The Best Way to Contact Parking Eye Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Parking Eye Customer Service The Easy Way

Parking Eye is a parking management company in the UK responsible for enforcing parking rules to motorists and issuing parking tickets to those who fail to comply. If you get a parking ticket from Parking Eye or you need to ask a question about permits, you can quickly contact customer service for help.

With the company serving too many people across the UK, it isn't easy to get through to customer service on the phone as you may end up waiting long hours in the queue. So, to make it easier to solve your problem, the company has DIY buttons on the contact page where you can get help right away. But, what happens if you want to speak directly with a customer service representative? DoNotPay has a Customer Service UK product that will contact on your behalf, wait in the line until it connects to an actual human, and then alert you.

Parking Eye Support Contact Number and Email

The Parking Eye Contact Us page has different tabs that help you solve your problem right away before contacting customer service. For example, if you want to appeal a parking charge notice, you simply click on the appeal button and proceed. If you have more questions, you can check the FAQ section for answers to different questions asked by other motorists.

This table summarizes the different ways you can contact

Parking Eye Support/FAQ SiteContact us | Parkingeye Motorists
Parking Eye Phone Number 10330 555 4444
Parking Phone Number 201772 450 970
Parking Eye Fax01772 450 979
Parking Eye Support

Alternative Ways to Resolve Parking Eye Customer Service Complaints

If, after reaching out to Parking Eye customer service, you didn't get satisfactory solutions to your problem, you can find other ways to deal with it.

Some of the alternatives include:

  • Try contacting Parking Eye on social media like Facebook, where they can respond faster.
  • Appeal to independent services like POPLA (or Parking on Private Land Appeals), which was set up by the British Parking Association (BPA) Ltd. Appealing to POPLA is free, but if your appeal is rejected, you'll be required to pay the charges to Parking Eye within 14 days.

Parking Eye Corporate Address

If you would like to make your appeal in person or send your request via mail, you can use the following address.

Parkingeye Limited

PO Box 117

Blyth, Northumberland NE24 9EJ

United Kingdom

You may also need the address if you are planning to escalate the appeal to other independent institutions like POPLA for communication.

Common Reasons People Contact Parking Eye Support

Parking Eye uses a system that appears confusing to most people. Although the company works hard to ensure that they issue tickets to less and most deserving people, questions and complaints always arise.

Also, Parking Eye has put in a lot of effort to address most of the problems on its FAQ page so that people can get help there, but it cannot cover all the concerns that people have, especially for situations unique to them.

People may contact Parking Eye for the following reasons.

  1. Questions on payment and charges – Motorists may call in to ask about certain payments or charges that they believe should not be appearing on the system. For example, a motorist may contact Parking Eye if they have made a payment for a charge but still shows on the system as outstanding.
  2. Questions on refunds and unpaid refunds.
  3. Requests for information like confirmations on payments made, information on permits, or ask for advice on a specific problem.
  4. Product or service questions – For example, if someone had their car break down on the way but had no idea what to do.
  5. Staff questions like when someone needs services in a certain place but doesn't know how to get them.
  6. Other questions like what to do if you lose a parking ticket and how to appeal for such tickets.

How to Contact Parking Eye Customer Service With the Help of DoNotPay

Contacting Parking Eye customer service may be quite difficult because of all the people they have to serve in a day. However, DoNotPay can help you skip the queue and wait in line for you until the phone is connected to a representative.

Here is how it works.

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

What Else Can DoNotPay Do?

DoNotPay connects with multiple companies and can help you contact their customer service agents with ease.

Some of the ways DoNotPay can help you include:

Check out DoNotPay's Customer Service UK product for more information.

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