How To File an OtterBox Warranty Claim Stress-Free

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Learn How To File an OtterBox Warranty Claim Without Fuss

OtterBox is a company that makes and sells mobile device cases resistant to water, shock, and drops. It was founded in 1998, and its headquarters are in Fort Collins, Colorado.

All the OtterBox products come with warranties, and DoNotPay can help you claim them without trouble.

What is Otterbox’s Warranty Policy?

If you buy Otterbox products from authorized dealers, they will be covered under warranty against any manufacturing, material, or craftsmanship defects.

The duration of the warranty depends on the product you buy. For Otterbox outdoor products, the warranty lasts up to 5 years from the purchase date. For Otterbox and Smartphone cases, the warranty lasts up to 7 years from the purchase date.

Before filing a claim, make sure you know which warranty applies to your product.

The Otterbox Warranty does not cover third-party retailers or secondhand products.

How Do I Get a Free Otterbox Replacement?

To get a free Otterbox replacement, you’ll need to file a claim with Otterbox and activate your warranty. Based on the Otterbox product you have, you’ll qualify for particular coverage as stipulated by your warranty at purchase.

OtterBox Warranty Claim Process—How To Claim a Warranty on Your Own

OtterBox offers two ways to claim a warranty manually. Both choices will take quite a bit of your time, but take a look at the table below to see your options:

Can You Claim Your Warranty WithYes/No
In PersonNo
Company WebsiteYes

How To Claim OtterBox Limited Warranty Over the Phone

You can get in touch with OtterBox’s customer service reps over the phone to claim your warranty. This is what you’ll need to do:

  1. Call 1-855-688-7269
  2. Tell the customer care rep that you want to claim a warranty
  3. Provide them with the purchase and warranty details
  4. Tell them about the issues you’re having with your product
  5. Follow further instructions

How To Claim OtterBox Limited Warranty on the Company’s Website

You may file a warranty claim by visiting OtterBox’s website. You’ll need to follow these directions:

  1. Open the Online Form
  2. Select the product you want to claim a warranty for
  3. Choose the product’s purchase location
  4. Search for the product by brand or order number
  5. Select your product when you find it
  6. Submit the claim

You must file a warranty claim within 60 days after the expiration of your warranty period. OtterBox might request that you send a photograph of your item as further proof of the claim. It’s also possible that you’ll need to send the purchased item to the company for inspection.

How Do I Claim Otterbox Warranty in Canada?

The process in Canada is exactly the same! Follow the steps above to devise which warranty you are covered under and what it stipulates.

Use DoNotPay To Claim OtterBox Warranty With Ease

DoNotPay is the simplest way of claiming warranties. If you want to file an OtterBox warranty claim and save time and energy, choose our app to help you with the task. We will submit the claim on your behalf. Access DoNotPay from a and heed these instructions:

  1. Scroll down to the Claim Warranty feature
  2. Pick the Warranty on a Purchased Item category
  3. Type in OtterBox as the company name
  4. Provide us with the purchase info
  5. Explain what’s wrong with your item

DoNotPay also has relevant info about home and car warranties and can help you claim them without hassle.

We have the answers to all your questions about extended warranties for used cars and dealers who won’t cancel your extended warranties.

If you’re looking for the safest home warranty option, check out our reviews of the best-known companies in America.

File an Appeal for Rejected Warranty Claims With DoNotPay

OtterBox may be among various other companies that refuse to accept your warranty claim when you submit it. In this situation, the solution is DoNotPay! Sending an appeal letter is only a few clicks away. You’ll only need to follow these steps:

  1. Find and select Claim Warranty
  2. Click on Appeal a Denied Warranty Claim
  3. Provide us with the relevant info about your original warranty claim
  4. Select Submit

OtterBox’s representatives should contact you quickly after DoNotPay sends them the appeal letter.

Take OtterBox to Small Claims Court With DoNotPay

If OtterBox is giving you trouble in any way and you feel like you need to take a more serious approach, use DoNotPay to sue the company in small claims court. We can complete the necessary court forms for you and prepare you for every possible scenario in court.

DoNotPay prides itself on being recognized with the American Bar Association’s Louis M. Brown Award for Legal Access. With our help, you will maximize your chances of winning and can go to court feeling confident!

DoNotPay Is the Otterly Amazing Way of Dealing With Dull Tasks

DoNotPay can help you claim warranties for phone-related products from other companies such as ZAGG, Skullcandy, or Gadget Guard.

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