ByNeed a Robocall Demand Letter Template? DoNotPay Can Help
Compliant with the Telephone Consumer Protection Act and the Telemarketing Sales Rule, “telemarketers are required to obtain consumers’ signed written consent before robocalling or robotexting them.” However, judging by the increasing number of robocall claims every year, we can see that something doesn’t add up. According to the Federal Communications Commission, there are more than 200,000 complaints against robocalls each year.
One problem is that not all robocallers adhere to this decision. Another one is that there are more and more robocall scams—fraudsters always find a way to get around rules and contact as many people as possible to try to steal their money. If you’ve just experienced how it feels to be scammed, we understand your frustration, and we want to help you. DoNotPay is here to help you fight back against robocalls to get the justice you deserve.
Here’s How Robocalling Works
Your frustration with robocalls begins when your phone rings and you hear the automated voice delivering a message or giving you instructions for further action. But the entire process of robocalling begins much earlier.
Robocallers need to record the message that they want people to hear. They do this by using a computer program. Depending on the purpose of their call, messages can differ, with some ending with an invitation to press a command to be patched to a live person.
To be able to deliver their message to as many people as possible, robocallers need to dial those people first. That’s why the second step is obtaining phone numbers. Luckily for anyone who wants to make a robocall, many legit brokers—as well as shady operators—sell numbers, so this can be done easily.
When the message is pre-recorded, and they have a long list of numbers, robocallers begin with the actual dialing. They use robocalling software that can dial at least one million numbers in an hour, which makes it possible to reach a high number of people in a short time.
What Is a Demand Letter?
A demand letter is a formal document that is sent to a party that has wronged you to request compensation for the damage done. Breaking the law in any way is a good enough reason to send a demand letter. If this doesn’t work, you can move on to the next step and take the party in question to court.
In most cases, people turn to lawyers to compose a demand letter for them. However, there’s no denying that lawyers’ services are often rather expensive. Luckily, you don’t have to worry about these costs—DoNotPay is here to compose and send a demand letter on your behalf. Before we move on to explain how we can help you, let’s see when it’s time to send a demand letter to get back at robocalls and what a robocall demand letter template looks like.
When Do You Need a Robocall Demand Letter?
When you receive endless robocalls every day for some time, and you feel like robocallers have started to harass you, it’s time for you to do something to stop them—send a demand letter. Most robocallers, especially if they are scammers, don’t want to be taken to court, so they are highly likely to accept to give you the compensation that you request.
As regulated by the Telephone Consumer Protection Act, you can demand between $500 and $1,500 for illegal robocalls, depending on your particular situation. To be more precise, every illegal call or text can get you at least $500, while penalties of $1,500 are reserved for illegal calls and texts made in willful disregard of the law.
Get a Robocall Demand Letter Template
If you’ve never been in a similar situation, you probably don’t know what a demand letter needs to contain. In case you don’t want to hire a lawyer to write a demand letter for you, you need to be familiar with the structure of this document and what information is necessary. Luckily, with DoNotPay by your side, you don’t have to pay a single penny to get the gist of what a demand letter looks like. Here are the crucial things to keep in mind:
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Crucial Points |
Explanation |
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List your reasons | The first thing you need to do when you start composing the demand letter is explain why you’ve decided to take this step. You should have a detailed explanation of your situation and everything the robocallers did to make you come to this solution. |
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State your demands | If you don’t want the recipient to dismiss your demand letter easily, you need to state your requirements. If your demand is for the robocaller to pay you the money, make sure you state the exact amount and explain why that amount exactly. |
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Be clear and concise | The golden rule when writing these types of documents is to be as transparent as possible. Whatever you say, make sure that you formulate your thoughts clearly and concisely. |
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Give them an ultimatum | Don’t forget to include the consequences of not meeting the requirements listed in the demand letter. If your next step is taking the robocaller in question to small claims court, tell them so. |
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Always remain polite | No matter how annoyed and angry you are, you shouldn’t let that be seen in your demand letter. You need to remain professional and polite all along. If you insult the other party, the entire situation can become much more complicated. |
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Never write the letter by hand | Type your demand letter on your computer and print it instead of wiring it by hand. Not only is it professional to go about it this way, but there might be the actual problem of the recipient not being able to read your handwriting. |
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Make a copy | When you compose the letter and sign it, don’t forget to make a copy or a few of them. In case the recipient claims that they didn’t receive the document, you can easily send a copy. A copy may also come in handy if you eventually have to go to court, so you have proof that you’ve tried to solve the problem this way first. |
Rely on DoNotPay to Compose a Demand Letter Against Robocalls on Your Behalf
You now know what a demand letter should look like, but it can still be rather challenging to actually compose it. Hiring a lawyer can cost you quite a lot. So, the safest way to go about it is to let DoNotPay generate a demand letter for you and even send it on your behalf. To do this, we will need you to provide the following information:
- A short but detailed explanation of your problem with the robocalls
- The time when the problem started
- The kind of damage the robocallers caused to you
- Your statement that you are going to take robocallers to small claims court if they don’t fulfill your demands
Register Your Phone Number on the National Do Not Call List
If you receive unwanted calls too frequently, whether they are legal or illegal, you should do what you can to stop robocalls and get your peace back. You can always rely on DoNotPay to help you file a robocall lawsuit, but if you’d like to try something less aggressive first, you should consider following the FCC’s guide on dealing with robocalls.
This guide advises people to first try registering their phone number on the National Do Not Call List. If you decide to go down this road, it will also come in handy to learn how to check if a number is on the Do Not Call list. That way, you can be sure that you did everything right. Here are some ways to do this:
- Verify your registration online
- Dial 1-888-382-1222
- Dial 1-866-290-4236 to call via TeleTypewriter
Keep in mind that there is no expiration date, so once you put your number on the Do Not Call list, you can be sure that it will remain there for as long as you need it. However, you should make sure to check Do Not Call exemptions.
If you complete the registration properly and there’s no other issue, but you continue to receive unsolicited calls, it’s time for the next step—report robocalls to the Federal Trade Commission.
Here’s How to Know that a Robocall Is Illegal
One of the crucial steps to take to protect yourself from unwanted calls is to learn how to recognize an illegal robocall. When you know what to expect, you reduce the risk of getting scammed, so here are the main differences between legal and illegal robocalls:
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Legal Robocalls |
Illegal Robocalls |
| People behind government-approved studies are allowed to contact you via robocalls to ask if you want to participate in their study. | Robocalls are illegal if the number that appears on your caller ID is only manipulated to make the call look like it’s coming from the government or other reputable institutions. |
| Those who are struggling to pay bills in due time and have an unsettled debt can expect a debt collection agency to contact them via robocalls. Not only are these robocalls legal, but they should be taken seriously—avoiding debt collectors’ calls can get you into trouble. | Be on alert for scammers who only impersonate debt collectors to trick those in debt to give them some money. These scammers might even offer to lower your bills if you agree to pay the money into a given bank account as soon as possible. |
| Companies that have your written consent can contact you this way about anything they want. | Unknown companies that contact you to sell a product or service should never be trusted, so make sure you don’t reveal anything or give them any money. |
| It’s legal for a charitable organization to call you via a robocall to ask for a donation. | If you receive a robocall that asks you to reveal your credit card info, you should know that this is, most likely, a scam. |
| If you give your service provider your phone number willingly, you can expect robocalls about anything that has to do with your subscription. | Robocallers that prompt you to reveal your personal information are usually scams. The people behind them just want to steal your identity, so you need to be extra careful with your personal information. |
| Robocalls can be made as part of a political campaign. This is legal, and you may not be able to block them even if you wanted to. | If you receive a robocall that’s telling you that you’ve won a prize, be it a trip or some money, know that this is a scam. |
DoNotPay Can Help You Get Revenge on Robocallers
No matter how careful you are, scammers might still find a way to wrong you, but with the help of DoNotPay, you can get robocall revenge and make sure the scammers pay the compensation for what they did.
Our Robo Revenge solution is at your disposal. We believe that you should get the justice you deserve, and we believe that you should get it as fast as possible, so we made this process quite simple. Here’s what needs to be done:
- Log in to your DoNotPay account via the
- Go to Robo Revenge option
- Put your number on the Do Not Call list
- Ask for a virtual credit card
- Give the robocaller your virtual credit card number instead of the real credit card info
- DoNotPay will get access to your scammers’ information
- You can use the details that we gather to file a complaint against robocallers
How Does Robo Revenge Work?
Our Robo Revenge option operates on a simple, yet efficient principle. Here’s everything you need to know to understand this solution:
- We provide you with a virtual credit card that is not linked to your real credit card. That way, when you give the robocallers this number, there is no way for them to access your money.
- Even though DoNotPay’s virtual credit card is just a set of randomly generated numbers, there’s no way scammers will know this. So, when you give them this number, they will try to take some money off your account, thinking that they have the real card number. This allows us to gain access to their information and reveal who they really are.
- The information that we gather about your robocaller is all you need to file a complaint against them.
Do What’s in Your Power to Prevent Robocalls
No matter what happens, DoNotPay is here to give you a hand and help you get the justice you deserve. However, it would be a smart move to do what you can to avoid dealing with robocalls altogether. Not all of these precautionary measures are equally effective, but they can’t do you any harm, so here’s what you can do:
- For a start, make sure to put your phone number on the National Do Not Call Registry
- No matter how harmless it might seem, revealing your phone number to just anyone can eventually get you into trouble, so be careful who you give your number to
- Don’t reveal your credit card information unless you are one hundred percent sure that you know who is on the other end of the line. Otherwise, you can face some severe credit card issues
- No matter how tempting it might sound, never accept extravagant prizes that they offer you out of nowhere
- Start using an unlisted phone number to make it difficult for the scammers to find your contact
Use DoNotPay to Solve Other Issues
We know that dealing with annoying robocalls is only one of many different unpleasant situations that you may have to put up with every day. That’s why we have many other services for you. Whatever you need help with, your part of the job is always simple—you just need to access DoNotPay via the . Here are some other things that we will be more than happy to do for you:
- Help you get in touch with customer service reps as fast as possible
- Fight speeding tickets
- Make sure you get robocall compensation
- Appeal parking tickets
- Help you manage bills you can’t afford
- Help you solve various credit card-related issues
- Manage your subscriptions and memberships for you
- Fight traffic tickets
- Help you sue people and companies in small claims court
- Schedule DMV appointments quickly
- Make sure you get a refund for a delayed or canceled flight