How to Delete Your Paytm Account Easily

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How to Delete Your Paytm Account Easily

Paytm is one of the most popular payment apps in India. It can be used as a virtual wallet and a quick mobile payment solution for almost any service with digital payment. You can transfer funds into and out of your Paytm account and use it on the go. Of course, financial management methods change and Paytm app payments are currently still only available in India.

If you are done with Paytm or find you no longer use the app, you'll want to close out and . This is a simple matter of financial and data security. No one should leave an unmonitored payment account active with your personal and banking information attached. All it takes is one phone thief or accomplished hacker to jeopardize your finances. Paytm handles everything inside the app, including account deletion. But if it's been a while and you can no longer log into the app, your account still exists and DoNotPay can help you have it properly and safely deleted.

How to Delete Your Paytm Account Through the App

Log Into Your Paytm App Account

First, log into your Paytm account through your phone. Use your existing or original phone number and password if you still have them.

Transfer Any Remaining Funds to Your Bank

If there are any funds remaining in your Paytm account, be sure to transfer them before you initiate account deletion. This will allow a clean break and ensure you don't lose any money in the process. Have your funds transferred to another service or back to your bank.

Navigate to Profile Settings Account Deletion

  1. Select the Hamburger Menu in the upper left corner
  2. Choose 24/7 Help
  3. Scroll to 'Profile Settings'
  4. Select 'I need to permanently close/delete my account'
  5. Choose 'I don't use this Paytm account'
  • Unless you are having another issue and don't really want to close your account.
  • All other options are requests for account solutions instead

Choose to Delete Your Account

Tap 'Message Us' and write a small explanation for why you are deleting your account. You can also simply state that you want the account deleted. However, you will find yourself talking to customer service either way.

Reassure Customer Service

Paytm will respond to your request with a chat exchange offering account solutions, instead. They believe strongly in resolving issues rather than deleting accounts, so you will need to spend a few minutes reassuring customer service that you are sure that account deletion is what you want.

Confirm your Account Closure

When the conversation is done, triple-confirm that you want to close your account and admins will begin the process of deleting your account and personal data.

Can I Delete With — Yes/No

Live ChatNo

How to Delete Your Paytm Account If You Can't Log In

Paytm does absolutely everything through the app. If you can't log into your old account because you lost your phone number or forgot your password, the only way to get help is actually still through the app. You may, for example, need to make a new account to reach the customer service portal to have both the old account and the new account deleted. A bit of a hassle? Yes. That is part of why DoNotPay offers a comprehensive Delete Old Accounts product to make this kind of rigamarole quick and easy instead.

Is My Data Fully Deleted from Paytm after I Delete My Account?

Yes and No. When you your personal login and bank information will be removed. However, due to India's Prevention of Money Laundering Act (PMLA), financial apps are required to keep transaction records for up to 10 years. Under the rules of this act, your information will be kept secure - no passwords or bank numbers - and will never be sold or used commercially. However, Paytm is required by law to keep certain data for legally compliant government data requests regarding financially legitimate transactions.

Wait, I Want to Recover My Paytm Account Instead

Need to restore or regain control of your Paytm account instead? We can do that for you, too. DoNotPay can help you with a number of account management services, especially if you have forgotten your Paytm password or lost ownership of the phone number you signed up with.

Deleting Your Paytm Account with the help of DoNotPay

If you can't log into your Paytm account anymore, it can be nearly impossible to clear your funds or have your Paytm account deleted. Fortunately, DoNotPay can help. Let us get on the phone, live chat, email, or whatever it takes to settle the issue. We know how to deal with customer service and corporate headquarters with routes that aren't available to your average user.

DoNotPay can sort out your Paytm funds and have your account cleanly deleted without making a new account and creating a customer service SNAFU in the process. With our Delete Old Accounts service, you can quickly and easily close your Paytm account without hassle.

How to Delete Old Accounts Using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

DoNotPay Works across All Accounts with the Click of a Button

Need to delete more than just your Paytm account? DoNotPay is here for you. Our Delete Old Accounts service works with any company, website, or app. Let us know which accounts you need to be deleted and we'll take care of the rest.

What Else Can DoNotPay Do?

In fact, DoNotPay has developed a large selection of services to simplify your to-do list and skip the hours of customer service that modern life requires. We'll spend hours on the phone, live chat, and emailing corporate offices, so you don't have to. Here are a few more of our many helpful services you can choose from.


How can DoNotPay save you time, stress, and money? We can start by helping you cleanly delete your Paytm account and find more helpful solutions from there.

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