How to Contact Neiman Marcus Customer Service Without Waiting on Hold

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The Easy Way to Contact Neiman Marcus Customer Service

Neiman Marcus is a chain of American luxury department stores owned by the Neiman Marcus Group and is headquartered in Dallas, Texas. They pride themselves on selling the finest quality and unique clothing, shoes, handbags, accessories, home furnishings, and more. Like with most stores though, there is likely to be a time when you need to reach out to customer service over a problem or concern. If you need assistance with , DoNotPay has a solution.

Neiman Marcus Support Contact Number and Email

There are several different ways you can reach out to Neiman Marcus customer service. Be sure to have your account number, receipt, pictures, or other pertinent information ready so that they can assist you as quickly as possible.

Support/FAQ SiteAssistance Page
Online Support Number1.888.888.4757

Associates are available to assist you 7 days a week, from 6:00 am to 12:00 am Central Time.

Account Services Number1.800.685.6695

To handle account information, change your address, or other account services, you can call any time for automated assistance.


Text anytime for live assistance.

More Ways to Find Help For Neiman Marcus Problems

There are other ways to reach Neiman Marcus employees when you're not finding the help you need.

  • Contact Form - You can fill out this form and wait for a reply - this page indicates that replies will come from the above-mentioned email address.
  • Social Media - sometimes, public issues are handled more quickly than private complaints, so if you feel this is a necessary step, you can find Neiman Marcus on various social media channels:

When Should You Contact Neiman Marcus Customer Support?

Even luxury stores have customer issues, and there may be a time you have to reach out to Neiman Marcus customer service in order to get a problem rectified.

  1. Items from your online order were missing
  2. Items arrived damaged
  3. You are having trouble making a return
  4. You were charged incorrectly for items and need a price adjustment.
  5. You need to report an issue with an employee (such as harassment), or a store (like cleanliness).
  6. You are locked out of your online account.

Neiman Marcus Corporate Address

You can send major complaints to:

Neiman Marcus Group LLC, 4123 Pinnacle Point Dr., Dallas, Texas 75211

If you are unable to get a problem resolved in the store or through normal customer service channels, you may wish to elevate it to corporate. You may also need the address, should you want to send demand letters to Neiman Marcus.

If Neiman Marcus refuses to help, can I send demand letters to them in small claims court?

Your problem may reach a point where you have been grievously wronged and Neiman Marcus refuses to own up to their mistakes, and you wish to send demand letters to them in small claims court.

Here is how DoNotPay helps with this process:

  1. DoNotPay generates a demand letter you can send to Neiman Marcus to try to settle things out of court.
  2. If the letter goes unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Neiman Marcus, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
  5. Finally, show up in court! DoNotPay will provide a script you can use before the judge.

DoNotPay Can Help You Get Through to Neiman Marcus Customer Service

If you are having problems with Neiman Marcus, you deserve to have them solved quickly. However, calling a customer service number repeatedly, or having to wait on hold for hours, can be frustrating and time-consuming. To save you valuable time and headaches, DoNotPay has developed Skip Waiting on Hold.

With this service, you will no longer have to waste your precious time waiting on hold again. DoNotPay will call the Neiman Marcus customer service phone number for you, and we will wait on hold for you, no matter how long it takes. When a live customer support agent takes over, DoNotPay will automatically notify you, and you can explain your issue and hopefully get your problem resolved quickly.

Quickly Get Started Using DoNotPay to skip the Neiman Marcus phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

Skip the Wait with Over 10,000 Companies

At DoNotPay, we know that you may have problems with different companies from time to time, and we can help you get in touch with 10,000+ companies across the world, such as:

Find More Help with DoNotPay

Not only does DoNotPay help you with customer service issues, we are capable of helping you with a variety of other problems, including, but not limited to:

DoNotPay is here to solve problems!

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