Everything You Should Know About Claiming Nissan LEAF Battery Warranty
Nissan is a famous Japanese vehicle manufacturer. Some of the models it offers are a Nissan Titan truck and Nissan LEAF battery electric vehicle. Every Nissan LEAF is covered by a Nissan warranty called New Vehicle Limited Warranty. It has basic coverage, powertrain and electric vehicle system coverage, and Lithium-Ion battery coverage.
The battery in a Nissan LEAF is the most important part of the vehicle. If the need arises, we can help you claim the Nissan LEAF battery warranty.
What Does Nissan LEAF Warranty Cover?
Every new vehicle comes with a manufacturer’s warranty. The warranty period begins on the date of purchase or on the date of the first car ride.
The coverage period for a Nissan LEAF battery is eight years or 100,000 miles. The battery is expected to last for at least ten years, so an eight-year warranty period is not enough for most buyers.
The battery warranty covers any repairs due to defects in materials or workmanship. Nissan is also the first company to offer a warranty for battery capacity loss. The battery can be replaced or repaired, but only when the battery has a one- to four-bar strength out of the 12-bar capacity.
This warranty covers any repairs needed to return the battery capacity to the nine-bar level or higher strength. When the repairs or replacements have been done, the battery will be returned to the vehicle.
|Lithium-Ion Battery||96 months/100,000 miles|
|Lithium-Ion Battery Capacity||96 months/100,000 miles|
What Isn’t Covered by Nissan LEAF Battery Warranty?
Like every warranty, the LEAF battery warranty has its exclusions. The warranty doesn’t cover damages or failures caused by:
- Exposing the vehicle to temperatures above 120F for over 24 hours
- Storing the vehicle in temperatures below -13F for over seven days
- Failing to charge the battery for over 14 days when it reaches zero or near-zero charge
- Damaging the battery physically
- Exposing the battery to direct flame
- Opening the battery
- Having it serviced by someone other than a Nissan LEAF certified technician
- Disregarding correct charging procedures
- Using incompatible charging devices
The Nissan LEAF battery warranty is transferable when changing ownership of the vehicle at any time.
EV Battery Usage Reports
If you want your battery to be eligible for a warranty, Nissan requires annual battery usage reports. They can be performed by a Nissan LEAF certified dealer or any other qualified repair shop facility.
The 12- and 24-month battery usage report will be performed at no charge if done at a Nissan LEAF certified dealership. Consecutive reports are done at the expense of the car owner.
If any failure occurs due to not performing this report, Nissan will automatically reject any battery warranty claim.
How To File the Nissan LEAF Warranty Claim
Claiming a warranty by yourself can be a hassle since many warranties get rejected by Nissan. If you still want to go down that road, you can file the LEAF battery warranty claim in these ways:
- Via phone
- Via letter
How To File the Warranty Claim via Phone
Nissan offers you a way to claim your warranty through its customer service. You should follow these steps:
- Call the Consumer Affairs Department at 1-877-664-2738
- Provide your personal information
- Give your Vehicle Identification Number, date of purchase, and current odometer reading
- Talk about the problem you are experiencing
- Follow the instructions of the customer service rep
How To File the Warranty Claim via Letter
You can also send a letter to Nissan with your warranty claim. Write down the required information above and send the letter to:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
File a Warranty Claim Easily With DoNotPay
If you are experiencing problems with your Nissan LEAF battery and are looking for an easy solution, DoNotPay can help you claim the warranty! We can also help you claim a CPO, CVT transmission, and Nissan extended warranty.
To claim your battery warranty, follow these steps:
- Open DoNotPay in your web browser
- Go to the Claim Warranty feature
- Select Car Warranty
- Provide the details about your problem
- Click Submit
DoNotPay will automatically submit your warranty claim to Nissan. You can expect them to contact you soon regarding the claim.
DoNotPay Can Help You Resolve a Rejected Warranty Claim
If your warranty claim has been rejected, DoNotPay’s app can help you submit an appeal. Follow these simple steps:
- Open DoNotPay in your web browser
- Select the Claim Warranty feature
- Click on Appeal a Denied Warranty Claim
- Enter the details about your rejected warranty
- Click Submit
Our app will generate an appeal letter and send it to the company. A customer support rep should contact you shortly.
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