ByHow to Get a Marks and Spencer Credit Card Refund in 3 Simple Steps
Marks and Spencer is one of the UK's premier department stores. With more than 1,000 locations throughout the United Kingdom and nearly 500 other locations abroad, there's a good chance you've shopped there.
What happens when you need a ? How does the Marks and Spencer refund policy apply to your purchase? And how can DoNotPay help you get a refund on your Marks and Spencer purchase? This post will answer any questions you have on the matter.
How to Get a Marks and Spencer Refund to Your Credit Card on Your Own
In general, Marks and Spencer allows you to return most unused items to them for a refund to your original payment method. For electronic items, beauty products and some toiletries, the hygiene or security seal has to be intact.
The following table shows the ways you can get :
| Can You Request a Refund Via | Yes/No |
| DoNotPay | Yes |
| Website | No |
| Post / Evri | Yes |
| Phone | No |
| No | |
| In-Person | Yes |
How to Get a Marks and Spencer Refund In Person
You can return your Marks and Spencer items to any M&S shop. (Note that clothing and homeware items bought at M&S shops cannot be returned to Simply Food stores, M&S Food stores, Outlet stores, or via post.) These returns will be processed on the same day you return the item, and your money will be refunded to your original payment card.
How to Get a Marks and Spencer Refund by Post/Evri
You can also return items to Marks and Spencer via the post or Evri ParcelShop. To prepare your return through the Royal Mail, follow the return directions on the Royal Mail's website or app, print out your returns label, and arrange a collection or take your parcel to a Post Office or Customer Service Point.
Alternatively, you can use Evri ParcelShop to generate a 6-digit code that you can use for your return and even get a free label.
How Long Does it Take to Get a Marks and Spencer Refund?
In-person refunds through Marks and Spencer can take 3-5 days to process. If you return your item to a Simply Food store, an outlet store or via the post, you will get the refund within 10 days of the item's receipt. Combined with that processing time, you can expect your refund within 14 days of returning your item.
The Marks and Spencer Refund Policy
Marks and Spencer has an extensive goodwill returns and refunds policy. The standard returns policy for items bought in a store and online is 35 days (or 14 days for sale items). This means that sooner is better when it comes to looking for a Marks and Spencer refund to your credit card.
Outlet purchases can only be returned to Outlet stores, while Clothing and Home purchases can be returned to any M&S location except Simply Food stores. M&S refunds always go back to your original payment method.
Issues You May Encounter When Requesting a Credit Card Refund From Marks and Spencer
One issue that many people encounter when trying to get a refund is that Marks and Spencer does not process refunds for personalised items, as well as beauty products, earrings, swimwear and many other goods. You can find more information about what items you can and cannot return on the M&S Returns FAQ page.
How to Get a Marks and Spencer Credit Card Refund With DoNotPay
DoNotPay makes it easy to get a ! All you have to do is:
- Find the File a Chargeback product on DoNotPay.
- Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant.
- Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.
That's all you have to do! DoNotPay will take care of the hard part.
DoNotPay Can Help You Get Refunds From Any Company
It isn't just Marks and Spencer that DoNotPay can help you get refunds from! We've helped people get refunds on everything from council tax to plane tickets. Here are just a few of the companies DoNotPay has helped customers get refunds from:
- easyJet
- Just Eat
- Argos
- Teletext Holidays
- NatWest
- Amigo Loans
- Wowcher
- Trainline (for Trainline delays as well)
What Else Can DoNotPay Do?
As the world's first AI Consumer Champion, DoNotPay can save you time and money in a lot of ways. It's more than just refunds and returns! DoNotPay has helped people:
- Set up virtual credit cards so they're not charged after free trials end
- Analyse the Terms of Service of websites before signing up for them
- Get certified copies of documents such as birth, marriage and death certificates
- Fight back against text message spam
And so much more! Sign up for DoNotPay today to discover all the ways we can make your life easier.