The Basics of the Party City Return Policy
Planning a party can be tiresome, but it’s nothing compared to the headache that canceling one can give you.
If you are stuck with heaps of party supplies and you can’t find your way through the Party City return policy—don’t worry. DoNotPay has compiled all the essential info in one place. Create an account on our app, and we can help you speed up the return process and get your refund without delays.
All Party City products can be returned within 30 days of purchase, except for seasonal articles. Make sure your merchandise is unopened, or your return request will be rejected.
Here’s an outline of the return methods recognized in the Party City return policy:
|Can You Initiate a Return Via||Yes/No|
Party City return policy states that in-store returns are possible regardless of how you’ve bought your product. Here’s how to do it:
- Find your nearest Party City store
- Provide the original receipt (for items purchased in a physical store) or your order confirmation email (for those paid online)
Note that if you can provide neither your receipt nor your order confirmation email, your return request will be denied.
If you’ve purchased your item online, you can start the return process on the company’s website. Here’s how:
- Go to your Party City account
- Find your Order History
- Look for the item you want to return and its order number
- Type in your order number into the Party City label creator
- Download the label
- Use this label to send your item back to Party City by post or any courier service
You can also find your order number on your receipt and your order confirmation email. Note that this return method is not available for in-store purchases.
Beware of the Party City Halloween Return Policy and Other Seasonal Policies
Party city costume return policy, as well as return policies for decorations and other accessories, is different around holidays.
Halloween-themed items are accepted back for a full refund within a 30-day window from the initial purchase. You’ll need to provide the original receipt or order confirmation mail.
This rule is valid only until October 24. From this day until Halloween, the Party City return policy allows exchanges exclusively.
A similar policy applies to other seasonal merchandise (Christmas, Easter, etc.). Party City gives you 30 days from when you bought your item to return or exchange it. This possibility is canceled during the last week before the holiday when you can only get a store credit.
Some product categories cannot be returned to Party City. The company also doesn’t allow exchanges for these items. Non-returnable items are:
- Helium tanks
- Customized and personalized items
- Individual components of different Party Kits
- Blade & Timber Birthday Kits
If you have lost your order confirmation email, you can still retrieve the order number you need to return the product. There are two ways to do this:
- Request a new order confirmation email from the Party City customer support team
- Find the order number under your Order History
Party City return policy states that they process all return requests within five days of receiving your package. The refunds are always made in the form of your original payment method, and you should receive a full-price refund. This excludes shipping and handling costs.
A lot of dissatisfied customers claim they had no luck with their return requests. Their refunds either came really late, or they received no reply at all.
DoNotPay solves problems like this by setting a refund deadline on your behalf, speeding up the claim processing.
You don’t have to waste your time trying to decipher Party City’s return policy and waiting for the company to respond to your claim. There is a simpler way to get your request with the help of DoNotPay. Follow these steps:
- Log in to your DoNotPay account
- Find Item Return Request
- Reply to a few questions about your product
- Click Submit to send the request
This will provide the app with information about the item in question and the reason you want a refund or replacement. It will be enough for DoNotPay to create a clear return request letter that we will send to Party City.
If you couldn’t find your way about the Party City platform and obtain the return label, don’t worry. DoNotPay can create a return label for you so you can ship your item back to Party City free of charge.
DoNotPay can also help you return a product to a long list of sellers, such as:
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
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The process of composing a return request letter is tiring, which is why you should turn to DoNotPay for help. Our app will assist you if you want to avoid similar bureaucratic hassles, such as:
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