How to Reach Worldpay's Customer Service Helpline Quickly

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Reach Worldpay's Customer Service Helpline Quickly

WorldPay is an electronic funds transfer (EFT) solution from FIS that enables you to send and receive money using the SWIFT network. Its payment mechanism is most often used in business-to-business transactions between organisations located in different countries.

If you have any inquiries or issues about the company's payment methods or cancelling your subscription, you should contact .

WorldPay is slower and more costly than other popular B2B payment options. Since WorldPay may be much slower, contacting its customer service number will not be easier. You may have to wait in the hold when calling customer service for over ten minutes. However, you don't have to worry because DoNotPay offers a faster method to skip the phone queue.

WorldPay Support Contact Number and E-mail

If you have a new eCommerce and larger businesses, contact the company by filling out WorldPay's request form. If you require any information about WorldPay, you can email, fax, or call its customer support. Although you will eventually talk to a person, it will take a long time after many frustrating calls and emails when you contact the company.

Here’s how you can reach representatives:

WorldPay Support/FAQ SiteComplaints Page
WorldPay Phone Number 1

(Domestic for Existing UK Clients)

+44 345 761 6263
WorldPay Phone Number 2

(Domestic for New UK Clients)

+44 800 804 4586
WorldPay Phone Number 3 (International)+1 877 776 3706
WorldPay Fax513 900 3546
WorldPay Support

Alternative Ways to Resolve Customer Service Complaints

If you don't get any response and have an urgent matter, you can contact the company through its corporate address, an Alternative Dispute Resolution (ADR) scheme, an ombudsman, or a small claims court.

Contact the Company

The first step is to lodge a formal complaint with WorldPay about your issue. You should submit your complaint in writing, either through letter or e-mail. If you write a formal letter, send it to WorldPay corporate office address in the Walbrook Building, London, England, EC4N 8AF.

Furthermore, you may follow the WorldPay's complaint procedure, as they recognise that they don't always get everything right. When that happens, they always encourage you to tell them about your complaint so that they can put matters right. If you are still dissatisfied with the decision at this stage, you may decide to send your case to the appropriate ombudsman or utilise an alternative dispute resolution (ADR) system.

ADR Scheme

Alternative dispute resolution (ADR) refers to non-judicial methods of settling conflicts between customers and merchants. ADR systems may assist both parties in resolving their differences amicably and offer impartial arbitration to decide a disagreement. The arbitrator's ruling is final and binding on both parties. If you are dissatisfied with the decision, you will be unable to appeal it or utilise an ombudsman agency.

Financial Ombudsman Service

A financial ombudsman is an alternative dispute resolution mechanism for financial sector companies. Generally, before contacting an ombudsman, you must have reached a point of no return with the firm. It occurs after you have exhausted the firm's formal complaints system and the company feels it has exhausted all options for resolving the matter. Since WorldPay is a financial service firm, use the following procedure.

  1. Complain to the business
  2. Get a final response
  3. Contact the financial ombudsman service by phone at 0300 123 9 123
  4. Await the financial ombudsman service's ruling.

Small Claims Court

If you believe a business like WorldPay has broken its contract, you may file a suit in small claims court as a last resort. However, court rulings are difficult to predict and may go either way. Before filing a small claims lawsuit, you must establish that you have exhausted all available avenues for remedy. In England and Wales, the maximum sum that may be claimed in small claims court is £10,000; in Scotland, the maximum is £5,000; and in Northern Ireland, the maximum is £3,000.

Common Reasons People Contact WorldPay Customer Service

You can contact WorldPay customer support in the UK because of many issues. Some inquiries include:

  • Erroneous billing
  • Blocked card
  • Terminating the subscription
  • Credit card charge inquiries
  • Blocked account
  • Information on cc payment
  • Refund questions
  • Invoice inquiries

Get in Touch With WorldPay Customer Service Using DoNotPay

It's exhausting to wait hours to resolve an issue with a company, especially if you have urgent needs. For instance, you may have to wait on hold when calling WorldPay customer service for over ten minutes. Delays may be aggravating, resulting in considerable inconveniences.

Most people often use phone calls to settle inconveniences with companies, since some businesses seldom respond to emails. As a result, you want a faster and more reliable solution for bypassing these lengthy phone call queues.

With DoNotPay, you'll never have to wait on hold for a long period. DoNotPay may contact any customer support number on your behalf and wait on hold.

Here's what you need to do:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

DoNotPay Can Help Resolve Customer Service Issues for Any Company!

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