The Ins and Outs of Vizio TV Warranty

Warranty Claims The Ins and Outs of Vizio TV Warranty

How To a File Vizio TV Warranty Claim With No Stress

Vizio is a California-based tech company specialized in selling TVs and soundbar systems. Even though this company’s devices are considered a budget-friendly option, their affordability takes its toll. The reviews on Consumer Affairs state that Vizio televisions are prone to various malfunctions, such as sound issues, thermal cracks, and unresponsiveness. 

If you’ve just found yourself in front of a TV that has just broken down, use the following guide to file a warranty claim effortlessly in less than five minutes.

How Long Is the Vizio Manufacturer Warranty Period?

All Vizio TVs come with a one-year manufacturer’s warranty for non-commercial use or a 90-day warranty period if they are used commercially


What Does the Vizio Warranty Policy Cover?

The company’s warranty policy obliges the merchant to handle any defect caused by poor materials or workmanship at no cost. As long as your device is under the original warranty and you have a purchase receipt, you can file a claim and have your TV fixed or replaced. 

What Does Vizio Warranty Exclude?

All malfunctions that didn’t occur due to the manufacturer’s fault are excluded from the Vizio warranty. The exceptions are as follows:

  • Cosmetic damage
  • Improper handling
  • Improper voltage use
  • Product abuse or misuse
  • Faulty wear-and-tear components
  • Items with removed serial numbers
  • Damage that occurred in transit/shipping
  • Unauthorized repairs/alterations/modifications

How To File a Vizio TV Manufacturer’s Warranty Claim by Yourself

If you experience any issue that aligns with Vizio warranty policy, you can file a warranty claim in two ways:

  1. Via phone
  2. Via email

Claiming Vizio TV Warranty via Phone

To file a warranty claim for a Vizio TV over the phone, follow these instructions:

  1. Call (855) 833-3221 or (855) 209-4106
  2. Explain the issue that occurred with your device to the representative and inform them you would like to claim a warranty
  3. Wait for them to give you further instructions regarding sending the faulty product to the repair center

Claiming Vizio TV Warranty via Email

Another method you can use for filing a claim is email correspondence. Here’s what you need to do:

  1. Compose an email explaining the issue that occurred with your TV
  2. Include all the purchase details you can recall and attach a scan of the receipt
  3. Send the email to TechSupport@VIZIO.com 

The agent should get in touch with you within 24 hours and send you further instructions for scheduling a repair/replacement. Check out the overview of the methods in the following table.

Can You Claim Your Warranty With Yes/No
DoNotPay Yes
Phone Yes
Email Yes
Letter No
In Person No

How To File a Vizio Manufacturer’s Warranty Claim With DoNotPay

If you want to spare yourself waiting in never-ending phone queues and rummaging through email chains, DoNotPay can help you. Follow the steps below to file a warranty claim for Vizio with our app in a snap:

  1. Access DoNotPay from your web browser
  2. Search for the Claim Warranty section and pick Warranty on a Purchased Product
  3. Select the company (Vizio) and tell us more about the issue you experienced with your device
  4. Submit your claim

Upon receiving your information, we will create a warranty claim letter based on the implied warranty laws and forward it to Vizio. In other words, we do all the work in your stead, making sure the company receives your request as soon as possible.

Note that we assist with standard car and home warranty issues and cover the most popular warranty companies in America and extended warranties for used cars.

Rejected Warranty Claims Are No Longer a Problem With DoNotPay

According to customers’ reviews and complaints, Vizio doesn’t seem to be the most cooperative company. Even though most reported issues aren’t users’ fault, the company usually refuses to honor the warranty, using various excuses. 

Such situations might be tricky, but DoNotPay has got you covered. If Vizio refused your warranty claim, you can use our app to generate an appeal letter. To do this, follow these steps:

  1. Log in to DoNotPay and navigate to the Claim Warranty section
  2. Go to Appeal a Denied Claim Warranty
  3. Specify that you’re filing an appeal against the product manufacturer (Vizio)
  4. Tell us more about the company and provide a copy of the denied warranty claim
  5. Click on Submit

We will make sure your appeal letter reaches the company as soon as possible. Once they receive it and process your details, you can expect to hear from them soon after. This is also a great way to square accounts with dealers who refuse to cancel extended warranty plans.

Let DoNotPay Help You With Any Bureaucratic Hassle

DoNotPay can help you file claims for numerous extended warranty companies, such as CNA, Fidelity, Assurant, or EasyCare, and take advantage of home warranty reviews in the right way. 

Access our app from any web browser and start learning about all our handy features! We can help with:


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