A Guide to Cabela's Return Policy
Are you enthusiastic about your upcoming outdoor adventure, but your Cabela's product arrived faulty, damaged, or too big? DoNotPay is here to break down the Cabela's return policy for you. Don’t stress and waste time when you can plan your adventure instead—let DoNotPay help!
In most cases, Cabela's offer their customers the option to exchange or return items within 60 days with a valid proof of purchase. After 60 days, Cabela's employees will inspect the items to evaluate whether they qualify for a refund or exchange. You may return the item by going to a physical store or start the process online and return the item by mail.
Certain orders and items purchased at Cabela’s have special return terms, as seen in the table below:
|Stretch Your Payments orders||Return by mail|
|Orders via PayPal||Return by mail|
|Sunglass Hut purchases at locations within Cabela's retail stores||Return to these locations|
|Bargain Cave items||Cannot be returned|
|Altered products, e.g., cut arrows||Cannot be returned|
|Used gasoline-powered items and drones (or if it's been more than 60 days since the purchase)||Return to the manufacturer under the warranty|
|Custom Order products, e.g., seat covers, floor mats, and furniture||Return to the manufacturer under the warranty|
You can return your item to any Cabela's physical location if you bought it at the store or online. You need to:
- Locate the nearest Cabela's retail store (Cabela’s and Bass Pro Shops are under the same management now)
- Bring the product you wish to return, your ID, and the receipt or order number
- Approach the greeter’s desk to have the item checked
- Proceed to the Customer Relations Desk
- State whether you want a refund or an exchange
If you paid for your item in cash or with a check, Cabela's will reimburse you in cash. If you paid with a credit card, the refund will be processed to the card that you used.
If you order an item online or via the catalog, you can use Cabela's Easy Online Returns process. If you require a refund, Cabela's will deduct $7.50 for the shipping expenses unless you received a defective or damaged item.
To initiate the process, follow these instructions:
- Open the Cabela's Return page
- Fill in your order number and email address and click Next
- Follow the prompts to create a return shipping label
- Print the label yourself or use the QR code to print it at FedEx or Walgreens
Your return will be processed as soon as it reaches Cabela’s warehouse.
If you are unable to use the Easy Online Returns process, you can choose between these two options:
- Print and complete the online return form
- Write down your exchange or refund request on a paper with the following information:
- Order information
- Order number
- Full name
- Phone number
- Indications whether you want a refund or an exchange
- Reason for return
If you would like an exchange, include the following details about the replacement item:
- SKU number
If the replacement value is higher than the original item, include the payment method for the price difference.
You should mail return items to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821. You can use either FedEx/UPS Ground or USPS insured with delivery confirmation to mail the item. Using drop boxes is not recommended.
If you cannot find the receipt or proof of purchase, you can still return your item, but the following conditions will apply:
- The item will be processed at the lowest sale price, with sales tax and other applicable charges deducted
- You will only be able to receive store credit or a replacement item
- You need to present a valid government photo ID
- Cabela's have the right to limit or decline the return
Due to safety concerns, Cabela's doesn't allow the returns of firearms. This includes:
- Black powder firearms
- Reloading lead brass or bullets
- Mouth calls
If you ordered these items and they arrived with any damage or defect, you may contact Cabela's customer service at 1-800-300-1723.
Cabela's return policy can easily confuse any customer. The good news is that you don't have to spend hours researching their convoluted instructions. DoNotPay makes returns simple and convenient.
Check out how it works:
- Open DoNotPay in your web browser and sign up
- Select the Item Return Request feature
- Answer the chatbot's questions
- Verify your information and submit
DoNoPay will create a letter with a request for your refund or exchange, including a deadline to ensure urgent processing, and mail it to Cabela's. DoNotPay will also create a shipping label so you can return the product for free.
DoNotPay can help you with returns to any other company, including:
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