Skip the Queue and Reach Travis Perkins's Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Skip the Queue and Reach Travis Perkins's Customer Service Without the Wait

Travis Perkins is a well-known home improvement retailer and builders’ merchant based in the UK. They sell trade tools in retail and wholesale. Good reviews claim that Travis Perkins often has stocks of items that are hard to find, has helpful staff in some of their store branches, and the delivery service is also good.

However, dealing with often seems like a dead-end. Disgruntled customers have complained about receiving damaged items, delays in delivery, and most of all being ripped off. As detailed in 1-star reviews from Trustpilot, it appears having a trade account only gives a discount to select items so there’s not a lot of money saved and some customers even have to argue about the difference in shelf price compared to the actual amount charged.

If you have no choice but to deal with and you are finding the experience futile and exhausting, DoNotPay can help. With the aid of the world’s first-ever AI Consumer Champion, you can skip the long customer service queue, send an impressive demand letter, and ask for a refund or chargeback if necessary. Keep reading to learn how.

Travis Perkins Support Contact Details and Why You Might Need to Reach Out

Contacting may be your least favourite task but you can use the contact details below if you have to.

Travis Perkins Support/FAQ SiteGet in Touch
Travis Perkins Phone Number 1 (domestic)0330 123 3846
Travis Perkins Postal AddressTravis Perkins Plc

Ryehill House,

Rye Hill Close,

Lodge Farm Industrial Estate,

Northampton NN5 7UA

Travis Perkins Support Emailtpdirect@travisperkins.co.uk

Common Reasons People Contact Travis Perkins Support

Travis Perkins customer service fields varying questions and complaints from customers every day. Customers frequently contact customer support in relation to:

  1. Getting a refund
  2. Locating a store or an item inventory
  3. Following up on a delivery
  4. Complaints on delayed or damaged items
  5. Complaints on pricing and the lack of discounts despite having a trade account open

However, reaching out to this merchant’s customer support is a problem on its own. Getting through the hotline takes a lot of patience and they have no accountability on items directly delivered by their supplier. Some customers even reported the company’s lack of interest in finding a workable resolution and unwillingness to compromise when it comes to high prices.

This is where DoNotpay steps in. It’s a relief that you don’t have to go through customer support on your own.

Avoid Getting Stuck With Travis Perkins’ Phone Queue Using DoNotPay

It can be truly infuriating having to endure the wait to get through Travis Perkins’ customer support only to be dissatisfied with the resolution you are given. Luckily, DoNotPay lets you skip the annoying wait.

Using DoNotPay’s Skip Waiting on Hold service, you can call any hotline and DoNotPay will wait on hold in your place. This way you can use your time to do more important or enjoyable activities. As soon as an agent picks up, you will be notified and you can proceed in letting them know of your inquiry or complaint.

Here’s how you can use DoNotPay to skip Travis Perkins phone queue:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you’d like to call.
  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

You should look at how DoNotPay has structured their services and how it can help you jump the line to speak with any company’s customer support. Here are only a few examples:

Are There Other Things That DoNotPay Can Help With?

If dealing with Travis Perkins customer service takes you nowhere, DoNotPay can also help in filing an official complaint, or if it’s worth the trouble send demand letters to them in small claims court.

Aside from that, DoNotPay also offers other solutions that you can use when dealing with poor customer support.

and find easy ways of getting your tasks accomplished stress-free and successfully.

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