How to Appeal a Suspended Bing Rewards Account the Easy Way
Have you recently received an email from Bing to inform you that indefinitely? You are not alone as many users of Bing have reported this same issue and just like your issue, the suspension of your account has been initiated through no fault of your own.
If you have used your Bing account within the limits outlined in the Bing Terms of Service and your account has been suspended, do you know how to write an appeal letter for suspended accounts?
In this post, you will figure out why your Bing Rewards Account got suspended and see how DoNotPay can help you write an appeal letter to get it back.
The What and How of Bing Rewards Accounts
In 2010 Microsoft decided to launch an idea that would cut into the lion's share of the search engine business which the industry leader is of course mighty Google. Their idea? Pay people to use their search engine, Bing, instead of Google.
were born. You were now going to be rewarded for the things you normally use your computer for anyway:
- Rewarded points for doing a basic internet search
- Rewarded points for visiting certain websites
- Rewarded points for making certain purchases
Over the next six or seven years, many loyal Google users jumped to Bing and that reward points the new Bing users were promised began to pile up. Redeeming those Bing Rewards Points was straightforward. You could:
- Redeem your total points for a cash payout once your points reached a certain level
- Redeem your total points for merchandise sponsored in the Microsoft Store
- Redeem your total points for gift cards that were available in the Microsoft Store
- Keep building your point totals
Bing Rewards was very attractive. You could redeem points for merchandise or cash just by using Bing for your everyday search engine needs.
Bing is a search engine powered by Microsoft. Microsoft is not exactly the new kid on the block in any of its areas of operation and the idea behind Bing Rewards was motivated by Microsoft's share of the pie in the search engine game. Microsoft at the time was only getting 5.9% of that pie!
Microsoft Decides to Launch Another Idea
Needless to say, an industry leader like Microsoft was not happy about being on the low end of the search engine spectrum. So, in June of 2016 Bing Rewards became Microsoft Rewards.
Since the rewards program was now under the 'Microsoft' label you could accumulate points for anything you did when you were logged in to your Bing (now Microsoft) account. Also, about this time Microsoft introduced their Cortana product which was their answer to 'Alexa' the new voice-activated virtual assistant product from Amazon launched in 2014. Cortana was pre-programmed at the factory to only use Bing for search purposes.
Microsoft was holding the carrot on a stick in front of their customers in hopes of increasing their percentage of search engine results proving once again the path to a healthier bottom line lies in the ability to buy your way there!
Major Concerns as Bing (Microsoft) Rewards Accounts Being Suspended
The Microsoft faithful began acquiring quite a stockpile of rewards points and all was good until the points were 'cashed' in. Day after day thousands of Microsoft customers began getting emails that announced their rewards accounts were being suspended. And the better part of these emails did not state why.
Love for the Microsoft Rewards program quickly went from sweet as sugar, to sour as lemons.
The following are some reasons that Microsoft gave disgruntled customers:
- You allowed an unauthorized user access to your account
- You requested an item in exchange for your points that was not sponsored by Microsoft
- You were using your Microsoft Rewards in a country where it was prohibited
There were more reasons even sillier than those, but those three were the most recurring. One report in the Microsoft Community forum said a customer was told there were too many people in her home using the service.
Then some got their account suspended over technical issues:
- You accessed a server that according to your Microsoft Terms of Service is prohibited from being used
- You accessed a server that has been previously red-flagged for suspicious activity
- You were trying to redeem your points through an unauthorized VPN (Virtual Private Network)
Microsoft's customers were flooding the Microsoft support channels and most of those complaints fell on deaf ears. Customers were scrambling to look for ways to get their accounts unbanned. One gentleman even stated that his account had been suspended for six(6) years, and he faithfully sent an email asking why every week for the first of those years, and he was still waiting to hear from Microsoft.
Those that did hear from Microsoft were told their accounts were suspended because of suspicious behavior patterns linked to suspicious websites and that type of behavior was prohibited in the Terms of Service agreement the customer signed off on during the initial account set up.
The only direct solution that Microsoft seemed to be in favor of was settling the dispute through one of their list of approved arbitrators. It is rather obvious, but the question has to be asked.
Whose side do you think the Microsoft list of approved arbitrators is on?
How to Send Bing (Microsoft) an Appeal Letter Regarding Your Account Suspension
This is the ideal situation for which DoNotPay was designed. DoNotPay is your information hub that levels the playing field and gets the type of results you need when faced with a Bing Rewards Account suspension.
There has never been an easier way to get an appeal letter written and delivered right to the party in question's hands! DoNotPay has written thousands of these letters and is proud to say that most accounts that have been suspended can easily be reinstated after the whole issue is brought to light.
Here's how to use DoNotPay to write an appeal letter for your suspended Bing account!
All you have to do is:
- Log in to your DoNotPay account and locate the Unban My Account product.
- Answer a few questions related to your banned account.
- Click on the Sign and Submit button.
DoNotPay will generate a customized appeal letter in less than five minutes and send it directly to the company. It will contain a two-week deadline for the company to respond.
DoNotPay Has Written Appeal Letters to Some Pretty Big Companies Before!
Do not worry if you haven't used DoNotPay in the past! DoNotPay has got numerous appeal letters written on behalf of confused customers just like you. Here are a few examples:
DoNotPay has a long list of success stories of crafting appeal letters when customers had exhausted every other means of finally getting what they deserved.
What Else Can DoNotPay Do?
Since DoNotPay can do all the heavy lifting when it's time to see some justice on your behalf, it is worth mentioning here some other situations that DoNotPay can help you with.
- Learn about copyright protection
- Learn about deleting old accounts
- Learn about identity theft
- Analyze a Terms of Service statement
- Learn about recovering passwords
Why not let DoNotPay begin your appeal letter for your Bing Reward Account being suspended today!