5 Ways to Cancel Adventure Academy

Age of Learning spent a whopping $100 million to develop Adventure Academy, the online educational game for kids ages 8 to 13, so the subscription price is no big surprise.

Even if you consider the app money well spent, it’s not a forever deal. When your kids outgrow the game or lose interest, it’s time to cancel Adventure Academy and put that money toward the many other expenses that come with parenting.

Adventure Academy can be canceled online or by phone, although if you purchased the game through the App Store or Google Play, you’ll have to cancel there. To cancel this subscription plus any others you’re not using in one place, you can use DoNotPay.

How To Cancel Adventure Academy Online

To start your Adventure Academy cancellation, the first step is to remember how you paid. Check your bank statements if needed. If you’re billed by Adventure Academy directly, you can cancel on the company’s website by following these steps:

1. Sign in to your account at adventureacademy.com.
2. Go to the Parents Section on the top right corner of the page.
3. Select My Account,
4. Click Cancellation.
5. Type in the reason you’re canceling.
6. Click Continue to Cancellation.
7. Choose Confirm.

Cancel Adventure Academy Subscription in the App

Unlike some subscription services, Adventure Academy allows you to cancel directly in the app. The process is similar to canceling online:

1. Open the app and log in.
2. On the Select Character screen, tap the menu icon.
3. Select Parents Section.
4. Choose My Account.
5. Tap Cancellation.
6. Enter the cancellation reason.
7. Select Continue to Cancellation.
8. Tap Confirm.

Once you’ve canceled, it’s not a bad idea to log back into the account later to make sure the cancellation went through. You should also receive a confirmation email from Adventure Academy, so if you don’t see one the process may not have been successful.

Adventure Academy Customer Service: Phone Number or Chat

To speak to someone by phone, call 1-866-922-1679. The call center is staffed Monday through Friday from 4:30 a.m. to 6 p.m. PT, but expect to spend some time on hold.

No time to wait? Use DoNotPay to jump the phone queue.

Go here to access Adventure Academy’s online chat feature. You’ll be connected to a chatbot that can answer general questions, or type in “agent” to connect with a live person. There may be some wait time with this approach, too.

Cancel Adventure Academy in Your App Store

Contacting Adventure Academy directly won’t help if you paid for the subscription in the App Store or Google Play. In that case, the company won’t have access to your banking info, so the only way to stop billing is in your device subscription settings.

To cancel Adventure Academy in the App Store:

1. Open the Settings app.
2. Tap your name at the top.
3. Choose subscriptions.
4. Select Adventure Academy.
5. Tap Cancel Subscription and confirm.

To cancel in Google Play:

1. Open the Google Play app.
2. Tap the profile icon.
3. Select Payments & Subscriptions.
4. Choose Adventure Academy.
5. Tap Cancel Subscription and confirm.

If there’s no cancel button or you see the word “Expiring” below the subscription name with a future date, Adventure Academy has already been canceled and will not renew.

Adventure Academy Cancellation in a Few Clicks With DoNotPay

Your to-do list is long, and time is short. DoNotPay offers a fast, easy way to cancel Adventure Academy or any subscription you no longer want. To let us handle the task, open DoNotPay in a web browser and follow these steps:

1. Log in to DoNotPay and search for the Manage Subscriptions product.
2. Provide the name of the subscription service you want to cancel.
3. Provide your account details such as email address and username.

Subscriptions are typically canceled in less than 48 hours, and as soon as we have confirmation you will be notified by email. We can also negotiate a refund on your behalf — just tell us how much you believe you’re owed and why.

A DoNotPay subscription allows you to cancel as many unwanted services and memberships as you’d like, all in one place. Use our service to reclaim money wasted each month on services you’ve forgotten about or don’t use. Our customers frequently use the Manage Subscriptions product to cancel:

• Gym memberships like LA Fitness or Planet Fitness
• SiriusXM and other audio subscriptions
• Gaming apps like Xbox Live or PlayStation Plus
• Hulu, Peacock and other streaming services
• Wellness memberships like CVS CarePass and Massage Envy
• Epoch Payments and other online billing services

Problems Canceling Adventure Academy Subscription

Some parents have run into an error message attempting to cancel Adventure Academy, while others say the company continued to charge after cancellation. Customers have also reported trouble reaching a live person when they call to resolve these issues.

You might not have problems at all, but if you cancel directly with Adventure Academy it’s a good idea to save the confirmation email. If you don’t get one, log back in to make sure the cancellation was successful or contact the company to request one.

Stop Adventure Academy Free Trial Before You’re Charged with DoNotPay’s Virtual Credit Card

Adventure Academy offers a free one-month trial. After that, the subscription is $12.99 a month or $59.99 for the year. Just like any free trial, the service isn’t really free if you forget to cancel in time and end up paying for something you don’t want.

DoNotPay has a solution to this: our Free Trial Card product. We generate a virtual credit card number you can use to sign up for the Adventure Academy trial with zero risk of being charged. The virtual card cannot be billed, so the subscription ends with the trial.

If your family loves Adventure Academy, subscribe when the trial ends using your own banking or credit card information. If not, there’s nothing else to do.

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