Air Canada Lost Baggage—Find the Perfect Solution With DoNotPay
If you have traveled with Air Canada and lost your baggage, you’ve come to the right place. Our article will show you the easy way to file a missing luggage report, get your suitcases back, and claim compensation for your loss! DoNotPay can also help you locate any lost item without fuss.
If your baggage is nowhere to be seen upon arrival, you need to do one of the following:
|Actions||Details You Should Provide|
|Visit the central baggage area in person||
|Call 1 888 689-BAGS (2247), available from 5 a.m. to 11 p.m. ET seven days a week|
The details you have provided will be used to create a WorldTracer incident report.
Each WorldTracer incident report comes with a file number you can use to monitor the status of your delayed or missing baggage. You can view these updates by inputting the number onto the WorldTracer website. It can take up to 72 hours for your luggage to arrive, especially when the air traffic is heavy.
Once Air Canada locates your baggage and ensures it arrives safely at the destination, you will be notified to arrange delivery via FedEx or other local carrier services.
If there’s no news of your missing baggage even after three days have passed, here’s what you need to do:
- Access the Let Us Know form
- Select the Baggage Issues section
- Fill in the Baggage Tracing form
Make sure to provide accurate information on the items you’ve lost alongside their contents and monetary values. Doing this will help you be reunited with your lost belongings.
If your baggage is lost or delayed under Air Canada care, you may qualify for the following compensation:
- Interim necessities purchase
- Lost or damaged baggage reimbursement
Air Canada will reimburse any reasonable expenses on essential purchases you have to make due to missing or delayed baggage. You can request compensation by filling out the Submit Expenses form via the Let Us Know page by providing the following information:
- Boarding pass
- Your WorldTracer incident report number
- Flight information
- Proof of purchase
- Baggage tags or receipts
Make sure to submit the claims within 21 days of receiving your baggage so your request can be processed.
Under the Montreal Convention, Air Canada is liable to pay up to 2,400 CAD or 1,906 USD for damage, loss, delay, or destruction to passenger baggage.
This policy applies to most international or domestic itineraries. Aside from that, passengers also qualify for the compensation of the baggage check-in fee they paid if the baggage is delayed.
Not only is losing items at the airport headache-inducing, but it is also time-consuming to resolve. That’s why you need to rely on DoNotPay to solve it in your stead as follow:
- Log in to your DoNotPay account
- Locate the Find Lost Airport Items feature
- Tell our chatbot the details of your incident and the descriptions of your lost items
Let us take it from there! Our app will contact the airport without delay so they can investigate your claim and return your belongings pronto!
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