What's Blue Acorn's Customer Service Number

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Blue Acorn Easily

Are you experiencing issues with a company and need them resolved? Skip the long phone queue with ! It's tiring to wait hours on end to get assistance from a company, especially if you're a paying customer. In fact, the average American will spend 43 days of their life on hold - that's a lot of time wasted.

What You Should Know About Blue Acorn

Founded in Scottsdale, Arizona, (also spelled "Blueacorn") helped process more than $12 billion in Paycheck Protection Program loans, according to ABC affiliate channel 15 Phoenix. In only one year, Blue Acorn reportedly profited $1 billion from processing PPP loans for approximately 820,000 small business owners. In a report published by the University of Texas, its team flagged approximately 30% of PPP loans done through Blue Acorn as being suspicious.

This was based on several indicators of fraud when analyzing Small Business Administration (SBA) data. Of course, Blue Acorn has disputed the report, stating that the UT report was done using flawed methodology.

The Better Business Bureau Issues an Alert for a 'Pattern of Complaint'

If you're a customer trying to contact Blue Acorn's customer service department with no luck, you're not alone. According to the Better Business Bureau (BBB), Blue Acorn "...has a pattern of complaints concerning the business failing to disperse funds in a timely manner once an application is approved, failing to provide status and updates of applications, and not responding at all or only providing generic responses to consumers' inquiries."

The BBB reported that due to a large volume of negative customer reviews, incoming complaints, and numerous "scam tracker" inquiries, the private consumer protection agency sent a "Business Practice Inquiry" to Blue Acorn via email. As of June 21, 2021, Blue Acorn hasn't responded to the BBB's inquiry, essentially leaving it hanging just like it has many of its customers.

As late as November 2021, Blue Acorn customers were still complaining that not only were Blue Acorn loans not being accepted by most banks, but its customer service failed to respond. Other customers were approved for Paycheck Protection Program (PPP) loans but then denied once the government found out that Blue Acorn was involved. Again, most of the complaints to Blue Acorn's customer service either met with generic automated responses or went unanswered. In total, the BBB received nearly 900 complaints in just 12 months.

How You Can Solve Your Issue With Blue Acorn

Considering the difficulty faced by not only customers but also consumer protection agencies in receiving a response from Blue Acorn, it's highly unlikely anyone attempting to contact its customer service department will fare any better. As of the date written, Blue Acorn is under investigation by the federal government for possibly facilitating fraud. Due to the mounting problems this company is facing, one shouldn't expect it to start operating in customers' best interest at this point.

However, if you would like to try and reach someone in the customer service department, Blue Acorn does have a "Contact Us" page. At the top of the contact page, you'll be asked to pick from five categories:

  1. Forgiveness
  2. Funding Inquiries
  3. General Inquiries
  4. Login Issues
  5. Pre-Paid Inquiries

From there, you'll be asked to provide your first and last name, email address, phone number (optional), subject, and a message detailing your reason for contacting them. The page doesn't provide a customer service number. Additionally, if you click the "Support" link, you're simply redirected to the same "Contact Us" page. You can find a phone number and address for Blue Acorn listed on Yelp. But it should also be noted that this may merely be a regional location and not the head office. They are as follows:

Toll-Free Phone Number(877) 944-2583
Physical/Mailing Address635 Rutledge Ave Ste 101 Charleston, South Carolina 29403

Another third party website not as reputable as Yelp has Blue Acorn's headquarters listed as the following:

Physical Address7014 E Camelback Rd, Ste 1452, Scottsdale, Arizona, 85251
Toll-Free Phone Number(888) 687-2037

The only thing about headquarters addresses and phone numbers is that you'll possibly be asked to contact a local or regional office. This is a common strategy used to keep bouncing you from one contact point to another in order to avoid dealing with your issue. The good news is, DoNotPay can cut straight through the shenanigans!

How to Jump the Phone Queue With DoNotPay

With DoNotPay, you won't need to waste time waiting on hold! DoNotPay can call any customer service phone number for you and wait on hold in your place. As soon as a support agent takes your call, DoNotPay will notify you, so you can explain the issue and get the answers you're looking for.

Here's how to get started/Here's how you can use DoNotPay to skip the Blue Acorn phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold. Other than Blue Acorn, DoNotPay can help you in the following areas:

What Else Can DoNotPay Do For You?

DoNotPay offers dozens of services helping users solve myriad issues including:

We can help! The DoNotPay app is the home of the world's first AI Consumer Champion. Fight corporations, beat bureaucracy and send demand letters to anyone at the press of a button. if you have questions, comments, or suggestions.

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