How to Speak to a Live TomTom Customer Service Agent Easily

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contact TomTom’s Customer Service the Easy Way

TomTom is a leading independent geolocation technology specialist. Their main goal is to make automated maps for driving, navigation software for various car brands, traffic data and creating APIs for leading technologies. They aim to ease mobility and create a world that moves better together.

Customer care services have traditionally been reserved for hospitality companies like Marriott. However, other companies have adopted this approach, and TomTom is no different. With TomTom customer services, you can reach out to their agent and file any complaint you have against them. Unfortunately, contacting their customer care service is not as smooth as perceived. You’d probably have to wait in line as you’re transferred to the next available agent. This can be frustrating.

DoNotPay offers a hustle-free way to contact . With our Skip Waiting on Hold product, we will reach out to the customer care service and notify you when an agent accepts your call. All you have to do is follow the steps provided below.

Reasons Why You Probably Contact TomTom Customer Service

As a consumer, there are several reasons why you would need to contact . Here are the main reasons:

  • Changing your phone number but cannot speak to the app
  • Changing your email but cannot connect to their map updates
  • Unauthorized payment from your PayPal account
  • Inability to create an account
  • The need to stop a direct debit charge for your monthly speeding camera update
  • Failure to change or delete your current map

What Options Do You Have When Contacting TomTom Customer Service?

TomTom Phone Number(866) 486-6866
TomTom Toll-free Number(877) 757-7137
TomTom Support EmailTomTom Email Form
TomTom Social MediaFacebook



TomTom offers several ways customers can reach out to their customer service. These options include:

  1. By phone
  2. Email
  3. Social media
  4. In-person

How to Contact TomTom Customer Service by Phone

TomTom has provided the following phone numbers you can use to contact their customer care services:

  • Toll-free number: (877) 757-7137
  • (866) 486-6866

Their customer service agents are available from Monday through Friday from 8 am – 8 pm, Sat 9 am – 6 pm. The best time to dial is 1:15 pm, but you will have to navigate their phone maze to a human by pressing 1, then 1. The current waiting time is 7 minutes.

How to Contact TomTom via Email

Click here to contact TomTom via email.

How to Contact TomTom via Social Media

Use the following links to contact TomTom customer service via social media platforms:

  1. Facebook
  2. Twitter
  3. Instagram

How to Contact TomTom Customer Service in Person

If you want to file your complaint in person, you can reach out to their London offices at 90 Whitfield, St, London W1T 4EZ UK.

Alternative Means to Contact TomTom’s Customer Care Services

You can take your issue much further by:

Contact TomTom Customer Service With DoNotPay

No one likes being held in waiting when contacting TomTom customer care services. It becomes incredibly frustrating when you have to wait for an extended period to have your phone call picked up without solving your issues.

You can get all these behind you. With DoNotPay Skip Waiting on Hold, you don’t have to wait in line, listen to TomTom’s call holding music, or follow their dial navigation maze to reach out to a customer service agent. All you have to do is follow these four steps, and you can easily reach out to their customer service:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

By completing these steps, you authorise us to stay on hold on your behalf as you continue with your daily schedule. When a customer care service agent picks up your phone, we will quickly let you know. Contacting has never been this easy.

Contact Other Companies Using DoNotPay

Our quest to help everyone deal with customer care services doesn’t end at TomTom. With our Skip Waiting on Hold Service, there’s no company that we cannot help you contact their customer service with ease. Whether it’s renowned Telecommunication companies, such as O2, Vodafone or EE, or Media companies, such as Virgin Media or Sky, we ease your way as you try to file a complaint. We can also help you deal with retail companies’ customer services, including Curry’s John Lewis, Amazon and Walmart.

Solve Other Issues With DoNotPay

And there’s more we can offer. Skipping the phone queue at almost every company is one of the things we can help you solve. We can help you solve all kinds of issues, including:

for our services today, and let’s help you solve any issue you might be having.

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