How to Reach Royal Mail Customer Service Without the Wait

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Contact Royal Mail Customer Service the Easy Way

Royal Mail has been delivering letters and parcels throughout the UK for over 500 years. With that kind of history, they should have a good track record with your mail. However, sometimes incidents happen, or you might have questions about parcel types or delivery times. There are going to be times when you need to reach out to customer service, just like with any other service provider. To contact , let DoNotPay help.

Royal Mail Customer Service Contact Information

Getting hold of a human customer service representative is a struggle for many consumers or clients especially when it involves large companies like Walmart or Amazon. When you want to call any customer service going online and looking for their details becomes a task in itself.

There are a few different ways to find the answers to your questions or get in touch with .

1. Personal Customers Help Centre

Through the Help Centre, you can choose the most relevant issue and follow the prompts. You will get automated help with popular questions and concerns such as;

  1. tracking packages
  2. sending an item
  3. your deliveries
  4. sending a positive note about a staff member
  5. shopping with Royal Mail
  6. filing complaints and claims

2. By Phone

To reach out to Royal Mail by phone, use the following number: 03457 740740. If you are concerned about wait times, read on to find out how DoNotPay can help.

3. Email

You can email Royal Mail at and be sure to include relevant information, such as;

  • your full name and address
  • your email address
  • your daytime contact telephone number
  • the full details of your complaint or inquiry

4. Freepost

You can also write to Royal Mail through Freepost, making sure your letter contains the information mentioned above. If you are not familiar with Freepost, it is a service used by a variety of postal administrations. Freepost allows you to send mail without affixing any postage. Instead, the recipient, which in this case is Royal Mail, will pay the postage when they collect their mail.


5. Twitter

If you use social media, you can tweet to Royal Mail - @RoyalMailHelp

At a glance, you can contact through

Reach Royal Mail Customer Service
WebsiteSupport Page and Help Centre

Business Help Centre

Phone Number0345 774 0740
FacebookRoyal Mail

Common Reasons to Contact Royal Mail Customer Service

There are many reasons why one may need to get in touch with . Suppose you find yourself with questions or require assistance with any following. In that case, you should not hesitate to reach out to Royal Mail for help.

  1. tracking a package
  2. buying and printing postage
  3. how to prepare an item to post
  4. help to pay a fee
  5. questions about PO Box services
  6. filing a complaint
  7. filing a claim for lost, delayed or damaged mail
  8. etc.

Get in Touch With Royal Mail Customer Service Using DoNotPay

There is not much that is more annoying that calling a company and having to get through an automated phone system or waiting on hold forever because you called during peak customer service hours. Waiting in the phone queue can really use up your valuable time, which is DoNotPay developed Skip Waiting on Hold. You no longer have to waste precious time that can be used on the variety of other tasks you have to accomplish every day. DoNotPay will call the customer support phone number on your behalf, and then we will wait on hold in your place. As soon as the call is answered by a live customer support agent, DoNotPay will immediately notify you. Finally, you can get your issues resolved!

Here's how you can use DoNotPay to skip the Royal Mail phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

Skip the Phone Queue at More Than 10,000 Companies With DoNotPay

Do you often find yourself wanting to contact a company by phone but dreading the phone queue? Fortunately, DoNotPay can contact over 10,000 companies on your behalf to help you skip the phone queue and save time! We routinely contact major companies around the world with success, which means you can trust us to help you solve annoying customer service issues. Whether you want to contact a hotel about charges, an online retailer about a purchase you made, a utility provider, or any other company in any industry, DoNotPay has you covered. We will save you time contacting companies such as

DoNotPay Will Help in Many Other Ways

Not only can we contact companies and help you expedite customer service issues, DoNotPay successfully helps you in a variety of other ways as well. Here are just a few ways we can save you time, stress and money.

DoNotPay offers fast, convenient and straightforward services to help make your life simpler!

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