How To Check Your Cold Stone Gift Card Balance

Gift Card Cash Back How To Check Your Cold Stone Gift Card Balance

DoNotPay Shows You How To Check Your Cold Stone Gift Card Balance

Anyone who enjoys ice cream must love Cold Stone Creamery gift cards and has one at home. If you own one that you haven’t used in a while, you should check how much money you have on your card as there are various ways you can spend your remaining balance.

Whether you want to spend your leftover funds or return your gift card for cash, DoNotPay has your back! We’ll show you how to check your Cold Stone gift card balance and redeem your card for money in a snap.

What Is a Cold Stone Gift Card?

Cold Stone gift cards are used for purchasing ice cream and other delicious products at Cold Stone Creamery parlors. You can buy the gift cards at:


  • Walmart
  • Amazon
  • Target
  • Cold Stone website

If you buy one on the official Cold Stone Creamery online shop, you can customize it with a personal message and load it with any amount between $5 and $100.

How To Perform a Cold Stone Gift Card Balance Check

Before turning your gift card into cash, you need to check how much money you have left on it. Here are your options—you can do it:

  1. Online
  2. Via phone
  3. In person

Check Your Cold Stone Creamery Gift Card Balance Online

Checking your gift card balance online includes the following steps:

  1. Visit the official Cold Stone Creamery website
  2. Click on Buy Gift Cards
  3. Tap on Gift Card Balance
  4. Enter your 16-digit gift card number and email address
  5. Complete the captcha and hit Check Balance

Check Your Cold Stone Creamery Gift Card Balance via Phone

To check the balance of your used gift card via phone, you will have to:

  1. Call 1-800-832-0714
  2. Ask the Cold Stone gift card specialist to check your balance
  3. Provide the necessary info, such as your:
    • Name
    • Gift card number

Check Your Cold Stone Creamery Gift Card Balance in Person

If you want to check your remaining gift card balance in person, follow these steps:

  1. Use the locator to find the nearest Cold Stone Creamery
  2. Ask the cashier to check your gift card balance
  3. Give them your ID and the gift card

Are Cold Stone Creamery Gift Cards Redeemable for Cash?

Cold Stone gift cards aren’t redeemable for cash unless required by law. They are treated as cash, which means that if you lose your card or it gets damaged or lost, you won’t be able to get a refund.

Still, 11 U.S. states (and Puerto Rico) have cash back policies for gift cards, and they are:

  • Massachusetts
  • Montana
  • New Jersey
  • Oregon
  • Washington
  • Connecticut
  • Rhode Island
  • Vermont
  • California
  • Colorado
  • Maine

If you live in one of these states, you can call Cold Stone customer support and ask for a refund. In case you don’t, fret not because DoNotPay can help!

What To Do With Your Remaining Cold Stone Gift Card Balance

You have several methods to use the remaining balance on your Cold Stone gift card. Check the table below for details:

Method Details
Buy ice cream Go to one of the Cold Stone Creamery locations and indulge in ice cream. If you don’t feel like eating the cold delicacies, you can always treat a friend or a loved one to a cone
Sell your gift card Offer your card to one of the numerous gift card reselling websites. You will get cash in an instant, but you will not receive the total value of the card
Exchange the card Find a gift card exchange kiosk near you and get cash for your gift card. All you have to do is insert the card into the machine.

You will receive only a certain amount of the remaining balance

Trade the card online List your card on the various online marketplaces and trade it with or sell it to someone. Take into account that you’ll have to wait for a buyer and pay for shipping

Get Money for Your Cold Stone Gift Card Balance With DoNotPay

The easiest way to turn your Cold Stone gift card balance into cash is using DoNotPay! Our Gift Card Cash Back product allows you to redeem your remaining balance for money in no time!

Follow these simple steps to get your cash back:

  1. Sign up for DoNotPay
  2. Select our Gift Card Cash Back product
  3. Provide the necessary information, such as:
    • Your name
    • The remaining balance
    • Gift card number and company name
    • The state where your gift card was issued

Once processed, your request will be forwarded to a Cold Stone office located in one of the 11 states or Puerto Rico because they have cash back policies. You will receive your money within 14 business days.

DoNotPay’s help doesn’t end here! We can assist you in getting free gift cards or redeeming a card from a different company, including:

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