How To File Walmart Truck Driver Complaints the Easy Way

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How To File Walmart Truck Driver Complaints

Walmart is a giant company with over 7.4 million employees located around the world, most of them in America. On average, Walmart has over 20,000 trucks on the road each day.

Employees have been complaining about their jobs for decades now, and many are suing Walmart in small claims court. In 2003, they were sued by a group of female truck drivers who sued for gender discrimination for being paid less than male truckers and not allowed to drive certain routes.

The company has also been accused of racial discrimination against its truck drivers as well as unfair treatment of pregnant workers who were denied time off or were demoted to lower-paying positions after returning from maternity leave.

Many businesses and individuals have complained about Walmart truck drivers as well, stating that they are rude, slow, and don't follow the law. Walmart has been sued for unsafe driving and not following the rules of the road as well.

Judging by online reviews and comments made by both Walmart employees and customers, the company needs to do a much better job hiring and supervising their truck drivers, especially since they handle such a large portion of America's goods.

If you have been in an accident with a Walmart truck driver, you may be able to send demand letters to Walmart for any damages you suffered in the accident.

How To File a Complaint As a Truck Driver

Most truck drivers believe that the company isn't treating them fairly and does not provide enough support to drivers.

As a current or former Walmart associate, the best course of action is to contact your immediate supervisor and raise the issue through an official email or in person.

You can also point out what the company is doing wrong through the Report a Concern page.

If the company is discriminating against you, breaking any local or federal laws, or engaging in illegal or deceptive business practices, you should consider suing Walmart.

How To File Walmart Driver Complaints

If you're a Walmart customer, supplier, or someone who's been involved in an accident on the road due to a Walmart driver's reckless behavior, you can file an official report through the Report a Concern online form.

You have the option to remain anonymous, but if you want the company to reimburse you for the damages caused by one of their truck drivers, you should provide your name and contact information.

Walmart will investigate the issue and contact you within two business days. If they determine that the truck driver has breached their code of conduct or violated any laws, the company will suspend or fire the driver.

The company estimates that as many as 20,000 drivers may have been disciplined for driving recklessly. It is important to note that the vast majority of complaints against truck drivers do not lead to any action or fines against them.

It appears that the company has a much higher percentage of complaints filed by its own employees as opposed to customers, suppliers, and other parties.

You can also file your complaint with a customer service representative by calling 1-800-925-6278. Explain the issue in as much detail as possible and request to speak to someone who can tell you more about the company's complaint procedure.

Walmart also provides its customers with an online feedback form, but there is no option to complain about a truck driver.

How To File Walmart Truck Driver Complaints
WebsiteReport a Concern
Corporate Mail702 Sw 8th Street Bentonville AR 72716

How To File Walmart Truck Driver Complaints

If the company refuses to address your complaint, you should consider contacting one of the agencies tasked with protecting consumer rights.

The agencies in question are:

If you have Walmart truck driver complaints, the complaints about racial discrimination or safety issues should warrant further investigation by these agencies.

How to Send demand letters to Walmart for Injuries or Damage Caused by a Truck Driver

Small claims court is a great tool for small injuries and damages suffered, and the process is fairly simple.

Fill out the complaint at your local courthouse (through an online form or in person) regarding the issue you want to send demand letters to about, such as:

  • Unsafe driving
  • Damage caused to you or your property
  • Being forced off the road by a Walmart truck driver

You'll also need to write a professional demand letter and serve it to the company. The letter notifies Walmart of your intent to send demand letters to and gives them one final chance to reimburse you for the injuries caused by their driver and settle the matter outside of court.

The demand letter must include the following information:

  • Your name and contact information
  • The name of the business.
  • A detailed description of the incident, including the exact time and date
  • The name and contact information of the customer representative you spoke with.
  • The actions you took to resolve the issue in question.
  • A demand for compensation or reimbursement for any injuries or damages caused by the company's negligence.

Walmart will have 30 days to respond to your demand letter. If they refuse to settle the matter, you can file a small claims court case with your local courthouse. Make sure to gather evidence that can support your claim, such as pictures, statements from witnesses, and medical reports.

Define the problem clearly and provide detailed information that proves your case. Define what makes Walmart liable for the incident in question, including how they created a dangerous situation for you or other customers.

Explain why you believe Walmart is responsible for any damages caused to your person or property.

If a judge rules in your favor, you'll be able to collect your compensation and get reimbursed for any injuries caused by the company's negligence.

With DoNotPay, You Can Send demand letters to Walmart in Small Claims Court Hassle-Free

Filing a lawsuit against a company can get complicated, and finding and hiring a lawyer to handle your case is both time-consuming and expensive. You might be asking yourself, is it all worth the trouble?

But worry not, because DoNotPay is here to make the process as quick and painless for you as possible! With our app, you won’t need to spend weeks on drafting the lawsuit or to hire a lawyer to take care of all the documents and procedures. Instead, you can answer our bots questions and let us handle the rest.

Here’s all you need to do:

  1. and search for the Complaint Letters product
  2. State how much money the company owes you, if applicable
  3. Pick a reason for the lawsuit from the menu
  4. Answer several short questions
  5. Add any evidence that will be helpful in building your case

Our app will send a demand letter to Walmart on your behalf. If the company does not respond, we will help you take them to small claims court and get the justice and compensation you deserve.

Check out how DoNotPay can help you with other companies, such as Nationwide, Nike Dell, Check ‘n Go, or Aetna!

Other Walmart-Related Issues DoNotPay Can Solve

DoNotPay has a plethora of guides that can teach you how to deal with any issue you have with Walmart. Look into our knowledge base to find out how we can help you:

We can also help you claim Walmart’s general, eyeglasses, tire, and battery warranty and decipher Walmart’s regular return policy and the one active during the COVID-19 pandemic.

Get What You’re Owed Without Any Fuss!

Shopping is awesome, but negotiating with retailing companies can sometimes be challenging—especially when you’re not satisfied with their product or service. With the DoNotPay app, you can get in touch with any company’s customer support team without waiting on hold for hours and get a refund hassle-free! If the merchant refuses to collaborate, we will help you send demand letters to them in small claims court and get the justice you deserve.

Our app can also file a warranty or an insurance claim in your name, initiate returns for dissatisfying products, or request gift card cash back. DoNotPay can also help you check if you have any unclaimed money in an old bank account.

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