How To Check Your Pottery Barn Gift Card Balance With Zero Effort

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Check Your Pottery Barn Gift Card Balance in a Jiffy

What should you do if you find a few dollars left on your used gift card from Pottery Barn? Is it possible to sell, return, or exchange it for cash? Is it allowed to turn it into cash at all? The best way to find the answers to all these questions is to check out the guide we prepared for you! Get familiar with all the ways to check the Pottery Barn gift card balance and redeem the remaining funds without wasting them on products you don’t need!

Pottery Barn Gift Cards in a Word or Two

There are three types of gift cards offered by Pottery Barn:

  • Traditional gift cards
  • Electronic gift cards
  • Corporate gift cards

To understand the Pottery Barn gift card policy better, you can refer to the following table as it shows some dos and don’ts you should keep in mind:

You CanYou Can’t
  • Have your card personalized and choose a preferred design
  • Pick the balance between $25 and $500
  • Use multiple gift cards for a single purchase
  • Redeem the balance:
    • During an online purchase
    • When placing a phone order
    • In Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Mark and Graham, and Williams-Sonoma stores
  • Use the gift card at your convenience as there’s no expiration date
  • Resell the card
  • Get a replacement for a lost, stolen, or damaged card
  • Use the card without authorization
  • Get charged additionally for using the card

Ways To Perform the Pottery Barn Gift Card Balance Check

If you believe you have a certain amount on the gift card after using it, you can check the exact remaining value in three ways:

  1. Over the phone
  2. Online
  3. In-store

The instructions for each option are shown below:

Phone check
  1. Dial (800) 846-9713
  2. Provide the customer care representative with your gift card number
  3. Wait for them to locate your gift card in their system and tell you the remaining amount
Online check
  1. Visit the Pottery Barn official website
  2. Go to the Resources section and choose Gift Cards
  3. Click on Check Your Balance
  4. Select View Now
  5. Type in the gift card number and the PIN code
  6. Hit Check Balance
In-store check
  1. Go to the website and click on My Store
  2. Enter the name of the city you live in or the ZIP code
  3. Choose the nearest shop
  4. Visit the store and bring your gift card so that the staff can check the balance

How To Put the Remaining Gift Card Funds to Good Use

Once you discover some extra money on the card, you can spend it during the next purchase and deduct a dollar or two from the total. Should you decide you don’t want to buy anything from Pottery Barn anymore, there are few ways to use the remaining balance:

  • Donate—You can give the card to a dear friend, family member, or one of the non-profit organizations in your city
  • Trade—Some websites give you a chance to exchange your used gift cards for other retailers’ cards
  • Sell—It’s possible to do it online or in specific shops near you that offer this type of service. Note that this option is risky since the company doesn’t allow reselling and that you may not receive the full amount in exchange
  • Cash it out and get the remaining gift card money upon request

Can You Return the Pottery Barn Gift Card for Cash?

Like most companies, Pottery Barn has a special clause in their gift card terms stating that returning gift cards for cash isn’t possible unless required by law. This option is currently allowed only in 11 U.S. states and Puerto Rico.

Merchants in the following states must accept old gift cards and reimburse the customers if the amount left is below the specified threshold:

  • California—$10
  • Washington—$5
  • Colorado—$5
  • Maine—$5
  • Oregon—$5
  • Missouri—$5
  • Massachusetts—$5
  • New Jersey—$5
  • Puerto Rico—$5
  • Connecticut—$3
  • Vermont—$1
  • Rhode Island—$1

DoNotPay Will Help You Cash Your Gift Card Credit in a Heartbeat!

With DoNotPay, you don’t have to waste time on tiresome phone calls with customer support or take risks with sketchy reselling. We will help you demand gift card cash back by generating a request letter and sending it to Pottery Barn in less than five minutes!

Here’s how our feature works:

  1. and sign in to your account
  2. Go to Gift Card Cash Back
  3. Answer a few of our chatbot’s questions to help us gather the necessary info for your request

This process also works for the states that don’t have an approved cash back policy. Our system will search for the Pottery Barn shops in the cash back states and send the request to one of them!

We can also help you cash out standard and free gift cards from:

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