How Late Does UPS Deliver Packages? Stay Tuned!

Late Delivery Refunds How Late Does UPS Deliver Packages? Stay Tuned!

How Late Does UPS Deliver Packages? Get Your Answer Right Away!

You might get lots of packages via UPS regardless of whether you do some online shopping, receive business material, or gifts from your family members and friends. We all love getting those parcels (maybe not so much the business ones)! 

If you have experienced some UPS delivery delays recently and are wondering, “how late does UPS deliver packages,” you are in the right place. While this article sheds light on this question, DoNotPay presents a smooth and quick tool to file a claim to any carrier. 

How Late Does UPS Deliver Packages?

If you would like to make sure you do not miss the delivery of the parcel you are expecting, you should know that UPS usually delivers packages between 9 A.M. and 7 P.M. for both residential and commercial locations. This does not include weekends and holidays.


However, these hours are not set in stone, and UPS couriers cannot guarantee a specific delivery time. Different time windows might apply in the case of:

  • Unforeseen events
  • A time-definite air delivery

UPS Late Delivery Time

UPS drivers can deliver your package by 9 P.M. on business days or even later during the holiday season. To know the precise day you can expect a UPS delivery, look for the status of your shipment indicating Out for Delivery

Should you miss it on that date, be aware the courier will try to deliver the parcel again on the following business day. 

Ensure Your Shipment Gets Delivered

To make sure that you receive a UPS package, you should do the following:

Steps To Take Further Explanation
Provide the correct address If you fail to provide the correct or complete address, a UPS driver will not be able to deliver the package. Make sure to:

  • Provide any additional details regarding your location to prevent possible delivery problems
  • Check the address before ordering anything as some people, for instance, place their former address by accident
Keep track of your shipment The easiest way for you to organize a family member, roommate, or neighbor to receive your UPS parcel is to inform them of the expected delivery date. You should find this date in your shipment status
Provide the required signature Keep in mind that some packages need to be signed upon delivery. If that is the case with yours, you should:

  • Be present on the delivery date
  • Inform UPS if you would like a neighbor to sign and receive the parcel for you (if no one will be at your home)
(Re)Act accordingly A UPS courier will try delivering a package three times. If you get information that the delivery has failed once, make sure it does not happen again, i.e., on the following two business days

Keep in mind that if no one is at home and you have not instructed UPS to deliver the package to a neighbor’s place, a driver can leave it somewhere safe, including your:

  • Side door
  • Garage area
  • Front or back porch

You should look for a parcel in these places before filing a claim for a lost package. 

How To File a Claim if a UPS Delivery Is Late or Missing

If you are not sure where your UPS package is, here is what you can do:

  1. Determine the UPS package status
  2. File a claim by yourself
  3. Let DoNotPay handle your claim automatically

Verify the UPS Package Status

If your UPS package was due for delivery, but you have not received it yet, you should first confirm its status. Here is how you can do that:

  1. Visit the UPS Tracking page
  2. Type in the tracking number
  3. Hit the Track button
  4. Put your cursor on the shipment status
  5. Go to the Tracking Detail page to get information such as the:
    • Scheduled delivery date
    • Last location of the package
  6. Open the Additional Information section to access the specifics of the:
    • Delivery location
    • Weight and number of packages

If the status indicates a UPS package has been delivered, but you have not got it, you should file a claim.

File a UPS Claim on Your Own

You can file a claim in the following cases:

  • Your UPS package has been:
    • Lost 
    • Damaged
  • You have not received a collect on delivery payment

Here is what you will need to do if you decide to submit a claim alone:

  1. Go to the Login page
  2. Enter your credentials
  3. Click on the Log In button
  4. Provide the package details
  5. Select your role, e.g., sender, receiver, or a third party
  6. Enter the information about the package
  7. Provide any supporting documentation, e.g., photos of a damaged package

It can take ten days or longer for your claim to be processed, and you can track the claim status in your UPS account.

Keep in mind that you can request a refund for a UPS package that has not been delivered on time.

DoNotPay Files Your UPS Claim in a Flash!

Would you like to skip all the above-listed steps and save your time and energy? DoNotPay can help you with that!

Subscribe to DoNotPay and let us handle your package problems efficiently. You only need to take these short steps:

  1. Choose the Late Delivery Refund product
  2. Select UPS 
  3. Enter the necessary details about your shipment

Our app will complete and file your UPS claim in a matter of minutes! 

Not only can DoNotPay help you deal with UPS delivery issues, but we can also assist you with numerous other carriers. Here are some useful guides you might want to consult:

  • Find out what you should do if a USPS or FedEx package is lost 
  • Learn what steps to take when your USPS, FedEx, or Amazon delivery is late

Find Hidden Money With DoNotPay Effortlessly

Our app can do more than request delivery refunds for you. We can help you identify all your hidden expenses and save your money for more relevant matters. If you use DoNotPay, you can:

Earn Some Extra Cash With DoNotPay’s Help

Not only can we eliminate all hidden expenses you have, but we can help you put more money in your pocket! We don’t let you forget the smaller but meaningful gains you can make from gift card cash backs, raffle ticket wins, or warranty claims. Our nifty app can also assist you in getting some serious cash by way of chargebacks, insurance claims, airline compensation, college fee waivers, paid clinical trials, or crime victims compensation. We can also show you how to sue any company or individual for compensation in small claims court.


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