A Detailed Guide to Rothy’s Returns

Item Return Request A Detailed Guide to Rothy’s Returns

Rothy’s Returns—How Do They Work?

Did Rothy’s washable shoes and accessories not live up to your expectations? Learn all the details about how Rothy’s returns work and how to submit a return request in a flash!

Check out these guides on how to return your faulty products to:

Rothy’s Return Policy Explained

If you’re not happy with Rothy’s products, you have 30 days to return or exchange them for free.


Check out Rothy’s return policy for each product category:

Product Category Return Policy
Shoes The products must not be worn, washed, or altered. Make sure you only try them on inside before requesting a return. Rothy’s won’t issue a refund for soiled shoes
Bags The items must not be worn or washed. If you want to return bags, they must have all tags still attached
The Mask and The Kids Mask Face masks are considered final sale products and are not eligible for returns or exchanges because of hygienic reasons

How To Return Your Products to Rothy’s

You can opt for one of the following ways to return your products to Rothy’s:

  1. By mail
  2. In store
  3. With DoNotPay

How To Return Your Items to Rothy’s by Mail

To return your items to Rothy’s by mail, you need to initiate an online return request through Happy Returns by doing the following:

  1. Visit the Rothy’s Returns page
  2. Enter your order number or ID and your ZIP code
  3. Click on Start Your Return
  4. Follow further instructions

If you want to make sure Rothy’s processes your return request in a secure manner, you can initiate your return request by clicking on the Start With an Email button. You will receive an email from Rothy’s containing a safe link that leads you to the returns form with your account.

If you want to return or exchange a gift you got, click on the Start Here button located under the form, next to the Received a gift? section.

When you complete the form, you will receive a FedEx shipping label to print and stick on your return package. Drop off your parcel at your nearest Return Bar location, and you’re done.

Rothy’s won’t charge you any fees for shipping or processing your return.

Rothy’s In-Store Returns

You can return your items to any of the following Rothy’s stores:

  • 2448 Fillmore Street in San Francisco
  • 3068 M Street NW in Washington, D.C.
  • 211 Newbury Street in Boston
  • 407 Bleecker Street in New York City
  • 8405 Melrose Place in Los Angeles
  • 846 W Armitage Avenue in Chicago

Make sure that the products you’re returning are still in their original packaging that needs to be intact.

DoNotPay Makes Rothy’s Returns Simple

You can initiate a return request to Rothy’s in a few clicks with DoNotPay. We make sure that the company processes your return request as soon as possible by including a deadline in it. Follow these steps to return your items to Rothy’s in a flash:

  1. Sign up for DoNotPay
  2. Select the Item Return Request feature to start the return process
  3. Enter crucial information about your Rothy’s purchase and include photographic evidence, if necessary
  4. Submit the request

We will generate a custom return request letter using the information you provide and mail it directly to Rothy’s. If you’re shipping your items by mail, you will also receive a free return shipping label so you don’t have to pay any fees.

If you want to learn more about returns, you can rely on our knowledge base. It contains guides to return policies from companies like:

eBay​​ Wayfair​​ Sephora​​ Bed Bath & Beyond
Ulta​​ Lululemon REI Victoria’s Secret
SHEIN​​ Men’s Wearhouse Kohl’s​​ Macy’s​​
JCPenney Costco Barnes & Noble Walmart
Old Navy Office Depot Target Sam’s Club

How Long Does It Take for Rothy’s To Process My Return Request?

Rothy’s will process in-store returns immediately. Shipped ones will be processed as soon as you drop them off at a Return Bar. It may take three to five days for your bank to process the refund and credit your account.

Demand a Refund From Rothy’s Using DoNotPay

When Rothy’s accepts your return request, you can get your money back in an instant if you open DoNotPay in your web browser and follow these steps:

  1. Select our Chargeback Instantly product
  2. Click on the Get Protected button
  3. Answer a few short questions regarding the refund you’re demanding
  4. Click on Sign and Submit

Has Rothy’s Wronged You? DoNotPay Can Help You Sue It in Small Claims Court

Has Rothy’s ill-treated you? DoNotPay received the ABA Brown Award for Legal Access because it proved to be a valuable asset in your fight for justice. If you decide to take Rothy’s to small claims court, we will assist you with:

  • Writing a demand letter to Rothy’s
  • Filling out court forms
  • Gathering all the required documentation
  • Filing a complaint
  • Creating a script with convincing argumentation to use in court

Returned Your Faulty Item? Discover Other Nifty DoNotPay Products!

Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing them—DoNotPay can do it all.

Do you think you’re eligible for a victims of crime compensation program? Our app can help you apply for it. Do you want to get revenge on persistent robocalls, report someone for stalking or harassment, or get your noisy neighbors to be quieter? We got your back!

You Don’t Have To Waste Time in Endless Lines

Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! You won’t have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need.


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