Connect With Cashplus Bank Customer Service With No Wait

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Connect With Cashplus Bank Customer Service With No Wait

Did you know that the average Brit wastes nearly two hours a day doing things like waiting in queue for customer service calls? It's true! This means you're a statistic the next time you have to reach, something you're likely to do if you're their customer.

That's a lot of wasted time, and even if you're good at multi-tasking you probably resent being glued to your phone for minutes (or even hours) on end, depending on how many calls you have to make to get a satisfactory outcome.

10 Things People Do While Waiting on Hold

Just for fun, we've surveyed our employees to find out how they used to stay entertained before we introduced our queue-jumping service, and here are their answers

  1. Doodle
  2. Pick at loose threads on their jumpers
  3. Snack on junk food
  4. Complain about the music to their coworkers or family
  5. Take aspirin for the headache they get from the above music
  6. Nap
  7. Play Candy Crush
  8. Ruminate on why dog treats are so appealing to their pets
  9. Check-in on their Sims 4 families
  10. Make impulse purchases on Amazon

None of these things are shining examples of productivity, are they? But you can't give your full attention to anything serious while you're on hold with , so you're limited to the fluff. And if you're trying to run a business, or perhaps have any sort of life, that's time that could be better spent.

Let's take a look at how it's so much easier to let DoNotPay do the waiting for you.

How to Reach Cashplus Customer Service

You can contact Cashpus Customer Service through

How to Connect with Cashplus Customer Support
WebsiteContact Us and Help Centre
Loan payment issues0203 059 5784

Hours of availability

Monday through Thursday, 8 a.m. to 8 p.m.

Friday, 8 a.m. to 6 p.m.

Saturday, 9 a.m. to 1 p.m.

Lost or stolen cards0330 024 0924

Hours of availability

24 hours, 7 days/week

Customer complaints
Customer complaints postal addressCashplus Complaints Department,

PO Box 5525, Manchester,

M61 0QS

As you can see from the table above, you can only call if you're having difficulty with loan repayments or if your card has gone missing. To lodge a complaint against Cashplus, you'll have to contact them by email or post.

Alternative Ways to Resolve Customer Service Complaints

Alternative Dispute Resolution (ADR)

Your complaint against unresponsive customer service regarding your complaints may be resolved without going to court. This would save you time and money if both you and the company agree to an ADR.

The most common forms of ADR are

  1. Mediation- where an independent third party helps the disputing parties to come to a mutually acceptable outcome
  2. Arbitration- where an independent third party considers the facts and takes a decision that’s often binding on one or both parties

This only works if both parties come to the negotiating table amicably.


You should try to resolve your complaint with Cashplus before bringing your complaint to an ombudsman. Ombudsmen are impartial and they are free. You can reach one through the Financial Ombudsman Hotline.

Let DoNotPay Help You Speed Up Your Customer Service Call Time

When you think of calling Cashplus customer service, does your stomach tie up in knots? Nobody wants to spend a good portion of their day listening to awful hold music, and sometimes, by the time you've finally reached a live person, you're so frustrated that it's difficult to sort out in your mind whether you're concerned about your original issue with Cashplus, or ready to file a complaint against their customer service!

DoNotPay can spare you (and the poor customer service associate) a lot of frustration and wasted time in just four simple steps.

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you’d like to call.
  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Deal with Customer Service at Any Company!

Now that we've helped you resolve your Cashplus customer service issue, do you have any other calls you need to make? It doesn't matter whose customer service department you need to reach—we can help speed up the process and free up your time to do other things.

And as you're about to find out, jumping the queue on customer service calls isn't all you can do with DoNotPay!

What Else Can DoNotPay Do For You?

The question is, what can't DoNotPay do? We have apps that can make nearly any consumer or bureaucratic task easier, faster, and sometimes even fun for you! Here are just a few in our repertoire

Let us introduce ourselves by helping you speed up your time by contacting ! If you like what we do for you, we hope you'll explore our website and find out how we can make your life less stressful and more productive.

Want your issue solved now?