The Fastest Way to Connect With Simba Sleep Customer Service Agents

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Connect With Simba Sleep Customer Service Agents Without the Wait

Simba Sleep is a popular provider of mattress-in-a-box products. If you've recently ordered a Simba Sleep mattress and are unhappy with the quality of the product you've received, contacting the team is the first step towards getting the resolution you need.

Unfortunately, reaching a live customer service agent isn't always easy. Many companies are currently using automated phone systems and AI-driven chat tools to address customer concerns. If you want to connect with a live person at Simba, you could spend hours in a phone queue.

The good news is that DoNotPay can help you avoid long and frustrating wait times. With the Customer Service product from DoNotPay, UK consumers can get the help they need in virtually no time.

Contact Information for Simba Customer Service

To , start by visiting the company's official website. Here, you'll find an insightful FAQ section that answers several common questions including:

  • How do I choose the right mattress?
  • Can I still qualify for free trial offers if I use financing to purchase my Simba mattress?
  • How do I start an item return?
  • When can I expect my mattress removal service to be finished?
  • Do NHS staff get a discount?
Simba Support/FAQ SiteFAQ Page
Simba Phone Number+44-2037096180
Simba AddressSimba Sleep

2 Temple Back East

Temple Quay, Bristol

United Kingdom


Simba Email
Simba Support EmailEmail Form

If you don't find the answers you need, use the online Contact Form to send an email message to customer support. The Simba Sleep customer support centre is available to answer emails Monday through Friday from 9 am to 5 pm, and on weekends from 9 am to 1 pm. At peak times, you can expect a response to your email within one business day. You can also use to send an email message via your preferred messaging platform.

Other Ways to Resolve Simba Customer Service Issues

Simba Sleep doesn't readily advertise a customer service phone number for UK consumers. However, it does maintain the United States and Canada support team that can handle support issues worldwide.

Given that there's no Simba customer service contact number UK consumers have access to, you can call 1-888-SLEEP-88 to connect with a live operator. If you are unable to get a resolution for your issue by calling this number or by using the online contact form on the Simba sleep website, you can refer to the European Regulation on Online Dispute Resolution to seek further recourse.

How to Contact Simba Mattress Corporate Office

If you're tired of waiting in the phone queue or if you've already been helped but still need answers or further resolution, try contacting the Simba Mattress corporate office by mail or by phone.

AddressSimba Sleep

2 Temple Back East

Temple Quay, Bristol

United Kingdom


Phone Number+44-2037096180

You Can Also Use DoNotPay to Initiate a Refund or Chargeback Request for Your Simba Purchase

Getting substandard customer support doesn't mean that you have to exit this transaction empty-handed or permanently dissatisfied. If you aren't getting the response you need and believe that Simba owes you money, use the DoNotPay File a Chargeback product to initiate a chargeback or elevate your request for a refund.

Common Reasons for Contacting Simba Customer Support

Although Simba Sleep products come highly rated, there are several common reasons for contacting the team. These include:

  1. Failure to receive mattress delivery
  2. Mattress removal services were never completed
  3. NHS discounts or other discounts were never applied
  4. The payment method was overcharged
  5. Goods were defective or damaged upon delivery
  6. Prolonged delivery delays

Jump the Simba Customer Service Phone Queue With DoNotPay

Don't spend hours waiting in the phone queue to get in touch with a live Simba Sleep customer service representative. If you don't have time to waste sitting on the phone and you've already tried all other methods of contact, use DoNotPay instead.

Here's how you can use DoNotPay to skip the phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Jump the Phone Queues of More Than 10,000 Different Companies

Using DoNotPay is always an easy and effective way to quickly get in touch with the team. However, you can also use DoNotPay to jump the phone queues of many other businesses, including:

You Can Use DoNotPay to Resolve Many Other Problems

DoNotPay is designed to resolve problems. You can use DoNotPay to make money, find money, and save money. It is also an excellent tool for saving time and getting answers to many pressing or financial questions. With a DoNotPay subscription, you can quickly:

Sign up now!

Want your issue solved now?