All the Ways You Can Cancel a JustAnswer Subscription

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

All the Ways You Can Cancel a JustAnswer Subscription

JustAnswer is a service that provides answers to your questions. It hires experts with years of experience in their fields, such as IT, law, tech, medicine, mechanics, accounting, veterinary medicine, and more.

The monthly subscription fee is costly, which is why most people cancel the service after the trial. If you’re looking for the easiest way to do that, DoNotPay is the answer.

How Do I Cancel JustAnswer on My Own?

There are many methods for canceling JustAnswer, but the DoNotPay way is always the easiest:

Can You Cancel ViaYes/No
Company WebsiteYes
Website ChatYes

Note that all the following methods work for both trial and full membership cancellations.

How To Cancel JustAnswer via Email

JustAnswer has an odd emailing system. Its support email address is not publicly available. Instead, you have to use the JustAnswer website to reach its customer service. Here’s how to do that:

  1. Open the JustAnswer Contact page
  2. Type in your name, the email address used for registration for JustAnswer, and your message
  3. Click on Send at the bottom of the form
  4. Wait for their confirmation email, which should arrive within 24 hours

How To Cancel JustAnswer via the Official Website

This is the manual method through which you don’t contact customer service, but you’ll get to cancel the subscription yourself. Follow the instructions:

  1. Sign in to your JustAnswer account with your credentials
  2. Select the My Account option
  3. Click on Cancel Membership in the Membership section

That should do it, but some users complained that they couldn’t cancel JustAnswer like this. If that’s the case, try another method.

Before you hit the Cancel button, JustAnswer will ask you whether you want to get a second opinion from a different expert if you’re not satisfied with the results. The second opinion comes free of charge, and you can request it at the bottom of your original question posted on the website.

How To Cancel JustAnswer via Website Chat

If you don’t manage to reach JustAnswer support via email or the manual subscription cancellation method, you can reach out to a customer service representative via the prompt on the JustAnswer Contact us page. Here is how:

  1. Go to the Contact us page
  2. Press Start Chat
  3. Enter the reasons for canceling
  4. Press Send

A representative will answer you shortly and help you cancel your subscription.

How To Cancel JustAnswer via Phone

If you couldn’t reach JustAnswer through its website, try giving the company a call instead. Here is the contact information you’ll need:

  • 1-800-509-5721—U.S. and Canada
  • 1800-679-634Australia
  • 0800-452-621New Zealand
  • 0808-164-9374U.K.
  • 1-925-418-3893international number

How To Cancel JustAnswer by Sending the Company a Letter

As a last resort, you can try and write to JustAnswer about canceling your subscription, but this method is going to waste your time and energy. If you opt for it despite that, send your cancellation request to PO Box 29045, San Francisco, CA 94129-0045.

Cancel JustAnswer With DoNotPay’s Cancellation Wizard

If you ever need help with canceling any online service or trial, DoNotPay is your best bet. You can cancel JustAnswer by following these steps:

  1. Choose the FInd Hidden Money option
  2. Type in JustAnswer as the cancellation target
  3. Wait for DoNotPay to cancel your subscription

Once the process is finished, you will get an email confirmation. DoNotPay can help you cancel similar unsatisfactory services, such as:

Use DoNotPay’s Virtual Credit Card To Prevent Being Charged After a Free Trial

If you’re a JustAnswer user, you know that the monthly subscription amounts up to $70. What if we told you there is a way to start free trials without ever risking getting charged? We’re talking about DoNotPay's virtual credit card that will cancel all of your free trials before they turn into paid subscriptions.

because it can net you free trials for great services, such as:

You’ll start these free trials completely risk-free. DoNotPay will generate a one-off credit card number for you, and service providers won’t be able to charge you because the virtual credit card has no funds! As soon as they realize that, they will unsubscribe you from the service on their own.

Additionally, we can provide you with an email address for free trial sign-ups so that your private inbox doesn’t get cluttered by spam or promotional emails.

Dissatisfied With JustAnswer? Why Not Pick an Alternative?

JustAnswer has a lot of competition, and some of these services might suit you better. Here are the top two picks:

CompanyPricing Benefits
Clarity$1–$20 per minute of call
  • Great services and a wide selection of fields
  • Business-oriented platform mostly built for entrepreneurs and startups
  • Knowledgeable assistance from industry-leading advisors
6ya$5–$7 per consultation
  • Affordable price ranges
  • Straightforward and streamlined—most solutions only take five minutes
  • Instant communication, no waiting for answers

Keep Your Data Safe With DoNotPay

Do you love free trials but are reluctant to disclose your credit card details, phone number, or email address?

Our app lets you try out different subscriptions in a risk-free way!

Use DoNotPay's Burner Phone feature to sign up for services without providing your phone number! We'll make sure robocall scammers and text spammers cannot harass you!

With our virtual credit card, you can sign up for any free trial and not worry about canceling it! Since the card is not linked to your bank account, no one will be able to charge you once the trial expires. An additional perk is that the card comes with a free email address, which means no spam emails from the company.

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