Get a USPS Refund for Lost Package

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Learn How To Get a USPS Refund for a Lost Package In The Blink Of An Eye

The United States Postal Service (USPS) is a delivery service with more than 630,000 employees. It is also known by other names such as Postal Service, U.S. Mail, and Post Office, and its headquarters are in Washington, D.C. If you are not satisfied with the service you get from USPS, DoNotPay can help you get your money back in a heartbeat.

How To Request a Refund From USPS Using DoNotPay—In Less Than Ten Minutes

If you want to get your money back from USPS without hassle, you should ask DoNotPay for assistance. The world’s first AI Consumer Champion has a way of making this process a piece of cake. Just follow these simple steps:

  1. Open DoNotPay in your
  2. Find the Get Protected button under the File a Chargeback section and click on it
  3. Give DoNotPay all the necessary info about your bank
  4. Verify your signature and submit the request

And that’s everything you need to do. When you’re done, DoNotPay will send a dispute letter to USPS and compose one more for your bank. As proposed by the Fair Credit Billing Act, DoNotPay can refer to all important Mastercard and VISA codes and regulations that can help you get your money back as soon as possible. We can also contact the company instead of you to get in touch as quickly as possible.

How To Request a Refund From USPS on Your Own

If you decide to request a refund from USPS on your own, you’ll only have a couple of options. Take a look at your choices in the table below:

Can You Request a Refund Via



Company Website








How To Request a Refund From USPS Through the Company’s Website

If you opt to request a refund from USPS, you can do so via their website. You will need to follow these steps:

  1. Go to USPS’ website
  2. Open the Help category
  3. Click on Requesting a Refund
  4. Click the Request a Refund link under the Apply Online section
  5. Sign in
  6. Complete the form

You will need proof of purchase when requesting a refund, which includes a purchase receipt and a tracking number.

How To Request a Refund From USPS in Person

You can also request a refund from USPS in person. To do so, follow these steps:

  1. Find a Post Office in your vicinity
  2. Go there
  3. Explain to a staff member why you are there
  4. Provide them with proof of purchase—a tracking number, purchase receipt, and photo ID
  5. Ask for further instructions

Once your refund is approved, you will get a check by mail. If you requested a refund at the Post Office, you will get your money back in cash, check, or money order.

How To Get a Refund From USPS if Your Package Was Lost

In case your USPS package got lost, you may ask for a refund. You can:

  • File an insurance claim online
  • Call 800-275-8777 to get a claim form mailed to you

Aside from the insurance form, you will need to provide USPS with evidence of insurance and proof of value, which is a sales receipt or paid invoice.

If you used an internet transaction through a web-based payment network, you will need to provide:

  • Computer printout of the online transaction that identifies the seller, purchaser, and the date of the transaction
  • Price of the purchase
  • Description of the product
  • Assurance that the transaction status has been done

In the printout, be sure to disclose the web-based payment network provider through which the internet transaction was done.

You will also need some proof of damage. Try to save any damaged item, packaging, and all contents until your case is resolved. The Postal Service may ask you to bring the item, packaging, and all contents to a Post Office.

USPS’ Refund Policy

Check out some of the most important statements in the USPS’ refund policy and cases when you can get one:

  • When USPS made a mistake
  • If they no longer provide the service to the country of the destination
  • When the customer paid special fees but didn’t receive the appropriate service
  • When delivery and custom clearance fees are collected by mistake
  • If the mailpiece was damaged during USPS’s handling and the customer’s address can’t be identified

Depending on your mail type or service, you have to request a refund within a certain time period:

  • Priority Mail Express—2–30 days
  • Extra Services—10–60 days
  • Priority Mail Express with an Extra Service—10–30 days
  • All Other Classes of Mail—10–60 days

How Long Will It Take For USPS To Process Your Refund?

It usually takes around two or three business days for USPS refund requests to be processed. Sometimes USPS might need more information to process your request, and in that case, it can take a bit more time. If there are any complications or if you have any further questions, you can always contact their customer support by calling 1-800-275-8777. They are available Monday to Friday, 8 a.m. – 8:30 p.m. and on Saturdays, 8 a.m. – 6 p.m. ET.

Use DoNotPay To Send Demand Letters To USPS if They Are Not Cooperating How Long Will It Take For USPS To Process Your Refund

DoNotPay can help you send demand letters to USPS in small claims court if they are giving you any trouble with providing you with a refund. We can prepare all the necessary paperwork you’ll need in court and make sure you win the case. You can trust our app because it has been recognized by the American Bar Association and was awarded the Louis M. Brown Award for Access. Don’t bother yourself with the entire tedious process and allow DoNotPay to lead the way with shortcuts.

Open DoNotPay in your and get your money back fast. Here are some of the things our app can do to simplify the suing process for you:

  • Completing the court forms for you
  • Providing you with a form called Serving the Defendant
  • Getting you all the necessary paperwork that you’ll need to win the case
  • Composing a demand letter for you

What Other Issues Can DoNotPay Help You With?

DoNotPay can be your helpful assistant with various administrative issues. Perhaps you need the fastest way to terminate some of your subscriptions? We can help you cancel Chaturbill, Hubble, Luminess, Terminix, or JustFab.

Maybe you’re having trouble with spam email? DoNotPay can help you stop spam mail from Pinterest, Spectrum, Bitcoin, LinkedIn, or American Express.

Having bill issues? Our app can even offer you some assistance with lowering your bills, be it from Spectrum, Verizon, or Comcast.

Open DoNotPay in your and give it a try if you need help with:

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