ByGet The Perfume Shop Refunds in Less Than Two Minutes
Have you ever wanted to return an item at The Perfume Shop? Customer service can be the least helpful when dealing with refund requests and they may even try to tell you that you're not eligible to receive one. Let’s be honest. Getting can be a frustrating process.
While DoNotPay can't guarantee you a refund, they can help you get one. By sending a chargeback letter to your bank, they give you a good chance of getting the chargeback you deserve. Get a refund the easy way with the help of DoNotPay.
How to Get a Perfume Shop Refund on Your Own
The Perfume Shop, otherwise known as the Fragrance Shop in the UK, tries to make refunds/returns easy. The only reason you will ask for a is being unsatisfied with the product. Whether the return is accepted is up to the shop. However, they don't cover shipping and handling when you return a product.
To get a refund from the Fragrance Shop:
- Contact the Fragrance Shop and inform them you'd like to return a product.
- Get an RMA from the Fragrance Shop.
- Package the product you wish to return.
- Make sure you have the correct shipping address label on the package.
- Pay for shipping and send it off to the Fragrance Shop.
| Can You Request a Refund Via | Yes/No |
| DoNotPay | Yes |
| No | |
| Phone | No |
| In-Person | Yes |
| Website | Yes |
| Letter | No |
The Fragrance Shop Refund Policy
The Fragrance Shop has a strict 90-day return policy. They also require you to fill out an RMA form and write the RMA number on the returned package.
If you received a faulty or incorrect item, you still must adhere to the 90-day policy. Notify the Fragrance Shop of the issue, return the product, and the company will either issue a refund or reship the item. You must return the product with its original packaging.
If you don't want to return a product via post, you can return your item to a physical store. As with a postal return, you must have the original product packaging. Provide proof of your e-receipt upon asking to return a product. The 90-day return policy still applies if you return an item to the shop.
If you don't have the original packaging, your purchase is not eligible for a return.
In the case of damaged items:
If you received a damaged item in the post, you must notify the Fragrance Shop within 72 hours. You may have to return the item, so keep the original product packaging.
Potential Issues When Trying to Get a Refund
The biggest problem you may run into when trying to get a refund from the Fragrance Shop is returning an item after 90 days. Even if you do return an item within 90 days, the Fragrance Shop has the right to deny you a refund. As frustrating as it is, there's nothing you can do at that point.
How to Get a Fragrance Shop Refund With DoNotPay
If you have problems trying to get on your own, let DoNotPay step in to save the day. Though a refund isn't guaranteed, we will send a chargeback letter to your bank.
If the Fragrance Shop doesn't respond to the letter within 45 days, you'll get the refund. It's hard to say 'no' to that.
All you have to do is:
- Find the File a Chargeback product on DoNotPay.
- Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant.
- Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.
Once you send your request, it's faxed to your bank automatically. DoNotPay will send a chargeback letter with the VISA and MasterCard reason codes to help win your case. Also, they can gather evidence on your behalf!
DoNotPay Can Help Get a Refund/Chargeback at Any Company
Don't fret if you need a refund from another company; DoNotPay has your back. They can send a chargeback letter to any bank, merchant, or service on your behalf.
Some of these include:
- Amigo Loans
- Teletext Holidays
- EasyJet
- Trainline or Trainline Delays
- NatWest
- Council Tax
- Virtual Credit Cards
- Plane Tickets
- Just Eat
- Wowcher
- Argos
What Else Can DoNotPay Do?
What do you need to do? If there's anything DoNotPay is good at, it's helping you solve almost all your problems. If you need more than just a refund, you'll be delighted to know
DoNotPay can help with:
- Getting burner phones
- Free trials
- Jumping the customer service phone queue
- Credit cards
- Filing a case in small claims court
- Negotiating hotel bills
When you use DoNotPay, you can be certain they'll get the job done. and accomplish more than you’ve ever done before.