Skip the Phone Queue for National Trust's Customer Service

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How to Skip the Phone Queue for National Trust's Customer Service

Do you need to contact, but you're wary of being stuck on hold for half the day? Whether you're trying to cancel your membership, make a donation, or simply share your thoughts, you deserve the best customer care possible WITHOUT being inconvenienced by complicated phone selections or time wasted sitting in queue for a live person.

Wouldn't it be fantastic to get a substitute to "queue sit" on your behalf? That's not as far-fetched as it may seem. DoNotPay has a "Skip Waiting on Hold" product that does just that, freeing you up to do other important things. But first, we'll give you the information you need to contact National Trust customer service on your own, and tips for getting the service you require.

Why You Might Need to Contact The National Trust

The National Trust is a multi-faceted organisation offering many cultural benefits to the public and to its members. As an individual, you're most likely to wish to reach The to make membership arrangements, subscribe or unsubscribe to their magazine, book an outing with Trust docents, or learn about current exhibits.

The National Trust also loans items in its care, from artwork to properties, for specific uses.

Whatever your reason for contacting The National Trust, DoNotPay can help you in your endeavour, either by holding your place in the phone queue, managing your membership and subscription, or even filing a complaint for any reason. Read on to learn more.

Tips for Reaching The National Trust's Customer Service Department

National Trust WebsiteNational Trust
National Trust Phone0344 800 1895
National Trust
National Trust Postal addressThe National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

Head office postal address

Heelis, Kemble Drive, Swindon, SN2 2NA

National Trust Head office telephone01793 817400
National Trust Customer support hoursM-F: 9:00 a.m. to 5:30 p.m.

Weekends and bank holidays: 9:00 a.m. to 4:00 p.m.

The National Trust recommends you have the following information on hand when you contact them:

  1. Your name
  2. Your address
  3. Your membership number
  4. A brief summary of your enquiry

If you have questions for the following departments, use the Head Office contact information:

  • Membership
  • Magazine
  • Volunteering
  • Website issues
  • Press information
  • Collections: Donations or loans
  • Property use for events
  • Holiday excursions

Note, once calling the main number, you will be connected to the appropriate department. Be prepared to remain on hold until your call is next in the queue. And remember that many people working with The National Trust are volunteers and while quite adept at their positions may need to consult supervisors in order to help you with your call.

Let DoNotPay Help You Reach Out to the National Trust Customer Service

Our Skip Waiting on Hold product will spare you from having to sit in a phone queue while awaiting a live customer support agent. We'll even find and dial the number for you.

Here's how it works:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

And that's all you have to do until we alert you there's a representative on the line.

Do You Wish to Cancel Your National Trust Membership?

DoNotPay can help with that, too, without you having to speak to anyone on the telephone. With our subscription cancellation product, all you have to do is give us the name of the organisation, and we'll contact them to arrange to have your account closed, and any refunds returned to you.

Need Help With Another Business? DoNotPay Has You Covered

DoNotPay will sit in queue for any company or entity. These are only ten of tens of thousands of organisations we've "queue-sat" for our customers.

Whatever the reason for your customer service call, we'll sit in queue for you, saving you time and, in many cases, money.

DoNotPay Solves Endless Consumer Challenges

We don't just sit on hold for our customers. We'll advocate for you in almost any sort of consumer or citizen issue.

Here's a sample of what we can do to make your life easier and stress-free:

The best way to get started is to . Whether you want to cancel your membership, increase your donations, or simply ask an important question, you deserve to be heard.

Want your issue solved now?