All About Roman Originals' Customer Service Hacks

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

All About Roman Originals' Customer Service Hacks

If you've been trying to get in touch with Roman Originals customer service, you're probably frustrated that their website only provides a contact form. What if you want to speak with a live person? What if you don't want to sit on hold forever in order to do so? We've dug up some useful tips for reaching , but better yet, we have a shortcut that will allow you to skip the phone queue, saving you time and keeping you from having to listen to obnoxious hold music and "we've got a captive audience" ads.

Have a Problem with Roman Originals? You're Not Alone

If you check out two of the most popular third-party review sites, you might regret not having done so before you made your Roman Originals purchase. To be frank, their ratings stink.

Trustpilot gives them only 1.4 stars out of 5, and the company barely gains ground with One of the main issues isn't with Roman Originals' products, but with their customer service communications—or lack thereof. Reviewers complain about form submissions and letters never being answered, and about spending hours over multiple calls to get customer service agents on the line. And, at the end of it all, not getting the resolution they want.

Knowing this, you might want to give up on trying to contact at all, simply deciding not to throw your time away on a bad purchase. But you deserve better, and DoNotPay can help. First, let's take a look at how to approach the company on your own.

Tips for Contacting Roman Originals Customer Service

Roman Originals Customer support phone numbers0121 314 3573

0121 380 1900

Roman Originals Customer support website
Roman Originals Head office addressRoman Originals Unit 1 Vantage Point, 5 Wingfoot Close, Birmingham, B24 9JH, United Kingdom

If you want to try contacting Roman Originals customer service on your own, and you have plenty of time to sit on a queue or wait for a response via email, we recommend you have the following on hand:

  1. Your name
  2. Your preferred contact method
  3. Your order number and date of purchase
  4. A brief description of your purchase
  • Product name and/or number
  • Color and size
  1. A summary of the problem
  2. How you want the problem resolved
  • Return
  • Replacement
  • Refund (cash, check, chargeback, store credit, gift card

If you are required to return the item, be prepared to ask Roman Originals how to package the item and to assert that you wish for them to send you a paid packing label. All of the above information is important to have, whether you call, use their online form, or send them a letter by post. And being prepared before a customer service call will give you the confidence you need to get the resolution you deserve.

Skip Waiting On Hold With DoNotPay

Wouldn't you like to get your Roman Originals customer service issue handled all at once, but without the hassle? Wouldn't it be great to hire someone to sit in a queue for you until a live customer support agent could take your call? Ready to have your mind blown? Because that's exactly what DoNotPay's Skip Waiting on Hold product does. Our app will find the best Roman Originals customer service number, place the call, and let you know as soon as there's a representative on the line.

Here's how it works:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you’d like to call.
  4. Click on the name of the company and have us do the work for you.

That's all there is to it. Now... what are you going to do with all the time you'd have spent waiting on hold? And now that you're more likely to get that refund, credit, or exchange you want, what are you going to buy next?

We Won't Stop With Roman Originals

We'll help you contact any customer support department for any company, no matter the problem. Here are just a few of the organisations with which we've recently dealt. And if you can think of a company name, chances are we've helped our customers connect with their customer relations staff.

DoNotPay Does More Than Wrangle Customer Support Calls

We're rapidly becoming the most popular consumer advocacy app in the world, with thousands of products designed to save you time, money, and stress.

Here are a few articles that show how we operate across all industries and entities to help our customers:

Think of something you need to get done today. Chances are, we can help. And is a fantastic way to get started.

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