ByThe Easiest Way To File an Amazon Delivery Complaint
The item that you’ve ordered from Amazon still hasn’t arrived, and now you want to file an Amazon delivery complaint, but you don’t know how. The traditional ways of filing complaints are either outdated or time-consuming, but there are solutions for that.
and file a late Amazon delivery complaint in a matter of minutes.
Reasons Why Amazon Could Be Late With Delivery
If you want to file an Amazon delivery complaint, you should familiarize yourself with the reasons why your package might be late. We’ve made a list containing some of the causes for late deliveries:
| Reason | Details |
| Natural disasters | If you’re located in an area that’s hit by a natural disaster—such as hurricanes and tornadoes—your delivery might arrive two or three days after the estimated date |
| Pandemic | Due to the outbreak of the COVID-19 pandemic, Amazon had to start prioritizing the shipping of necessary items, such as medical supplies and other household items |
| Reseller is late | If your order isn’t issued by Amazon, but by a third-party seller, you can expect a late delivery. In that case, you need to contact the seller by going to the Order Detail page and clicking on the Contact Seller option |
| Refused delivery | The delivery might have been refused by someone who was at your address but wasn’t expecting the package |
| Incorrect address | Wrong addresses are a common reason for late deliveries. Be sure to double-check delivery information to avoid additional shipping fees |
| Small P.O. box | If a courier can’t fit the package in the P.O. box, he or she will have to return it |
| Transportation problems | Problems during the sorting process and label damage are not uncommon and could mean the failure of the delivery |
| Insecure location | Couriers don’t leave packages on addresses that they think are insecure or under bad weather conditions |
Tracking Your Package Before Filing a Complaint
Before you decide to file a complaint, you should track your package. To see where your Amazon package is, you will have to follow a couple of steps:
- Sign in to your Amazon account
- Visit the Your Orders webpage
- Select the order you want to track
- Click on Track Package
After tracking your package, you should:
- Check if your shipping address is correct
- See if you can find a notice of attempted delivery
- Make sure that someone else hasn’t accepted the delivery instead of you
Can You Get a Refund From Amazon?
You are eligible to get a refund from Amazon if:
- The package hasn’t been delivered to you three days after the estimated delivery date
- Tracking says your item is delivered when it isn’t
If you want to request a refund instead of filing a complaint, you need to:
- Go to Your Orders
- Find your order
- Choose Problem with order
- Select the issue you’re facing
- Pick Request refund
- Describe your problem
- Click Submit
How To Complain About Amazon Delivery
If your delivery is late or if Amazon sent the wrong item, you will have to file a complaint. You can choose between these two options to do so:
- Dialing 00 1 206-922-0880 to contact the Amazon customer support representatives who operate 24/7
- Answering the chatbot’s questions on the Amazon website and explaining your issue
DoNotPay Turns Filing an Amazon Delivery Complaint Into a Piece of Cake
If filing a delivery complaint seems like a daunting task, don’t worry—DoNotPay has your back. With our Late Delivery Refunds product, you won’t have to waste time trying to contact Amazon’s customer service or find your way on their website. To file a complaint and request a refund in just a few clicks, all you have to do is:
- Find our Late Delivery Refunds product
- Select the courier and provide us the details about the shipment
We will submit a complaint and compensation claim to the courier’s claims department for you.
If you’re facing other delivery-related issues, rely on DoNotPay to find out:
- How to request a refund for a USPS late delivery with ease
- What to do if FedEx lost your package
- How to get a refund for a lost USPS package
- What options you have if your UPS package didn’t arrive on the delivery date
- What to do if FedEx is late with delivery
- How to get a refund for a lost UPS package
How To Return an Item Easily With DoNotPay
If you want to return an item to Amazon, you can do so with ease using DoNotPay. Our Item Return Request product allows you to generate a custom request letter which you can send to Amazon. The letter will let them know whether you want a refund or replacement. To use the product, all you have to do is:
- from your preferred web browser
- Locate the Item Return Request feature
- Answer a few questions about your purchase
- Include photos of the purchased item if you have any
Find Hidden Money With DoNotPay Effortlessly
Our app can do more than request delivery refunds for you. We can help you identify all your hidden expenses and save your money for more relevant matters. If you use DoNotPay, you can:
- Cancel any unused subscription you pay for every month without realizing it
- Reduce property taxes by applying for exemptions and appealing property assessments
- Return faulty products to any company regardless of their returns policy
- Contest parking tickets in any city, county, or state
- Get extensions on your bills during difficult times
- Sign up for free trials without fearing auto-renewal charges
- Find unclaimed money in any state in the U.S.
Earn Some Extra Cash With DoNotPay's Help
Not only can we eliminate all hidden expenses you have, but we can help you put more money in your pocket! We don't let you forget the smaller but meaningful gains you can make from gift card cash backs, raffle ticket wins, or warranty claims. Our nifty app can also assist you in getting some serious cash by way of chargebacks, insurance claims, airline compensation, college fee waivers, paid clinical trials, or crime victims compensation. We can also show you how to send demand letters to any company or individual for compensation in small claims court.