The Best Way to Get an Igloo Energy Refund

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Get an Igloo Refund the Easy Way

Over 28 energy companies have stopped operation in the UK since August 2021, including Igloo Energy. Igloo Energy is a recently closed UK energy supplier. Having ceased to trade in September 2021, Igloo Energy sought to issue refunds to customers who have built a credit balance. For some clients who left Igloo Energy to go to another supplier, Igloo Energy sent any credit that was due. Unfortunately, most previous clients are yet to receive the Igloo Energy refund for different reasons.

If you are yet to receive your Igloo Energy credit refund, you can contact the company to claim the refund directly. However, expect a lengthy process consisting of back and forth correspondence. DoNotPay can help you claim your fast and easy.

How to Get an Igloo Refund on Your Own

The Office of Gas and Electricity Markets appointed E.ON Next as the energy supplier of all previous Igloo Energy customers. Fortunately, as a new E.ON Next customer and a former Igloo Energy customer, funds you paid into your accounts remain protected if they are in credit.

Consequently, E.ON will review the details of any credit or debit on your account and contact you with the necessary instructions. E.ON will also answer questions you have on credit or debit on your account. This review process may take a while since E.ON needs to receive and process the following:

  1. Records
  2. Calculate any credit balance
  3. And deduct unbilled charges

As the new energy supplier for previous Igloo Energy customers, E.ON took over issuing refunds for clients who decided to switch energy providers after the takeover. However, if you haven't received any E.ON Next Igloo refund, you can contact E.ON Next via the appropriate channels and discuss with the representative the possibility of getting the refund. You can also reach out to DoNotPay to help you claim your .

Can you Request a Refund viaYes / No

Igloo Energy Refund Policy

If you switched to a different supplier before or after E.ON Next took over Igloo Energy's supply on 3rd October 2021, you have already received a final bill from Igloo Energy. The final bill statement may have consisted of wording stating that you would receive a refund of the funds paid into your account in case you had a credit balance within seven days.

The refund is expected to take longer than seven days from the date you received the final bill. Upon processing your refund, the company will send it in the form of a cheque in the post addressed to you. You need to pay this into a bank account under a similar alias.

How to Get an Igloo Energy Refund With DoNotPay

Claiming a refund isn't an easy task, especially when there is no clear procedure for the claim. While Igloo Energy is voluntarily issuing refunds with the help of E.ON, not everyone has received their refunds yet. Therefore, you have to make a claim yourself—which is even more hectic and time-consuming.

Fortunately, DoNotPay can help you claim a refund of any nature without any setbacks. Here is how to claim your :

  1. Find the File a Chargeback product on DoNotPay.

  2. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant.

  3. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.

DoNotPay will make an official request to the company to press for the release of your refunds promptly.

DoNotPay Can Help You Get a Refund From Any Company

DoNotPay serves millions of customers with the same challenges across different companies and platforms. Besides Igloo Energy, here are other companies DoNotPay can help you claim refunds from:

DoNotPay can also help you get a refund on a cancelled plane ticket. If you want to access a free trial without getting charged, DoNotPay's virtual credit cards can keep you ahead of any charges.

How Else Can DoNotPay Help?

Claiming refunds and chargebacks isn't the only thing DoNotPay can help with. DoNotPay provides multiple services across different platforms and companies. Some of the extra services you can request from DoNotPay include:

DoNotPay has got you sorted when it comes to claiming refunds and chargebacks from any service provider or company in the UK. Therefore, sign up with DoNotPay today to claim your Igloo Refund fast and easily.

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