How To File a Hydro Flask Lifetime Warranty Claim

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File a Hydro Flask Lifetime Warranty Claim With DoNotPay Easily

Hydro Flask is a brand of stainless steel water bottles that became popular with the rise of environmental awareness. The brand is owned by Helen of Troy Limited.

If you own a damaged Hydro Flask item, you might want to claim your warranty and get your product repaired or replaced.

DoNotPay can help you with lots of warranty-related issues—from claiming your warranty for a Hydro Flask product to filing home or car warranty claims. We are here to make sure you get the necessary service as soon as possible.

What Does Hydro Flask Lifetime Warranty Include?

Hydro Flask offers a limited warranty against manufacturer defects for all products. Their lifetime warranty guarantees the replacement of any product defects caused by normal and appropriate use for the following product categories:

  • Hydro flask hydration
  • Tumbler
  • Coffee
  • Beer
  • Wine & Spirits
  • Food
  • Large capacity hard goods
  • Hard good accessory products
  • Journey series

Hydro Flask can replace the damaged product or send you the necessary replacement parts depending on the case and availability.

In certain cases, they will ask you to provide a photo of the broken or leaking part to validate your HydroFlask lifetime warranty claim.

Hydro Flask Lifetime Warranty does not cover:

  • Shipping damage for used flasks
  • Rattling noise caused by the small disc between the flask’s double wall
  • Products purchased from an unauthorized dealer
  • Improper use or misuse
  • Customization of the flask, such as a logo or engraving
  • Damage or defect caused by:
    • Cleaning
    • Disassembly
    • Alterations
    • Modifications
    • Wear and tear
    • Abuse
    • Fire
    • Acts of God

You will need to ship your defective product to Hydro Flask for review before you get a replacement.

Can DoNotPay Help You Claim Hydro Flask Lifetime Warranty?

DoNotPay is the service you can turn to if you do not want to spend your time and energy on talking to customer support representatives.

We can help you file your Hydro Flask warranty claim in a few minutes, and here is what you should do:

  1. Visit DoNotPay in your
  2. Select the Claim Warranty feature
  3. Choose Warranty on a Purchased Item
  4. Pick Hydro Flask, provide your purchase and warranty details, and explain what problems you are having
  5. Click Submit my claim

After these simple steps, DoNotPay generates and submits your Hydro Flask lifetime warranty claim. Their customer support representative will get back to you at their earliest convenience.

File a Hydro Flask Lifetime Warranty by Yourself

If you would like to claim the warranty on your own, you can do it by:

  1. An online form
  2. Phone
  3. Email
  4. Letter

Submit Your Hydro Flask Lifetime Warranty Claim Online

You can claim your warranty by following these steps:

  1. Go to the Customer Login page
  2. Enter your email and password
  3. Follow the prompts

Call Hydro Flask

If you prefer talking to customer support, you can reach them at 888-584-9376 during their business hours:


5 a.m.–7 p.m. (PST)

Contact Customer Support via Email

You can send an email explaining your problem and providing any necessary details. Here is how:

  1. Open the Contact page
  2. Click on E-mail Us
  3. Enter your contact details
  4. Pick a topic in the drop-down menu
  5. Select a category

You will have to wait for a reply, so be patient or opt for DoNotPay.

File Your Warranty Claim by Mail

If you prefer writing a letter, you can mail it to the following address:

525 NW York Drive Bend

Oregon 97703

Here is how you can claim your Hydro Flask lifetime warranty:

Can You Claim Your Warranty ViaYes/No
In PersonNo
Company WebsiteYes

DoNotPay Provides Assistance When a Hydro Flask Lifetime Warranty Claim Is Denied

Has your Hydro Flask lifetime warranty claim been rejected? Don’t sweat it! DoNotPay can help you appeal against the decision in a few step:

  1. Open DoNotPay in your
  2. Choose the Claim Warranty feature
  3. Select Appeal a Denied Warranty Claim
  4. Choose whose decision you would like to appeal against
  5. Provide details regarding your rejected warranty claim

We will send your appeal to Hydro Flask, and you should hear back from them soon.

While waiting for their customer support to get in touch with you, you might want to learn about other warranty-related issues we can help you with.

If you are not sure how to react when a dealer is refusing to cancel your extended warranty, DoNotPay can provide answers.

We provide home warranty reviews and information on extended warranties for used cars and home warranties in the USA.

DoNotPay Can Be Your Guide

DoNotPay is your administrative assistant. Our app can help with various tiresome yet unavoidable bureaucratic issues.

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