Learn About Mastercard Extended Warranty

Warranty Claims Learn About Mastercard Extended Warranty

Mastercard Extended Warranty in a Nutshell

Mastercard users have various benefits, including the extended warranty on purchased items. If the manufacturer warranty of the item you purchased with your Mastercard has expired, learn how to extend it and file a warranty claim.

Mastercard Extended Warranty Protection Explained

Mastercard offers an extended warranty that can double the manufacturer warranty for up to 12 months. To be eligible for Mastercard extended warranty, you have to:

  • Pay for an item entirely with your Mastercard or the accumulated points from your card
  • Buy an item that has a warranty from the original manufacturer or a U.S. store brand warranty of up to 12 months

The extended warranty does not cover:


  • Software
  • Plants and pets
  • Shipping charges
  • Normal wear and tear
  • Antique, recycled, and refurbished items
  • Damages caused by the lack of maintenance
  • Items with manufacturer warranty longer than 12 months
  • Losses caused by natural disasters, such as floods, hurricanes, or earthquake 
  • Cars, motorcycles, aircraft, and other vehicles, except for some components

How To File a Mastercard Extended Warranty Claim by Yourself

You have several ways to claim Mastercard extended warranty:

Can You Claim Your Warranty Via Yes/No
DoNotPay Yes
Phone Yes
Online Yes
Email No
Letter No
In Person No

File a Mastercard Extended Warranty Claim Over Phone

You can claim your Mastercard extended warranty by calling 1-800-627-8372. Explain what problems you have with your purchased item and ask for a repair or reimbursement. 

Claim Mastercard Extended Warranty Online

Another way to file a Mastercard warranty claim is via the company’s website in the section for card benefits. Here is what you need to do:

  1. Go to the MyCardBenefits website
  2. Select the country where your card was issued
  3. Click on PROCEED 
  4. Choose the Extended Warranty option under File a New Claim
  5. Click on FILE A CLAIM ONLINE
  6. Provide your card details and personal information
  7. Give more information on the purchased item and the merchant
  8. Review your claim and submit your request

What Documents Do You Need To Provide?

You have 180 days from the date of your item’s failure to provide the following documents to Mastercard:

  • Service contract
  • The sales receipt
  • Original manufacturer warranty
  • The repair estimate from an authorized service
  • Receipt or statement showing the item covered by the warranty

Use DoNotPay To File a Mastercard Warranty Claim the Fastest Way

Don’t waste your time dealing with Mastercard reps and filling out long forms! You can submit your Mastercard extended warranty claim in no time with DoNotPay! All you need to do is complete a few steps. We will take care of the rest.

To file a warranty claim with DoNotPay, do the following:

  1. Log in to DoNotPay in any web browser
  2. Choose the Claim Warranty option
  3. Select Warranty on a Purchased Item
  4. Type in Mastercard and give more information about the purchased item
  5. Tap Submit

When you finish your part, we will generate a claim letter on your behalf and send it to Mastercard. You can expect the company to get in touch with you and provide further info about your case.

Besides warranties for purchased items, DoNotPay can help you with your car or home warranty. Check out our guides on extended warranties for used cars and the best home warranties in America. Our home warranty reviews can help you pick the most suitable warranty for your home. 

Appeal a Denied Mastercard Warranty Claim With DoNotPay

Companies often deny warranty claims at first. If Mastercard rejects your warranty claim, don’t give up on it! Use DoNotPay to appeal the company’s decision and seek justice. We can compose a strong appeal letter on your behalf and increase your chances of claiming the warranty. All you need to do is:

  1. Access DoNotPay from any web browser
  2. Select Claim Warranty
  3. Click on Appeal a Denied Warranty Claim
  4. Provide the information about your original claim
  5. Hit Submit

Mastercard should contact you directly soon after it receives your appeal letter. 

DoNotPay—The Master of Solving Bureaucratic Issues

With DoNotPay, you can learn what to do if a dealer refuses to cancel your extended warranty. You can also use our app to get a credit card refund or the Bank of America chargeback.

Use DoNotPay to handle other administrative tasks! Open DoNotPay in any web browser and check out what tasks we can help you handle:


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