Get the Lowdown on the Neiman Marcus Return Policy

Item Return Request Get the Lowdown on the Neiman Marcus Return Policy

All You Need To Know About the Neiman Marcus Return Policy

It’s nice to treat yourself to new shoes, jeans, or tops once in a while, but what if you go overboard with shopping and want to return an item? If you shopped at Neiman Marcus, you should get the latest Neiman Marcus return policy info.

Our guide will explain everything you need to know about returns. DoNotPay can request a return for you, whether you’re returning items to Neiman Marcus, Macy’s, Sephora, or any other shop.

The Neiman Marcus Return and Refund Policies Explained

Neiman Marcus approves returns to customers who are dissatisfied with their purchase if the returned items are in a saleable condition. By saleable, the company means unworn, undamaged, and presentable items with the original packaging and tags.


Items with the final sale, altered, customized, or special order tags cannot be returned.

You can return products within 30 days of purchase, with valid proof, e.g., a receipt for store purchases or the return merchandise authorization number for online purchases.

The company issues full refunds for eligible items, and the refunds are credited to the original payment method. If you don’t have proof of purchase, you can only get a refund on merchandise. The taxes, handling, shipping, and other fees won’t be refunded. The mentioned fees are also non-refundable for cash on delivery orders.

How To Request a Return From Neiman Marcus

You can use the following methods to request returns for Neiman Marcus items bought online or in physical stores:

Is Initiating a Return Request Possible Via Yes/No
Phone Yes
Online Chat Yes
Online Form Yes
In Person Yes
DoNotPay Yes
Email No

Request a Neiman Marcus Return Over the Phone

Neiman Marcus customer care is available from 6 a.m. to 12 a.m. every day of the week. Call them at 1-972-556-6044 and request a return.

Request a Neiman Marcus Return via Online Chat

You can try contacting a Neiman Marcus customer care agent via the online chat form in the following way:

  1. Open the Neiman Marcus website
  2. Click on the Live Chat button in the bottom right corner of your screen
  3. Enter your details and order number
  4. Select Contact Agent
  5. Explain your return request to the agent and follow their instructions

Request a Neiman Marcus Return via an Online Form

Tech-savvy people can request returns from Neiman Marcus online by following the instructions below:

  1. Open the Neiman Marcus online form for emails
  2. Select Returns
  3. Enter the order number and other required info
  4. Explain the reasons why you want to return an item in the Comment box
  5. Click on Submit

Note that you can add the CustomerCareNM@neimanmarcus.com email to your contacts so the reply from customer care doesn’t get lost in your spam folder.

Visit a Neiman Marcus Store and Ask for a Return in Person

You can find the nearest Neiman Marcus store using the store locator page. It only requires your ZIP code to find stores in your area. Visit your local Neiman Marcus and ask an employee to help you with your return at any time during their work hours.

Are You Struggling With Returning Items? DoNotPay Can Request a Return in Your Stead!

Returning items can be tedious, not only to Neiman Marcus but to other companies as well. DoNotPay is here to present you with a solution. Our return request letter will quickly initiate and speed up the request process.

It takes three steps to create a customized return letter with our app:

  1. Sign up for DoNotPay
  2. Click on the Item Return Request product
  3. Type in the details about your purchase, e.g., the name of the company, products, and the reasons for returning them

We will tailor a formal return request based on the information you have provided and send it to the company in question. The merchant will have a deadline for the return that should speed up the process.

You will also get a free shipping return label so that you can mail the items without extra charges.

How Long Does the Neiman Marcus Return Processing Take?

Neiman Marcus takes up to six weeks to process your return request and credit your source of payment with the appropriate refund balance.

Return Items to More Companies Using DoNotPay!

DoNotPay has a lot of experience in dealing with returns, and we have guides for returning items to many popular stores in the U.S., including:

Has Neiman Marcus Wronged You? We Can Help You Sue Them in Small Claims Court!

If a company is refusing to accept your return request or they are being difficult, you can sue them in small claims court. We can help you do that by:

  • Preparing the paperwork
  • Filing out the necessary court forms
  • Writing demand letters
  • Gathering the best arguments you can use in court

Want To Save Money and Avoid Bad Purchases? Look No Further!

Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.

Do you want to stop wasting your money on useless services? Our app can help you cancel them and provide you with a virtual credit card that terminates free trials before companies get to charge you!

If you want to discover some forgotten assets you may have, we can help you find them in just a couple of minutes. With DoNotPay, you can both save money and earn it!

Once you sign up, you can report text and email spammers, annoying robocalls, and real-life stalkers and harassers and earn off them. We can also help you sue any company or individual in small claims court if you feel like they did you dirty.

Getting Rid of Bureaucratic Procedures Has Never Been Easier

The process of composing a return request letter is tiring, which is why you should turn to DoNotPay for help. Our app will assist you if you want to avoid similar bureaucratic hassles, such as:

Sign up for DoNotPay to utilize all of our nifty products!


Want your issue solved now?