UnitedHealthcare Customer Service Hacks You Didn't Know

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to Reach UnitedHealthcare Customer Service Without Waiting on Hold

United Healthcare is a multinational healthcare company that focuses on offering health care products and insurance services. Founded in 1977 in Minnetonka, Minnesota, United States, the company boasts more than 26.5 million Americans.

United Healthcare goes above and beyond to ensure that all its consumers are satisfied by their services. In case you have an issue, you can contact United Healthcare customer care for immediate assistance.

DoNotPay helps you hasten the connection services by jumping the line and contacting the customer care team directly. Sign up on our website today to connect with the team within minutes.

How Do I Contact United Healthcare Customer Service?

United Healthcare has different contacts depending on whether you are a consumer with United Healthcare cover or a service provider. Below are the contacts for United Healthcare customer care for consumers with different United Healthcare insurance plans:

Consumer with Health Insurance Plans
For general issues1-866-414-1959 / TTY 711
For technical issues1-877-844-4999 / TTY 711
United Healthcare Exchange Plans
Arizona1-877-482-9045 / TTY 711
Alabama1-888-200-0327 / TTY 711
Florida1-888-200-0405 / TTY 711
Georgia1-800-609-9754 / TTY 711
Illinois1-888-200-0325 / TTY 711
Louisiana1-866-268-6438 / TTY 711
Maryland1-800-691-0021 / TTY 711
Michigan1-888-200-0324 / TTY 711
North Carolina1-800-980-5357 / TTY 711
Oklahoma1-800-980-5319 / TTY 711
Tennessee1-877-250-8188 / TTY 711
Texas1-866-811-2704 / TTY 711
Virginia1-877-265-9199 / TTY 711
Washington1-888-832-0969 / TTY 711
Individual Exchange Marketplace

In New York and Massachusetts

1-877-856-2429 / TTY 711
Dental and Vision Insurance Plans
Dental plans underwritten by Golden Rule Insurance Company1-800-657-8205
For help with dental and vision claims and benefits1-866-877-6187
Short term insurance1-800-657-8205 / TTY 711
United Healthcare Oxford1-800-444-6222 / TTY 711
Expatriate1-877-844-4999 / TTY 711
Medicare Advantage or Prescription Drug Plan1-800-721-0627 / TTY 711
Medicare Supplement Plan1-800-523-5800 / TTY 711
Employers with current United Healthcare plans1-833-827-5227
Employers with SHOP Exchange Marketplace plans1-877-856-2430
Employers seeking insurance plans for business1-877-856-2430

United Healthcare Oxford and United Healthcare exchange plan customer care numbers are only functional from 8 a.m. to 6 p.m. ET, Monday through Friday; the rest have no time limit.

As a service provider, you can access the United Healthcare customer care contact by state. You just need to select your state on the contact list and be directed to find the information, service, and support you need.

Can I Reach United Healthcare through Social Media?

If you cannot get answers to your questions through the frequently asked questions on the website or the regular customer care support, you can always connect with the United Healthcare team through their social media pages.

The social media platforms provide you with an avenue to air your concerns and connect with other service users with the same interests. The social media platforms allow you to rate United Healthcare services.

Pro-tip: If you have complaints, you can upload an applicable screenshot, hiding your personal information, to get their attention faster.

You can get emergency customer care support through the official United healthcare Facebook page and Twitter page. Simply send a message for help with specific claims or coverage questions, and you will get a response within 24 hours. Alternatively, you can tweet @AskUHC for immediate customer care attention.

Note: Never share your medical records or personal information publicly.

Common Reasons to Contact United Healthcare Service

You should connect with service providers to get help on getting the best resources and services. Here are some reasons why you would need to connect with United Healthcare:

1. Wellness Coaching

You can connect with United Healthcare's wellness coaches to discuss available coaching programs and help work towards your wellness goals.

2. Insurance Concerns

You can inquire about your insurance cover, payments, or any other question you have about the medical cover. In addition, you might be able to make changes to your details without necessarily visiting the office.

3. Healthy Pregnancy

United Healthcare offers educational services, medical cover, and health resources to expectant mothers. You can get information on the periodical offers associated with a healthy pregnancy and confirm the status of your insurance cover before your due date.

4. Pharmacy

You can ask for prescription orders from the United Healthcare Mail Order pharmacy. These inquiries are often urgent, and you should choose the most convenient and fast mode of communication to connect with the support team.

5. Disease Management

Suppose you have certain medical conditions, such as diabetes or coronary artery disease. In that case, you can connect with United Healthcare nursing staff to access tools and resources to help manage your health better.

Get in Touch With United Healthcare Customer Service With DoNotPay

Medical and insurance inquiries are typically urgent concerns that need instant attention. The waiting lines of large companies such as United Healthcare might be as long as two weeks, which your urgent concerns cannot wait.

DoNotPay can take you out of your dilemma by helping you skip the queue and connect directly with the United Customer service.

Here's how to get started:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

Why Use DoNotPay?

DoNotPay has done extensive research on all administrative and issues people face and has come up with a bank full of resources. You can successfully connect with customer care from any company, including:

Our services are fast, convenient and reliable. Besides helping you connect with , we offer the following services and more:

Sign up on our website today and enjoy instant services.

Want your issue solved now?