What You Need To Know About the Talbots Return Policy
Are you trying to figure out how the Talbots return policy works? Get the full rundown of the terms and limitations in this guide—or .
If you’re unhappy with a purchase you made from a Talbots retail store, distribution center, or outlet location, you can return it within 60 days. Any product you want to return must meet one of the requirements laid out in the return policy. The items must be:
- Unworn, unwashed, or defective
- Unopened, unused, or defective
You cannot return all types of Talbots merchandise to any given location. How and where you bought the item in question determines where you can return it:
|Purchased From||Return To|
|Talbots retail store||Talbots retail store|
|Talbots distribution center||Talbots retail store|
|Talbots outlet store||Talbots outlet store|
|Phone order||Talbots retail store|
|Talbots online store||Talbots retail store|
The Talbots return policy does not offer many ways to initiate and execute returns:
|Over the phone||No|
To send an item back by mail, you will need the return documentation included in the original package or provided with your receipt at the retail store. Follow these steps to package the product correctly:
- Complete the Return Form
- Specify the reason for the return by providing the specific code (as detailed in the Return Form)
- Make sure there are no pins or staples embedded in any item of clothing you are returning
- Include the Return Form and original receipt
- Affix the prepaid shipping label to the outside of the package
- Give the package to your postal carrier or ship it directly via USPS
Please note that Talbots will deduct an $8.85 shipping and handling fee from any subsequent refund you receive. If you prefer to ship the item with another carrier—provided it is prepaid and insured—you can send it to Talbots Returns, 1901 State Road 240, East Greencastle, In 46135-7825.
Yes—not all products can be returned. The eligibility depends on what they are, how they were purchased, and their condition. You may not return items that meet any of the following criteria:
- Products marked as “Final Sale” when purchased
- Worn or washed clothing
- Opened or used items, such as candles or fragrances
- Gift cards
You may qualify for a full refund provided you meet a few specific conditions. If you return an item within 60 days of the purchase, you are entitled to a full refund to the original payment method. You will only receive merchandise credit if you originally bought the product with a gift card or received it as a present.
Refunds for purchases made with a credit card will be issued immediately and will only be subject to delays resulting from the processing performed by your bank. It may take two to four weeks for the refund to appear on your bank statement. If you bought the item with cash or a check, Talbots will issue a refund in the form of a corporate check within seven to ten business days.
If you lost the receipt for an item you want to return, you may be eligible for merchandise credit. You must provide a government-issued photo ID to return a product without a receipt. To qualify, the item must meet the following two criteria:
- Purchased within 60 days of the return
- With its original tags
Talbots credit card holders who return items will have their Style Points deducted in equal measure to the refund. For example, returning an item purchased for $100 will result in a deduction of 100 Style Points.
If the prospect of following all the steps listed above is stressful—don’t worry! The easier way to handle your return is to have DoNotPay see to it on your behalf.
Our Item Return Request tool is designed specifically for this situation. We also expedite the procedure by setting a response deadline.
Here’s how to get the process started:
- Select the Item Return Request tool
- Answer a few questions and upload a photo if necessary
- Submit your request
It's that simple—once you’ve completed those steps, we’ll take care of the rest.
If you’re trying to return items to other retailers and don’t know where to begin, check out our practical guides to simplify the process:
|Guitar Center||Sam's Club||American Eagle|
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