How To Claim Craftsman Lifetime Warranty Easily

Warranty Claims How To Claim Craftsman Lifetime Warranty Easily

A Guide to Claiming Craftsman Lifetime Warranty

Craftsman is a tool brand developed by Sears, a Chicago-based department store chain. According to BestOfMachinery reviews, it takes eighth place on the list of the best hand tool manufacturers in the USA.

Does Craftsman Have a Lifetime Warranty, and What Does It Cover? 

Craftsman offers two types of lifetime warranty:

  1. Full lifetime warranty covering all defects regardless of their origin as long as the product is usable
  2. Limited lifetime warranty that covers defects in material and workmanship as long as the product is usable

The following table shows all product categories covered by these warranties and the exclusions that apply in each case:

Product CategoryFull or Limited Lifetime WarrantyExclusions
Hand ToolsFull
  • Wear-and-tear parts
Mechanic’s ToolsFull
  • Wear-and-tear parts
Non-Electric Automotive ToolsFull
  • Stools
  • Lighting
  • Heat guns
  • Electronic tools
  • Lifting equipment
  • Wear-and-tear parts
Tape MeasuresLimited
  • Legacy tape measurer models
Electronic Measuring ToolsLimitedNo exclusions
Portable Plastic StorageLimitedNo exclusions
Lawn and Garden CareLimited
  • Long-handled garden tools
  • Hoses and hose-end products (medium and light duty)

How To Claim Craftsman Tools Lifetime Warranty by Yourself

Once your Craftsman tool or piece of equipment breaks down, you can file a warranty claim by visiting the nearest Sears department store. Here are the steps you should follow:

  1. Go to the official Sears website and select the Locations tab
  2. Choose your state and find the nearest Sears department store
  3. Bring the faulty item to the chosen shop and explain that you wish to claim a full/lifetime warranty for the product in question
  4. Wait for the shop assistant to examine the damage

Depending on the type of failure, you may be entitled to a repair or replacement of the damaged item. Should your piece of gear qualify for repair, Sears will send it to the repair center and let you know once they fix it. In case of irreparable damage, you will get a brand new product on the spot, given that it’s in stock at the moment.

Do You Need Proof of Purchase To File a Warranty Claim for Craftsman?

If you are trying to repair a product covered by a full lifetime warranty, you won’t need to bring the receipt with you. This doesn’t apply to the items under a limited lifetime warranty, for which you would need a valid proof of purchase in case of any repair request.

DoNotPay Makes Claiming Craftsman Warranty a Breeze

If you can’t find any Sears stores in your vicinity, DoNotPay has got you covered. We can help you file a claim from anywhere in no time.

All you need to do is open our app in your web browser and follow these steps:

  1. Navigate to the Claim Warranty feature and pick Warranty on a Purchased Item
  2. Select the company and input the required purchase details
  3. Describe the issue you have experienced with the item
  4. Select Submit My Claim

Thanks to our AI-powered technology, we will compose a warranty claim letter and send it to Sears on your behalf. Once the company processes your details, they will reach out to you and propose a solution for the reported issue. 

This feature can also help you file a car or home warranty claim and deal with extended warranties for used cars

Submit an Appeal for Any Denied Warranty Claim With DoNotPay

If your claim gets rejected or a company doesn’t want to cancel your extended warranty, you shouldn’t get discouraged. Numerous merchants tend to make the claim procedure difficult and deny first-time warranty claims. Don’t despair, because DoNotPay can support you in this situation too!

With our app, you can file an appeal against the company’s decision within minutes. All you need to do is follow these steps: 

  1. Open DoNotPay and navigate to Claim Warranty
  2. Choose Appeal a Denied Warranty Claim
  3. Specify who rejected your claim—a manufacturer or an extended warranty provider
  4. Tell us more about the company and provide us with the rejected warranty claim

We will generate an appeal letter and forward it to the company/provider in question.

What Else Can DoNotPay Do?

With our Claim Warranty feature, you can file a warranty claim for any company or merchant, including Razer, Ridgid, Maytag, Skullcandy, and Gadget Guard

Get familiar with various types of home warranties in America and learn how to get the best out of home warranty reviews by accessing our app from any web browser!

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