7 Steps To Delete Your NCSoft Account

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to Delete Your NCSoft Account

NCSoft is a gaming company that hosts some very popular titles like Guild Wars and Aion. When you have time to game, it's a great company to work with and has a professional customer service department ready to handle technical and account issues with equal aplomb. However, if you no longer need your NCSoft account, need to disconnect from the community, or even if someone made an account with your email, the best option is to rather than leave it dormant for years.

We know, the typical order of operations is to leave accounts and come back years later to see what games you used to play. But in today's online environment, an unmonitored account is a serious cybersecurity risk. Hackers today are "doorknob rattlers" by nature. They check for empty accounts and hackable passwords. If just one of your password accounts is hacked, this could open the door to all your accounts that share that password. Not to mention your payment and personal information.

NCsoft offers two routes to delete your account. But if neither works, DoNotPay can help you delete your NCSoft account in a quick, easy, and safe way.

How to Delete Your NCSoft Account the Official Way

Through Your Account Management Page

Deleting your NCSoft account can be done through your Account Management page. This is the fast and easy way to delete your account but only works if you can log into your NCSoft account first.

  1. Log Into Your NCSoft account
  2. Navigate to your Account Management page.
  3. Scroll to the bottom of the page
  4. Select Account Deletion and follow the on-site steps to confirm your choice.

Through NCSoft Customer Support Email

If you cannot log into your NCSoft account, they offer the standard customer service alternative. You can also send an email to NCSoft via their support@NCSoft email address. Title this email "Account Deletion Request" and explain that you'd like to delete your email but can't log in in the message section of the email.

NCSoft admins will get back to you shortly.

Wait 21 Days

Deleting your NCSoft account, for some people, is a very big decision. It will delete all your games, saves, digital coins, characters, and gaming data as well as your personal and financial data. This is why NCSoft has every account deletion take 21 days to complete.

During this time, they will send you a reminder email and a final confirmation email. This also gives you the chance to cancel your account deletion if you change your mind - or if a friend requested an account deletion as a not-so-nice prank.

Can I Delete With — A Summary

Live ChatNo

What NCSoft Does When You Delete Your Account

  • Delete all your personal information from the servers
  • Remove records of games, saves, and items
  • Remove all payment information
  • Delete all your customer support history
  • Clear all digital currency
  • Remove, cancel, and delete game subscriptions
  • Delete all support tickets

What NCSoft Account Deletion Doesn't Remove

  • ArenaNet Accounts
  • Guild Wars Game Accounts

What to Do if Your NCSoft Account Deletion Doesn't Work

Not all account deletions go through. You may experience technical difficulties on the site, or NCSoft may require more information before they approve your account deletion. Those who cannot log into their NCSoft account or have forgotten or lost their login information are the most likely to have trouble getting their account deleted.

If you have trouble deleting your NCSoft account but need to remove your personal data from their servers, DoNotPay can help with the Delete Old Accounts service.

Wait, I Want to Recover My NCSoft Account Instead

If you are having trouble logging into your NCSoft account, deleting isn't your only option. DoNotPay can help you with account recovery and problematic account management steps as well. We also know that gaming accounts are especially prone to being hacked by competitive, rival, and malicious gamers who may be misusing your account in your username. We can help you get your account back. Let us help you restore or reset your password, appeal a banned account, or handle notifications and subscriptions if you'd rather retake control of your NCSoft account instead of deleting it.

Deleting Your NCSoft Account with the Help of DoNotPay

When it's time to remove your data from NCSoft, you shouldn't have to wait through confirmation or technical difficulties. DoNotPay can help you deal with customer service SNAFUs and websites that don't work on your computer or browser with ease. Tell us the details of your account that you'd like to delete and we'll deal with NCSoft for you.

As an online service, we "speak corporate" and have no trouble wading through the typical customer service rigamarole. Let us take care of your NCSoft account deletion if it's giving you trouble. We'll let you know when all your data is safely deleted and this account is no longer a cybersecurity risk to you.

How to Delete Old Accounts Using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

DoNotPay Works across All Accounts with the Click of a Button

You can delete any account through the DoNotPay Delete Old Accounts service. Just pick the provider and account you want to delete and we'll take care of the rest. Even if you are dealing with problematic customer service systems or lost email addresses, we'll make sure your account and data are safely deleted in no time.

What Else Can DoNotPay Do?

DoNotPay can help you cross all sorts of items off your checklist this year without the hassle of dealing with customer service and corporate offices. Here are a few more of the dozens of helpful services we offer to make your life easier, save you money, and save you time.


Deleting your NCSoft account shouldn't be difficult, but sometimes circumstances or technical difficulties get in the way. With DoNotPay, deleting any account becomes a quick and easy process.

Want your issue solved now?