How to Claim SSE Refunds In 3 Eays Steps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Get a Refund From SSE Without Headaches

If you feel that they have overcharged you on your electricity bill, you will want to know that you can get an . However, as a good deal of news articles point out, the process of successfully getting it can be difficult. It may also be ineffective to even try for it. Before you spend endless days struggling to figure out how to get a refund or a credit on your electric bill, know that DoNotPay can simplify the process. With DoNotPay, you can discover the proper steps to claim a refund or credit, and how to do it without headaches or hassle.

How Do I Get a Refund From SSE?

One of the biggest challenges of an request is ensuring that you are billed up-to-date and have an accurate meter reading rather than an estimated meter reading. If your meter reading is estimated, then there will be an (e) on your most recent bill. From there, how to get a refund will vary based on the type of refund you want. For instance:

Direct Debit Refunds

If you have a monthly Direct Debit, it means that you pay a fixed amount each month to cover your energy use over a year. Therefore, you may sometimes show a credit on your account for the energy that you did not use. You can save credits to cover times when you may use more energy, or you can request a refund if you have more than £5 available.

Moving or Changing Suppliers

Any change that means you no longer need SSE for your electricity can mean you will have a refund available, especially moving or changing suppliers. You should take a meter reading before you leave your home. Once you no longer need the electricity, you will need to:

  1. Submit Your Reading When You Inform SSE About Your Move.
  2. Give the Meter Reading to Your New Energy Supplier So They Can Send the Reading to SSE.

If you are curious about “how long does SSE refund take”, you should know that it may take a little time. For both options, you should expect to wait approximately two weeks for a refund to be issued. This allows SSE to process a final bill, close your account and issue your refund.

How to Request SSE Refund on Your Own

Again, figuring out how to get SSE refunds will depend on your situation. Sometimes, you may need to create an online account. However, this option is not available to everyone. You cannot set up an account if you cannot enter your moving details or are a Pay as You Go Customer. If this does not apply to you, then you will be able to create an account by providing your SSE account number, your last name, and your postcode.

To request any type of refund, for any reason, you will need to contact SSE

Can You Request a Refund ViaYes/No

You can contact SSE through:

  • Website: SSE Website
  • Email: SSE Email
  • Phone: 0345 600 2006 or 0345 601 909 During Business Hours Monday to Friday, 8 am to 8 pm. Saturdays, 8 am to 6 pm
  • Mailing Address:

Home Services

PO Box 7612



    • For Residents with Hearing Loss, You May Use an SSE Refund Request Form
    • SignVideo
    • Textline by Calling 0800 622 839 During Business Hours 8 am and 8 pm Monday to Friday and 8 am to 6 pm on Saturday
    • Online Contact Form and Email Replies
    • WhatsApp

When you contact SSE for a refund or other needs, you will want to make sure you have your account information available to make the process easier and a current meter reading.

SSE Request a Refund Policy

The SSE credit refund policy is simple. If you feel that you are owed money, you should contact them. SSE says that if you are owed, they will refund you no matter how long it has been since you closed your account. However, once you contact them, you will need to expect a wait of about 10-14 days. The refund can then be provided to you using:

  1. Your Direct Debit: This will put the refund directly into your bank account
  2. A Cheque: This will be sent to your address if known by SSE.
  3. Credit or Debit Cards: Refund payment attempts will be made, but are not guaranteed through credit or debit cards.

The toughest part of the process is trying to determine if you are eligible for the refund. It is based on the discretion of SSE. If accepted, your refund should be on the way quickly. If it’s rejected, then you may have to wait longer and keep trying to get it approved.

The wait after denial can be frustrating. Therefore, if they deny your request for a refund, you may need a little extra help in your corner. This help is available through DoNotPay.

DoNotPay Can Create SSE Request Refund Letters on Your Behalf

Requesting an is made easy with DoNotPay. DoNotPay is the same company that many others have used for chargebacks and refunds. It has even helped people take advantage of plane ticket refunds and protect their privacy with virtual credit cards. The goal of DoNotPay is to simplify even the most difficult processes. Therefore, when you want to collect a Southern Electric refund, the process is quick and without complications for you.

All you have to do is:

  1. Find the Refund Quickly Product Shown on DoNotPay.

  2. Let Us Know You Want an SSE Refund and How You Normally Pay Your Bills.

  3. Explain Why You Feel You Should Receive a Refund from SSE and Relevant Details or Evidence Regarding Your Account Credits.

That is everything you must do. Your refund request will be sent to SSE automatically and within seconds. If it is necessary to send a letter for you to collect the refund, this will need to be mailed by you.

DoNotPay Can Request Refunds or Chargebacks From Any Company

If there is a refund available to you, DoNotPay wants to ensure that you get it. Requesting an SSE refund credit is just one option. The DoNotPay product can also help you collect:

And so much more! Simply look at the DoNotPay Chargeback and Refund product to see all the companies it has successfully helped others collect money from.

DoNotPay Can Help You with Almost Any Problem

In ways, for DoNotPay, an is almost too easy. This is because they have so many services and years of practice regarding the various processes to make it easier for you. Some popular services provided by DoNotPay include:

Virtually all of life’s toughest tasks can be easier for you. All you have to do is visit DoNotPay online to learn more.

Want your issue solved now?