ByConnect With Virgin Media Customer Service Reps Quickly
Contacting customer service isn't anyone's favorite thing to do. Usually, you don't need to call a company unless there's an issue. Getting these things resolved can seem daunting, especially considering how hard it is to get a human on the phone.
Virgin Media is a huge company, that offers many services. It can be hard to navigate customer service at a company like that. Before getting to a real person, you're likely to face some serious hold time. DoNotPay has the perfect solution. With DoNotPay's customer service product, you can jump the line, and get to a real person the second you pick up the phone.
How to Contact Virgin Media Customer Service
There are a few ways to contact Virgin Media customer service. The way you contact them may have a lot to do with what you need.
Virgin Media has a lot of products, and there are different numbers to contact depending on what service you require. Here are some basic ways to contact Virgin Media:
- Instant chat
- Phone
- Webform
- Post
- Ofcom
| Virgin Media Support/FAQ Site | Contact Page |
| Virgin Media Phone Number | 0345 6000 789 |
| Virgin Media Mobile Phone | 789 |
| Virgin Media Address | Virgin Media,
Sunderland, SR43 4AA |
| Virgin Media Webform | Webform |
Instant Chat
Like a lot of companies, Virgin Media has integrated an instant messaging system in their website. You can use their site to connect with an agent, and then talk to that agent in real-time to try and resolve your issue.
While this may be a convenient way to contact , it may take longer than a phone call. At least a DoNotPay phone call, which has no wait time.
Phone
Call Virgin Media at 0345 6000 789. If you have a Virgin Mobile phone, just press 789.
When you call Virgin Media, you'll likely be faced with a long phone tree, followed by a hold period. DoNotPay can help skip the hold.
Webform
If you need to submit a complaint to Virgin Media, consider using their webform. This is an email you send through the company's website.
It will probably take a while to get your issue resolved if you choose to use the webform.
Post
Sending your compliant in by regular mail is probably the slowest way to get the customer service attention you need. However, it may be necessary in some cases.
If you decide to send your complaint to Virgin Media by post, use the following address:
Virgin Media,
Sunderland,
SR43 4AA
OfCom
Although submitting a complaint to OfCom isn't submitting it directly to Virgin Media, the company does list OfCom on their website as a resource for complaints.
According to Virgin Media, OfCom regulates telecommunications companies like Virgin Media. Although they won't resolve any individual disputes, they may be able to help you navigate your complaint with Virgin Media. Contact them here.
Skip the Line at Virgin Customer Service With DoNotPay
Virgin Media may have great customer service, but even the best companies have long wait times. There's no helping that.
Just because you can't do anything about the wait time, doesn't mean you have to wait. DoNotPay can wait for you. You'll jump the line, and go on with your day.
Here's how you can use DoNotPay to skip Virgin Media's phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.
DoNotPay Can Help You Jump the Line at Almost Any Company
DoNotPay isn't just for contacting Virgin Media customer service. With DoNotPay, skip the phone queue at almost any company, including:
Not only can DoNotPay help you skip the customer service line at almost any company, but there are many more services available.
What Else Can DoNotPay Do?
DoNotPay has managed to automate a ton of services. Things that used to require a phone call or in-person visit can now be done all online, with DoNotPay. Here are some other services DoNotPay offers:
- File in Small Claims court
- Get an appointment at the DMV
- Get help paying bills
- Sign up for free trials that automatically cancel when the time is up
- Find missing money or unclaimed property
- File a complaint with any company and get it taken seriously
- Get compensated for airline issues
- Figure out what the Terms of Service you're signing means
No matter what service you choose, DoNotPay is sure to be fast, easy, and successful. Calling customer service has never been easier than with DoNotPay. Plus, if your issue isn't resolved, DoNotPay will help you file a complaint that gets the attention you need. today, but don't spend all day.