company and your warranty claim

We will send the appeal letter to the company on your behalf. Toyota should get in touch with you soon after.

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Our helpful features do not stop at car-problems—we can simplify so many other bureaucratic tasks for you. Access DoNotPay from your web browser and choose any of the following issues: