All About Filing a Tempur-Pedic Warranty Claim

Warranty Claims All About Filing a Tempur-Pedic Warranty Claim

Sleep Peacefully Again—File Your Tempur-Pedic Warranty Claim Now

Tempur-Pedic is a manufacturer of memory foam mattresses and pillows with headquarters in Kentucky. It is the original developer of memory foam mattresses, but customers often have unfavorable reviews of the products. The reviews on Consumers Affairs claim that the mattresses and pillows are too stiff and uncomfortable and that the company doesn’t honor its return policy. With the products’ hefty price, that should never happen.

If you are not satisfied with your Tempur-Pedic purchase or it has a fault and you want to file a warranty claim, DoNotPay can help you do it easily and save time and energy.

What Does Tempur-Pedic Warranty Cover?

Tempur-Pedic includes a limited warranty for most of its products. This warranty covers defects due to faulty workmanship or materials. It is only valid with original purchases of new products directly from Tempur-Pedic or authorized resellers. Tempur-Pedic can either repair the product or replace it.


The warranty also covers:

  • Normal wear and deterioration
  • Physical flaws despite normal usage
  • A manufacturing defect in the zipper or mattress cover

What Doesn’t Tempur-Pedic Warranty Cover?

This limited warranty doesn’t apply to:

  • Floor models/demos sold at a discount
  • Products sold by unauthorized resellers
  • Mattresses used on inappropriate surfaces
  • Normal increase in softness
  • Physical abuse or damage of products
  • Replacement of pieces

How Long Does Tempur-Pedic Warranty Last?

Like many other mattress manufacturers, Tempur-Pedic offers a ten-year warranty period after the purchase of a new mattress or flat foundation.

How To Claim a Tempur-Pedic Warranty With DoNotPay

Filing a claim by yourself can take a lot of time and energy, and companies often don’t honor warranties. That’s why DoNotPay can help you file any warranty claim you need in a matter of minutes. Our app will do the majority of the work after you supply the needed information.

To file your Tempur-Pedic warranty claim, here is what you need to do:

  1. Open DoNotPay in your web browser
  2. Look for the Claim Warranty section
  3. Select Warranty on a Purchased Product
  4. Type in Tempur-Pedic as the company you want to claim the warranty from
  5. Enter the necessary details about your issue and purchase
  6. Click on Submit My Claim

Our app will submit the claim to the company for you. You can expect to hear from the company after that. Even if you don’t know the information included in the warranty, we can file a claim with arguments based on applicable warranty laws.

DoNotPay can also help you with car and home warranty claims. If you need an extended warranty for a used car, we can assist you there too.

How To Claim a Tempur-Pedic Warranty by Yourself

If you are planning to claim a warranty by yourself, you have two options:

  • Phone claim
  • Online claim

To file a warranty claim with Tempur-Pedic, you will need several files as proof. Here is what you will need:

  • Purchase receipt
  • Bed frame and foundation information
  • Registry number and manufacturing date

Claiming Tempur-Pedic Warranty via Phone

If you want to file a claim via phone, you will have to call Tempur-Pedic’s customer service. This is what you should do:

  1. Call 1-800-821-6621
  2. Explain your issue with the product and inform the agent you would like to claim a warranty

The agent will instruct you on where to email a copy of your receipt and a photo of the defect.

Claiming Tempur-Pedic Warranty Online

You can file a warranty claim with Tempur-Pedic online. Here is how to do it:

  1. Go to the Tempur-Pedic website
  2. Click on Account
  3. Select Customer Service
  4. Click on Warranties
  5. Scroll down and click on the File a Claim link
  6. Enter all the details and submit

Tempur-Pedic will contact you for further steps and the status of your claim.

Here is a list of all available options to file a claim for Tempur-Pedic:

Can You Claim Your Warranty Via Yes/No
DoNotPay Yes
Phone Yes
Email No
Letter No
In Person No
Online Yes

If Tempur-Pedic Rejects Your Claim, You Can File an Appeal With DoNotPay

Many customers drop warranty claims if the company denies them once. This is the easiest way not to get compensated for your faulty product. DoNotPay can help you file an appeal easily.

To file an appeal with DoNotPay, you should:

  1. Open DoNotPay in your web browser
  2. Find the Claim Warranty option
  3. Select Appeal a Denied Warranty
  4. Specify whether you’re appealing against a claim denied by a product manufacturer or an extended warranty provider
  5. Click on Submit

Our app will submit your appeal to the company automatically, and you should expect its response soon. If a dealer refuses to cancel an extended warranty, we can also help you resolve this problem.

DoNotPay Can Help You With Any Issue You Have

DoNotPay is a virtual assistant that can help solve all of the administrative problems you may have. This can include getting a hotel refund because of bed bugs or claiming a Dyson warranty, Honda extended warranty, and more. We can also help you find the best home warranties in America among countless warranty reviews.

You can check out all of our services in your web browser. We can help you: