What Time Do Amazon Packages Arrive, and What if They’re Late?

Late Delivery Refunds What Time Do Amazon Packages Arrive, and What if They’re Late?

What Time Do Amazon Packages Arrive? DoNotPay Provides All the Answers You Need

If you’re wondering ‘what time do Amazon packages arrive,’ you’re probably waiting for one yourself, and it’s late. Our guide explains what the Amazon delivery times are and how to get a late delivery refund in a matter of clicks with DoNotPay.

Using our app, you won’t have to deal with customer support or file claims because DoNotPay is here to automate the process!

When Do Amazon Packages Arrive?

Amazon provides two shipping options for you to choose from:


Shipping Option Details
Free You will receive your order within five to eight days
Prime With Amazon Prime, you will be eligible for:

  • Standard shipping (four to five business days)
  • One-day shipping
  • Two-day shipping

To determine the shipping time more precisely, you will have to go to your Cart and:

  1. Select Proceed to checkout
  2. Add your shipping address
  3. Choose the shipping speed and press Continue
  4. Opt for a payment method and continue

Amazon packages usually arrive between 8:00 a.m. and 8:00 p.m. local time.

Reasons Why Your Amazon Package Might Be Late

If your Amazon package hasn’t been delivered on time, there are several probable reasons for that:

  • COVID-19—Since the outbreak of the pandemic, Amazon has prioritized medical supplies and household items
  • Natural events—If you’re located in an area that’s been hit by a natural disaster recently, such as a hurricane or tornado, Amazon says that you could potentially wait for two or three extra business days on top of the estimated delivery time
  • Third-party seller—Your delivery might be late if it’s fulfilled by a reseller rather than Amazon. In case your package is late, you should click on Contact Seller on the Order Details page and contact the seller

What To Do if Your Amazon Package Hasn’t Arrived Yet

The first thing you’ll want to do if your Amazon package is late is to try and track it down. You will get a unique identifier via email that’s assigned to your package after Amazon ships your order. The ID will be scanned as it moves through destinations, giving you real-time feedback on where your package is.

Here’s what you need to do to track your package:

  1. Sign in to your Amazon account
  2. Go to Your Orders
  3. Choose the order you want to track
  4. Click on Track Package

In case 48 hours have passed after the expected delivery time, and you still haven’t received your package, you should try one of these solutions:

  1. Verify your shipping address
  2. Check if there’s a notice of attempted delivery
  3. See if someone else accepted the delivery for you

If none of the above works, you should consider asking for a refund.

What To Do if Amazon Says Your Package Is Delivered, but It Hasn’t Arrived Yet

Here’s what you need to do if you haven’t received your order but Amazon tracking says your package is delivered:

  • Look for a notice of attempted delivery
  • Search around the delivery location
  • Check if another resident of your house or apartment accepted the delivery in your stead
  • Check your P.O. box

It’s not uncommon that a package is a couple of hours late, but if it’s over 48 hours late, you should contact Amazon and perhaps even ask for a refund.

How To Contact Amazon and Report a Problem

You have two ways to go about contacting Amazon:

  • Phone 00 1 206-922-0880 and talk to customer support
  • Go to the Amazon website and answer the chatbot’s questions

How To Get a Refund From Amazon if Your Package Is Late

If the tracking says your package is delivered, but it isn’t, or if it’s been three days since the estimated delivery date, you should ask for a refund by going to Your Orders and:

  1. Finding your order
  2. Selecting Problem with order
  3. Clicking on Request refund
  4. Explaining your problem in the text box
  5. Clicking Submit

You can sign up for DoNotPay instead and use our Late Delivery Product if you want to initiate a refund request in a matter of minutes!

Get a Refund From Amazon in a Snap With DoNotPay

DoNotPay allows you to request a refund from Amazon without wasting your time! To get a refund in a matter of minutes, all you have to do is:

  1. Sign up for DoNotPay
  2. Locate the Late Delivery Refund product
  3. Select the courier and provide details about the shipment

We will then submit a claim in your name to the courier’s claims department.

Are you facing other delivery-related issues? DoNotPay can provide you with various guides:

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Our app can do more than request delivery refunds for you. We can help you identify all your hidden expenses and save your money for more relevant matters. If you use DoNotPay, you can:

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