How to Skip the Phone Queue for National Trust's Customer Service
Do you need to contact, but you're wary of being stuck on hold for half the day? Whether you're trying to cancel your membership, make a donation, or simply share your thoughts, you deserve the best customer care possible WITHOUT being inconvenienced by complicated phone selections or time wasted sitting in queue for a live person.
Wouldn't it be fantastic to get a substitute to "queue sit" on your behalf? That's not as far-fetched as it may seem. DoNotPay has a "Skip Waiting on Hold" product that does just that, freeing you up to do other important things. But first, we'll give you the information you need to contact National Trust customer service on your own, and tips for getting the service you require.
Why You Might Need to Contact The National Trust
The National Trust is a multi-faceted organisation offering many cultural benefits to the public and to its members. As an individual, you're most likely to wish to reach The to make membership arrangements, subscribe or unsubscribe to their magazine, book an outing with Trust docents, or learn about current exhibits.
The National Trust also loans items in its care, from artwork to properties, for specific uses.
Whatever your reason for contacting The National Trust, DoNotPay can help you in your endeavour, either by holding your place in the phone queue, managing your membership and subscription, or even filing a complaint for any reason. Read on to learn more.
Tips for Reaching The National Trust's Customer Service Department
|National Trust Website
|National Trust Phone
|0344 800 1895
|National Trust Email
|National Trust Postal address
|The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH
Head office postal address
Heelis, Kemble Drive, Swindon, SN2 2NA
|National Trust Head office telephone
|National Trust Customer support hours
|M-F: 9:00 a.m. to 5:30 p.m.
Weekends and bank holidays: 9:00 a.m. to 4:00 p.m.
The National Trust recommends you have the following information on hand when you contact them:
- Your name
- Your address
- Your membership number
- A brief summary of your enquiry
If you have questions for the following departments, use the Head Office contact information:
- Website issues
- Press information
- Collections: Donations or loans
- Property use for events
- Holiday excursions
Note, once calling the main number, you will be connected to the appropriate department. Be prepared to remain on hold until your call is next in the queue. And remember that many people working with The National Trust are volunteers and while quite adept at their positions may need to consult supervisors in order to help you with your call.
Let DoNotPay Help You Reach Out to the National Trust Customer Service
Our Skip Waiting on Hold product will spare you from having to sit in a phone queue while awaiting a live customer support agent. We'll even find and dial the number for you.
Here's how it works:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
And that's all you have to do until we alert you there's a representative on the line.
Do You Wish to Cancel Your National Trust Membership?
DoNotPay can help with that, too, without you having to speak to anyone on the telephone. With our subscription cancellation product, all you have to do is give us the name of the organisation, and we'll contact them to arrange to have your account closed, and any refunds returned to you.
Need Help With Another Business? DoNotPay Has You Covered
DoNotPay will sit in queue for any company or entity. These are only ten of tens of thousands of organisations we've "queue-sat" for our customers.
Whatever the reason for your customer service call, we'll sit in queue for you, saving you time and, in many cases, money.
DoNotPay Solves Endless Consumer Challenges
We don't just sit on hold for our customers. We'll advocate for you in almost any sort of consumer or citizen issue.
Here's a sample of what we can do to make your life easier and stress-free:
- Review Terms of Service and determine if a company has violated them
- Find and apply for scholarships
- File a complaint against any company
- Get a document notarized the fast and easy way
- Draft a legal power of attorney
- Lodge a complaint against a neighbour
- File a warranty claim
- Stop SPAM emails
- Apply for a tourist visa
- Get free hotel upgrades
The best way to get started is to . Whether you want to cancel your membership, increase your donations, or simply ask an important question, you deserve to be heard.