What Is GetHuman? — All You Need to Know Before Joining

Jump the Phone Queue for Any Company What Is GetHuman? — All You Need to Know Before Joining

What Is GetHuman? — All You Need to Know Before Joining

You may have asked yourself “What is GetHuman?” The GetHuman site claims to be able to assist consumers with contact information for any company. You can have the company contact customer service on your behalf as well. We have done some investigating to determine if GetHuman is as helpful as the site claims. We will also discuss an alternative option for successfully connecting with customer service.

If you are tired of waiting endlessly on hold, have an issue with GetHuman, or need to file a complaint you will save time and money by using the products from DoNotPay to accomplish these tasks. Here are a few more articles from this product series, or check out even more of DoNotPay's products when you finish reading.

Reasons for Using GetHuman

The GetHuman site was created to help people get connected to customer service more easily by waiting on hold for them. It was also a place where the contact information could be gathered for contacting customer service at any company. There is a lot of contact information on the site but many consumers claim that much of the information is outdated.

The Cost of GetHuman

If you wish to use the services of GetHuman there is supposed to be an option that allows you to skip waiting on hold and get a call back when a representative is ready or an option to have GetHuman contact customer service on your behalf but there is no price information to be found. CNET has reported on GetHuman and claims the cost ranges between $5 and $25 per call depending on the company being contacted.

Complaints and Issues

Consumers who have tried using GetHuman have reported a variety of issues they experienced when attempting to connect with customer service. The BBB has the company listed as having a rating of 1.75 out of 5 stars based on customer reviews. These are the reasons customers complained about GetHuman.

  1. Outdated information.
  2. No price guide.
  3. Failed to receive a callback.
  4. Unable to remove personal data from the website.
  5. Unable to connect with customer service at GetHuman after failing to connect with customer service at another company.
  6. Only local company information is available.

Get a Human at GetHuman

If you have had trouble using the GetHuman site we have gathered the customer service contact information for the site for you. You can connect with GetHuman by phone, email, or by mail. Here's how.

Phone(617) 651-0250
EmailContact Email
Address131 Dartmouth Street #3, Boston, MA 02116-5297
Manager to ContactChristian Allen

When calling customer service can be reached Monday through Friday from 9 AM until 5 PM.

Skip the Phone Queue With DoNotPay

Waiting on hold is a real pain. There is nothing you can do to speed things up, you cannot do something else because you have to be available if they ever decide to answer or start all over. If skipping the wait on hold sounds like a great idea that simply has not been well executed then we would have to agree. That is just one of the reasons you should get DoNotPay.

The products offered by DoNotPay can help you to save time and money on a bunch of tasks and skipping the customer service phone queue is just one of them.

This is how to quickly, easily, and successfully skip the phone queue with DoNotPay.

 

  1. Open your web browser and sign up for DoNotPay. 
  2. Type in Skip Waiting on Hold and select the product. 
  3. Search for the company you’d like to call. 
  4. Click on the name of the company and have us do the work for you. 

And that is all there is to it. You will be called back as soon as they answer your call at the company's customer service department.

Where You Can Use the Products From DoNotPay

You will have no trouble connecting with customer service at GetHuman and any other company of your choice. These products work across all companies and all locations. Plus the skip waiting on hold product and all of DoNotPay's products work quickly, easily, and successfully saving you money and time.

Saving Even More Time and Money

Once you have customer service on the line you can take the time you saved and use it for something productive like finding even more ways to save. DoNotPay has no shortage of ways to assist you with saving. Aside from identifying what GetHuman is, here are a few more products you can check out while you wait for your call back. Head over to the DoNotPay website and get to saving even more.

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