DC Metro Lost and Found Within Easy Reach

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Contact the DC Metro Lost and Found Department Immediately

Losing an item in transport can be tricky since there are a lot of people who can take it easily. What if you have lost your wallet, home or car keys, phone, or any other object you need for your everyday activities?

This article presents the best ways to get in touch with the DC Metro Lost and Found Department to alert them about your lost item once you realize it’s missing.

to find a missing object without delay. We know the best way to get in touch with Metro, MTA, or any other company.

What Missing Items Can You Locate Through the DC Metro Lost and Found Department?

The DC Metro—Washington Metropolitan Area Transit Authority (WMATA)—Lost and Found office can help you find a missing item if it belongs to one of the following groups:

Electronic DevicesPersonal Items
  • GPS
  • DVD
  • Pager
  • Beeper
  • Camera
  • Headset
  • Projector
  • Tablet PC
  • Computer
  • Cell phone
  • MP3 player
  • eBook reader
  • ID
  • Cash
  • Wallet
  • License
  • Passport
  • Debit and credit cards

How To Report a Missing Object to the WMATA Lost and Found Department

If you’ve lost an item in Metrorail and Metrobus systems, you need to file a report with the WMATA Lost and Found Department.

Here’s how you can do that:

  1. In person
  2. Online
  3. By phone
  4. With DoNotPay

Visit a Metro DC Lost and Found Office

You can head to the DC Metro Lost and Found office to pick up your lost item in person at 6505 Belcrest Rd Hyattsville.

Keep in mind that you can visit the office only during business hours, i.e., Monday–Friday, 9 a.m.–5 p.m., and must:

  • Provide identification
  • Wear a face mask
  • Follow social distancing guidelines

The last two requirements are in effect during the COVID-19 pandemic.

Report a Missing Object to DC Metro Lost and Found Staff Online

You can report lost items to WMATA by completing an online form. To do that, take the following steps:

  1. Access the Lost and Found online form
  2. Select the type of your lost item from the drop-down menu
  3. Choose the sub-group it belongs to
  4. Indicate the color of your lost item
  5. Enter the amount of cash you had in the lost object (if applicable)
  6. Provide the description of the missing object
  7. Select the service you used—Metrobus, Metrorail, Parking, etc.
  8. Choose the location and route
  9. Provide the:
    1. Bus number
    2. Destination
    3. City, state, and date of the incident
  10. Upload a photo or video of the lost item
  11. Provide the contact data, including your:
    1. First and last name
    2. Email address
    3. Physical address
    4. Contact phone (optional)
  12. Hit Submit Your Report

Upon filing the report, you should get a confirmation email with your case number. If you’ve forgotten to add certain details about your lost item in the report, you can reply to the email you receive and include the additional specifics there.

Talk to WMATA Lost and Found Personnel

If you prefer speaking to a representative, you can get in touch with a Metro DC Lost and Found staff by phone:

  • At 202-962-1195
  • From Monday–Friday, 9 a.m.–5 p.m.

Keep in mind that you:

  • Should arm yourself with patience since you’ll probably need to wait for a while until a staff member answers your call
  • Cannot report your lost item by phone outside the above-listed business hours and during weekends and holidays

DoNotPay Can Report Your Lost Items in Your Stead

You don’t have to dial a phone number over and over again, wait on hold, or waste your energy and time trying to get a representative to answer your call or respond to your email.

DoNotPay knows the best way to reach the Lost and Found department of TriMet, Budget, Disneyland, Carnival Cruise Line, or any other enterprise and organization.

We can report your missing keys, AirPods, Apple Watch, a phone you left in Uber or Lyft, or any other lost items in a matter of minutes!

and take these steps:

  1. Open the Find My Lost Items feature
  2. Tell us where you last saw the missing object
  3. Enter the description of the item and upload its picture (if you have one)
  4. Provide the date and time you last had the object

As soon as you enter the basic information, our AI-powered app gets hold of the company in question on your behalf. If your lost item is found, we’ll inform you how you can get it back.

You’ve Alerted the DC Metro Lost and Found Staff—What’s Next?

Check out the following table to find out what actions a DC Metro Lost and Found representative will take to find your lost item:

What Happens After You Report a Missing ItemWhat Happens if Your Lost Item Is Found
A DC Metro Lost and Found representative will:
  1. Provide you with the case number that you need to use in all future communication
  2. Search the Found Items system
  3. Get in touch with you if they find a match
If your lost item is found:
  • It’ll take a few days for it to reach the WMATA Lost and Found Department
  • You can choose to pick up the found item in person or have it delivered to you
  • The cost of mailing will be at your expense if you select to have the missing object sent to you

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