Can You Get L.L Bean Lifetime Warranty?
L. Bean is an American retail company with a long tradition. It was founded in 1912 by Leon Leonwood Bean. For decades, the company offered a lifetime warranty on its products, but this practice has changed recently.
Learn more about the changes in the L.L. Bean warranty and ways to file a warranty claim.
L.L. Bean Lifetime Warranty Ending
To the disappointment of many shoppers, L.L. Bean stopped offering a lifetime warranty on its products. The reason for changing the policy is that many customers abused it and filed warranty claims for shoes bought at yard sales or heavily-worn old items.
L.L. Bean now allows you to return your item and get a refund within a year of buying it—almost no questions asked. The company will still take into account warranty claims made more than a year after purchasing the product only if it is defective in material or workmanship. The one-year return policy does not refer to the products bought before 9 February 2018.
L.L. Bean warranty does not cover items that are:
- Damaged by abuse, misuse, negligence, improper care, or accidents
- Lost or damaged due to natural disasters, such as floods or fire
- Without a label
- Soiled or contaminated
L.L. Bean might not honor your warranty claim if you previously abused their return policy habitually.
You should keep your L.L. Bean receipt because you won’t be able to make a warranty claim without it.
Ways To File an L. L. Bean Warranty Claim
You can submit a warranty claim on your L.L. Bean product in several ways:
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How To Claim L.L. Bean Warranty in Person
You can go to the nearest L.L. Bean store and claim your warranty. Bring the proof of purchase and the item you want to claim to the store.
File an L.L. Warranty Claim via Snail Mail
Another way you can make a warranty claim and return your L.L. Bean product is through the mail. Make sure you have some of these as proof of purchase:
Here is what you need to do to claim your L.L. Bean warranty via snail mail:
- Fill out the form on the packing slip
- Add the proof of purchase
- Include the item you want to claim warranty on
- Attach shipping label
- Find a UPS drop box, store, or driver
- Send the package
The return shipping cost is $6.50 per package. If you want to send it free of charge, you need to be an L.L. Bean member. L.L. Bean will refund you in up to two weeks after receiving your warranty claim.
Submit an L.L. Warranty Claim Over the Phone
If you need to get your L.L. Bean exchange product quickly, you should call 800-441-5713. When you get a representative on the line, explain your issue, and ask for the exchange product to be sent right away. Note that you still need to return your claimed product to the company.
Claim L.L. Bean Warranty in No Time With DoNotPay
Not sure whether L.L. Bean will honor your warranty claim? Increase your chances of getting your claim accepted by using DoNotPay! Our AI-powered app can compose a strong warranty claim letter on your behalf and send it to L.L. Bean.
To file a warranty claim via DoNotPay, you need to:
- Set up your DoNotPay account in any web browser
- Access the Claim Warranty feature
- Select the Warranty on a Purchased Item option
- Tell us what’s wrong with your L.L. Bean item
- Hit Submit
After you complete these steps, we’ll generate a letter and forward it to L.L. Bean. The company reps should contact you directly and tell you more information about the returns.
Besides warranties on purchased items, DoNotPay can claim car or home warranties for you. You can also use our app to learn about extended warranties for used cars and get help if a dealer refuses to cancel your extended warranty. Read our home warranty reviews to get information about the best home warranties in America.
File an Appeal With DoNotPay if L.L. Bean Denies Your Claim
L.L. Bean might not accept your warranty claim, especially if you file it more than a year after purchase. If L.L. Bean rejects your claim, use DoNotPay to appeal. Here is how to do it:
- Open DoNotPay in any web browser
- Select the Claim Warranty feature
- Choose Appeal a Denied Warranty Claim
- Give the details about your original claim
- Click on Submit
DoNotPay will use the information you provide and rely on the implied U.S. warranty laws to write an appeal letter on your behalf. We’ll send the letter to L.L. Bean, and you should hear the results of your case from the company’s representatives.
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