The Fastest Way to Connect With Scottish Power Customer Service Agents

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Connect with Scottish Power Customer Service Without Waiting on Hold

Speaking to a live human at some companies is hard. There are usually long wait times, and you have to go through a long phone tree before a customer service agent can come on the line. This is usually a daunting task that, although frustrating, has to be done.

But what if you didn't have to wait in long phone queues to speak to an agent? DoNotPay has a built-in robot that dials the number for you and connects you to a agent when you reach a real human being.

Scottish Power Customer Service Contact Information

Having to call customer service means going online and looking for their contact details. With big companies like Walmart or Amazon waiting on the phone for a human to answer can also take a while. Many people prefer to get in touch with by phone as it gets their issues solved quickly. The company's call centres are usually open every Monday to Friday from 8 pm to 7 pm.

They are open on Saturdays, and you can contact them from 8.30 am to1 pm. On the other hand, emailing the company typically takes longer, and your query will be resolved within five working days.

We’ve done the research for you, the table below displays all the . Just remember that DoNotPay offers an easier way.

WebsiteContact Us and Support Centre
Phone NumberFor Power Cuts

Central & Southern Scotland

0800 092 9290

Merseyside, Cheshire, North Wales and North Shropshire

0800 001 5400

For complaints:

0800 027 0072

Online Contact FormGeneral Enquiry

@SPEnergyNetwork (for Powercuts)


Alternative Ways To Resolve a Scottish Power Customer Service Complaint

If calling or emailing doesn't get you the help you need, you can use these other avenues to talk to the company.

  1. Support Centre: The company has made it easy for customers to find quick help instead of sitting through long phone queues trying to solve an issue that can be solved by oneself. The Support Centre can help you manage your payments, change your tariffs, and so on.
  2. Chat button: ScottishPower also has a chat button at the bottom right of the site. You can click the button to speak to a bot that will help you with some quick answers. ScottishPower notes that the bot responds within 10 minutes.
  3. Social media: Social media is one of the best tools that can help you find quick help. Like most companies today, ScottishPower doesn't like negative reviews about their service. If you've had an issue with the company and they haven't offered you the best help, you can tag them on various social media sites. Alternatively, you can send them a direct message for a quick response.

Scottish Power's Corporate Address

The Scottish Power customer service team handles all inquiries. Having the company's corporate address is important if you want to send them a demand letter or send demand letters to them. ScottishPower is located at

320 St. Vincent Street


G2 5AB

United Kingdom

Can I Send Demand Letters To Scottish Power If They Refuse To Help Me?

If you believe ScottishPower customer service did not offer you the relevant help to your issue or neglected your request for help, you can send demand letters to them in a small claims court with DoNotPay. We will take care of the heavy work so that you can focus on winning your case.

Here's how we can help

  1. We will draft a demand letter you can send to the company. The demand letter is an olive branch that lets you settle the matter out of court with ScottishPower.
  2. If they ignore the demand letter, you can start the formalities of filling out court forms. We will guide you through the process and help you file a complaint with a court of law. We can also make copies for you just in case you need them.
  3. Serve ScottishPower with a notice informing them why you're suing.
  4. Make your case in court using our prepared script.

Common Reasons Why People Contact Scottish Power

People get in touch with for one or most of the following reasons

  • Billing issues
  • Closing or opening accounts
  • Moving energy accounts when relocating
  • Tariff changes
  • General complaints

Talk to Scottish Power Customer Service With DoNotPay's Help

Scottish Power currently has long phone queues due to the influx of people trying to get in touch with them. However, DoNotPay offers you an easy way out that helps you use your time productively while also letting you speak to a ScottishPower customer service agent immediately.

Here's how it works

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

Skip Phone Queues At Different Companies With DoNotPay

is not the only phone queue we can help you skip. DoNotPay is prepared to help you skip phone lines at other companies, including

What Else Can DoNotPay Do?

Our service isn't only limited to helping clients skip Scottish Power customer service lines. We can also help you handle other issues, including

Join DoNotPay today to get started!

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