Get a Scoop on TCL TV Warranty
TCL is an American TV brand name that has been on the market for more than 40 years. In 2019, it sold more than 32 million TVs globally.
When you purchase a TCL TV, you get a manufacturer warranty. Learn more about what the warranty entails and how to claim it.
What Does TCL Manufacturer Warranty Cover?
TCL Roku TVs are protected by a limited warranty that lasts for a year. In case you use your TCL TV for commercial purposes, the warranty lasts for six months.
Here is what TCL TV warranty covers:
To be able to get the service repair covered, you have to buy the TCL TV from an authorized dealer and keep the receipt. If you experience any issues with your TCL TV that’s under warranty, TCL might:
- Cover the costs of repair at an authorized TCL service center
- Replace your TV with one of the same or similar quality
How To Claim TCL TV Warranty on Your Own
You can submit a TCL TV warranty claim in the following ways:
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How To File a TCL TV Warranty Claim Over the Phone
In case you notice any damage to your TCL TV, you can call the company’s customer service at 1-877-300-8837 and ask for a repair. Before you call, make sure that you have and know the following:
- Original purchase receipt
- Date of purchase
- Place of purchase
- The TV’s serial number—find it on the back of your TV
The customer service agent should first try to solve your issue over the phone. If the problem can’t be solved, TCL will service your TV.
How To Claim Your TCL TV Warranty via Email
In case you can’t reach out to TCL’s representatives over the phone, you can send them an email to claim your warranty. Here is how to do it:
- Go to the TCL Contact page
- Click on Email Us
- Provide your name and contact information
- Enter your TV’s serial number
- Explain what issue you are experiencing
- Ask for a repair
- Add photos if needed
- Tap Submit Your Question
The company states that its representatives should contact you within 48 hours after you submit your question, but it might take longer than that.
If you want to save your time, use DoNotPay to submit your TCL TV warranty claim.
DoNotPay—The Most Convenient Way To File a TCL TV Warranty Claim
If you purchased your TCL TV in the last year and already have issues with it, don’t hesitate to claim your warranty! With our easy-to-use app, you can file a warranty claim in a few clicks. Here is what you need to do:
- Use any web browser to open DoNotPay
- Choose the Claim Warranty feature
- Select Warranty on a Purchased Item
- Give us a few details about your TCL TV
- Click on Submit
That’s all you need to do—we’ll take it from here! Our app will generate a strong claim letter on your behalf and send it to TCL. The company will contact you directly to tell you more about your claim.
Need more help regarding warranty issues? If you decide to protect your home appliances and electronics with an extended home warranty, read our home warranty reviews to learn about the top home warranties in America.
Was Your TCL TV Warranty Claim Rejected? Appeal With DoNotPay!
In case TCL does not accept your warranty claim, you can use DoNotPay to file an appeal. You need to give us a few details, and we’ll write a strong appeal letter on your behalf. We’ll make your chances of winning the case higher by relying on the implied U.S. warranty laws.
To file an appeal, follow these instructions:
- Access DoNotPay from any web browser
- Select the Claim Warranty option
- Click on the Appeal a Denied Warranty Claim option
- Answer a few questions about your original TCL TV warranty claim
- Tap Submit
After you complete these steps, we’ll do the rest. You can expect TCL to contact you directly with the results of your case soon after we send the appeal letter.
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