DoNotPay Is the Solution for a UPS Delayed Delivery

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

UPS Delayed Delivery? Don’t Worry—DoNotPay Is Here To Help

Receiving your delivery later than expected and requesting refunds is always frustrating. If your UPS delivery is delayed and you don’t know what to do, fret not because DoNotPay will help you out!

If you want to request a refund for a UPS delayed delivery—or late shipments by other companies, such as USPS, FedEx, or Amazon—but the task seems too complicated, we’ve developed a product that’ll solve your issue in minutes. Our app will help you request a refund for your UPS delayed delivery and get your money back with ease!

Possible Reasons for Your UPS Shipment Delay

Before you take any action in the case of a UPS shipment delay, you should familiarize yourself with some of the possible causes of the problem. Here are some of the most common ones:

Reason Explanation
Incorrect address specifiedA misspelled address will result in a failed delivery and a $15.90 bill from UPS for a redelivery
Insufficient documentation providedPackage clearance won’t be provided if a retailer forgets to attach a commercial invoice or packing list, which are necessary documents
Poor performance by the carrierIf the delivery is delayed due to the courier’s error, you will be entitled to report a problem or request a refund
Bad weatherSevere weather conditions are one of the most common reasons for delayed deliveries

How To Track a UPS Package That’s Delayed

The first step you want to take in case of a UPS delayed delivery is to try tracking your package. This will let you know whether it's stolen, delivered to the wrong address, or still underway. To track your UPS package, follow these steps:

  1. Go to the UPS tracking page
  2. Enter your package tracking number
  3. Hit the Track button

How To Track Your UPS Package Without a Tracking Number

If you’ve lost your tracking number, locating your package is possible in the following ways—through:

  1. Reference number
  2. UPS My Choice
  3. UPS InfoNotice

Tracking With Reference Number

UPS offers to assign a reference number to your package before you place your order. It can either be:

  • A description of the product
  • The order number of the product

To use your reference number to track your order, follow these steps:

  1. Go to the UPS tracking page
  2. Locate and click on Track by Reference Number
  3. Choose the shipment type
  4. Enter the shipment reference and shipper account
  5. Fill out the dates needed
  6. Input your ZIP code
  7. Hit the Track button

Tracking Through UPS My Choice

UPS My Choice enables you to choose where, when, and how your package will be delivered. With UPS My Choice, you will be able to track your deliveries going from point A to Point B. You will also be notified via email or text message if any changes occur.

Tracking via UPS InfoNotice

In case the UPS delivery is delayed, you will receive a UPS InfoNotice that you can use to track your package by:

  1. Going to the UPS tracking page
  2. Entering the 12-digit number that you can find on the UPS InfoNotice

How To Report a Problem With UPS Delayed Delivery by Yourself

Reporting a problem regarding your delayed UPS delivery on your own will require you to:

How To Get a Refund for a UPS Delayed Delivery

You will have to make a refund request within 15 calendar days of the expected delivery date to be eligible. To get a refund from UPS for shipment delay, you need to:

  • Phone 1-800-742-5877 and say Refund
  • Go to the UPS Billing Center and select Request a Refund
  • and request a return or refund in just a few clicks

Get a Refund for UPS Delayed Delivery With Ease Using DoNotPay

Whether you don’t want to deal with UPS customer service or waste time on its website, you can turn to DoNotPay for help! Our Late Delivery Refund product will let you get a refund in a snap!

Here’s how it works:

  1. Locate the Late Delivery Refund product
  2. Answer a few questions about your delivery
  3. Submit the request

We will write a custom return letter in which we’ll let the merchant know what’s wrong with your package and state whether you want a refund or a replacement. You will also receive the package free of charge as we’ll include a return label in the letter.

DoNotPay has a plethora of articles that can help you with delivery-related problems, including:

DoNotPay Has Your Back Every Step of Your Customer Journey

Helping you apply for a late, damaged, or missed delivery refund is only a fragment of what we can do for you. If you aren't satisfied with the service you've received or an item you've purchased, all you need to do is fire up your DoNotPay app.

We can bypass any company's customer service, draft a refund demand letter, or initiate a chargeback process in your stead. Our app can also digest the company's return policy and help you send the faulty product back. You won't have to lift a finger as our app does everything automatically after you answer several essential questions related to your purchase. If you decide to mail a letter to the company yourself, we'll tell you how you need to draft it to get exactly what you need.

It doesn't matter whether you bought a package for an incarcerated loved one, expected an insured mail delivery, or made a purchase to redeem a gift card but still have a few bucks left on it—we'll help you make the most of the situation. Our app can get your gift card cash back, file an insurance claim, and connect you with the loved one in jail.

How Far Do DoNotPay's Services Go?

Our app can prove handy in a variety of other situations, such as:

Visit our learning center for a full range of our services.

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